Ratings & Reviews - Claudette's Pools

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    Do not use this pool company

    Horrible customer service, they dont answer the phone or call you back and the service tech came 5 hours after the scheduled appointment. I wasted a whole day sitting around waiting for him to come. When asked why he was late he didnt even respond and went on about looking at my problem with my pool.

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    Helpful In Store

    After being to many pool stores for advice on closing my new pool, Adam was very helpful in helping me not only choose the products to buy, but explaining what they're for, how they work and how to apply them. He didn't try to push me into having the company open the pool for me, which was the case every other place i'd been, as if it's some top secret information pool guys don't want you to know. Adam also didn't make me feel like an idiot for asking to many questions. Highly recommended. Only problem i encountered is that the store is closed Victoria Day Monday: the day when most people open their pool.

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    Terrible installation, opening, and closing!!!

    The short story is I spent about $9000 at this store and when I had some issues with the installation and other aspects of the job, I was told to shop somewhere else! I guess now that they have my money , they don't care.

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    Clinton S

    expert help with your pool

    No matter what issues you are having with your pool claudettes can help. They have helped us a number of times get our pool back in shape when we needed it the most.

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