Paramount Furniture Ltd

I am very satisfied with my purchase and also with the quality and price customer service was amazing sales man Rick was very polite Dorrett

Purchased a sectional off of Facebook from this store. Beautiful sectional for a great price. Delivered to London 3 days later from their Toronto location. Would highly recommend! Was sceptical due to the other reviews but went ahead and I’m glad I did. Couch was a little smaller than expected but I love it! Brand new in box. All pieces there. No issues whatsoever.

One of the worst ...

One of the worst customer service experience I have ever had in my life, and it's coming from a professional sales executive. I ordered 2 bed frames with mattresses and on top of their below par customer service regarding delivery updates, they delivered absolutely rubbish products. They make sure that once the customer buys something, he doesn't contact the supplier at all. The bed frames were put together by rookies leaving gaps, and the mattress was not the same as I requested.

They lack integri...

They lack integrity.Do not waste your time or money. They are not true to their word and will pretend they told you certain things- they give you used and broken items and will tell you it's your fault. They will not come back to pick up their defective items and they delivery it late at night so you do not see the defects on all their furniture. Do not waste your time.

Really Rude!

Very rude and delivery was late over 1 week. I called them at least 15 times before they picked up, and when they actually picked up, the person on the phone was really really rude to me and also insulting me I would not recommend this store to anybody. Save your time and money by just going to ikea or something.

They very VERY ra...

They very VERY rarely pick up their calls, and when they do - they are rude (in total I think I've called over 10 times and they've picked up ONCE then redirected me to a "delivery department" which didn't pick up either). Delivery has been delayed 3 times so far. The sectional sofa was supposed to arrive today a few hours ago, but they never gave us a call. I suspect that it'll be delayed again. Reading several reviews on other websites and Google Reviews, I imagine that the quality will not be good. Maybe it's just this particular location but, personally, I would NOT recommend Paramount Furniture on Keele.