Ritson Tile & Carpet is a Oshawa-based business specializing in the installation and cleaning of floors. We can install hardwood flooring, vinyl, kitchen tiles, bathroom tiles, glass tiles, marble and much more. We also provide carpet cleaning services. Give us a call for a quote today.
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4 ratings & 3 reviews
By Maranda S
February 26, 2017
Poor service and unwilling to accept any feedback that their service is terrible. Its too bad the girls can't get their faces unglued to their phones to actually make a sale. When you try to offer feedback their response is that I should be the one approaching staff for help. That's not how it works.
I feel that customer service is the root of all businesses, especially a small family run business. From returning a call to knowing what the hob is before you get there are all important parts of the customer service cycle! Perhaps these folks need some formal training. Personal opinions should be kept "personal" and customer service professional. Poor communication... work to be done was not documented, the contractor was not properly instructed ahead of time as to what needed to be done
Gave them a call last week to get our carpet cleaned and to change our hardwood flooring. They arrived ahead of schedule and everything went well as planned. Thank you, my wife was glad and happy with it.
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