Midas Canada Inc Consumer Relations-Head Office

Totally unprofessional, not reliable and very poor service ! Avoid this business.

On 2023.06.30, I went to one of the Midas branches to mount and balance a set of tires. The work was carried out as promised, but when I went to remove my wheel set I found that the rims had several scratches due to the carelessness of assembling the wheels. I had just bought the rims, they were new and it was the first time they would be mounted with the tires. I have invoices for everything.

I write to express my shock at the treatment my 90 year-old mother received when she called your customer service number (1-800-621-8545). The man on the line was abusive, repeatedly going on about F-ing customers. When my mother asked for his name the F-bombs and abuse continued. Is this how you treat customers? Here is the issue she was calling about. My parents moved to a retirement home last Fall. We stored the summer tires with Midas at the 1380 Baseline Road location in Ottawa. In

They were supposed to put in to high pressure transmission line instead they installed two heater hoses at a cost of 1182.26 but Heater hoses do not go together with transmission fluid I found this out because on my way back from Nova Scotia those heater hoses split now I’m stuck in Edmundston. Their websites says safety first but it’s obvious they don’t give a shit what happens to you just the money they charged me 299.25 for upper transmission, oil cooler line and $511.44 got lower transmissio