Location
Information
Reviews
Details
Details & Description

Cuisine type

  • American Cuisine,
  • Italian,

Dishes

  • Hamburger,
  • Pizza,
  • Pasta,

Atmosphere

  • Romantic,
  • Casual,
  • Family,

Products and Services

  • Must Reserve,

Languages Spoken

  • English,
Location
375 Queen Elizabeth Dr, Ottawa, ON K1S 5M5
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Canal Ritz

How would you rate this business?
3.5/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
5
7
3
2
3
  • Atmosphere:
  • Food:
  • Service:
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Restaurantica12
By

All they have is a Location

After bring seated, it was 15 minutes before anyone came to take a drink order. My husband ordered a draft beer, which was flat. I ordered a margarita on the rocks, and when I tasted it, I sent it back. It tasted horrible; I mentioned to the server that it tasted milky. She went and asked the bartender, who apparenly put cream in it. Not sure what recipe book she read, but last time I checked, there was no cream in a margarita. Food came out on old, ugly white diner plates, and it was no good - they used "fake" (ie. from a can) parmesan cheese on the bruschetta, and the antipasto consisted of a few slices of rolled up salami, vinegar soaked julienne carrots, and an unripe tomato with bottled pesto on top. Bad service, bad drinks, bad food, good location. Location is all that keeps this place open.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Food tasted good enough, servers were fast and...

Food tasted good enough, servers were fast and friendly BUT I'd like to see more choices on the menu.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

The ambiance is cool!Very unprofessional...

The ambiance is cool!Very unprofessional service!Servers were arguing infront of us.There was no grace & assurance of service.We have to flag them 3x for cold water.We witnessed the owner's arrogant attitude in answering the phone! Food: Tasteless,dry & were served cold.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

this place is amaizing, the service was top notch...

this place is amaizing, the service was top notch it wasnt to fast nor to slow, everything came at the right time, from the drinks to the salada to the main course to the desert, it was perfect, we did not get the best seat in the house and it was really busy but, dispite that, i still felt like i was thier number one customer and had a great time, would love to go back

Atmosphere: 5/5
Food: 4/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

We decided to try the Ritz after seeing its ideal...

We decided to try the Ritz after seeing its ideal location on the canal. It really does have the perfect location, and while the servers were very friendly, the food was not what I expected at all. To begin I ordered a pasta dish and they said they didn't have it - so the server brought back the menu and I ordered another pasta dish - only to have the server come back again and tell me I would have to choose something else. I finally decided on a thin crust pizza same as my date. Unfortunately we were still eating our mussels when the server brought us our mains. Bad timing, plus my date asked for no olives, and the pizza came with olives, so the friendly server brought it back and then returned with the olives picked off two seconds later. To add insult to injury the bottom of my pizza was burnt. The have an ideal location - and as the other reviewer has mentioned - their mussels are some of the best I've ever had- and the prices are indeed reasonable. However the mediocre food really ruins this place. I might try it again, as it could have been a bad night- and the place was packed so there must be some draw. The Ritz Canal really has a lot of potential, but their menu needs an overhaul.

Atmosphere: 3/5
Food: 3/5
Service: 3/5
Are you the owner? Reply or Contact YP

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Discover Ottawa’s best restaurants with a view

Discover Ottawa’s best restaurants with a view

It will feel like you’re floating on water while dining on the dock of Ottawa’s Canal Ritz. Take in the beautiful sights and inviting sounds as you enjoy some modern Italian cuisine, with the best views of the Rideau Canal in the city. The Canal Ritz is a favourite for tourists and locals alike.

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