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    Natalie
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    Amazing experience! I noticed item online, but it was only available in this store. Placed a call, sales person located an item and put it on hold (for whopping 72 hours). Just walked in and picked it up! So easy. Also, Gillian at cash register was so effortlessly, naturally and genuinely nice - just brightened my day. On top of everything - Oshawa store is so beautifully renovated that I think I will be spending a lots of time (and $$$) in it in the upcoming winter months!

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