First Class Auto Export Inc

4/5
Location
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Reviews
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Languages Spoken

  • French,
  • English,
Location
1474 Cyrville Road, Ottawa, ON K1B 3L8
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Methods of Payment:

Ratings & Reviews - First Class Auto Export Inc

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    sang5177
    By

    Came in to test drive and park 6 foot next to a blue car and left. Did not hit anything as I’m experience driver. Police call up and some one reported that I hit the car I was next to which I did not. Don’t come in test drive anything or you will be blame for any damage on the property while you was there. Guess who is the witness, whoever got my drivers licence when I was there for a test.

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    Business Reply July 16, 2019

    Mr Sang, we apologize you had to go through that. The neighbors vehicle was involved in a hit in and run thursday the 11th of July.. the blue car had white damages on the rear bumper and no one accused you of hitting it. The police got involved and asked us to provide a copy of the driver license of the client that came in for a test drive. We provided your driver license to the police as we were asked to do so. Gladly, you were not the one involved. We wish you nothing but the best! Mark

    patt5757
    By

    Friendly service,very clean car at a fair price. Will use their services again. Thanks Fady

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    mike2615
    By

    Will work hard to make the sale and make a lot of promises but then disappeare after. - They do not return service calls or book appointments - They give you the run around on service. They only want your day one business then are not interested in you anymore. - Mark went out of his way to ensure he would be my guy for anything I need. Parts, service, body work, detailing. After the sale dissapeared, does not return messages. I confirmed he still works there.

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    laro7247
    By

    Tres bon service. Mark est tres poli et serviable. Merci encore pour les bons pneux d'hiver

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    scot3195
    By

    Excellent service. this is our 3rd vehicle purchased over the years at this dealer. Thanks Fady

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    Alex M
    By

    What a great experience!! I have been to PLENTY of detailing shops where I leave unsatisfied and upset. I went to First Class Detailing and they met all my expectations and exactly what I wanted. My Mercedes GLK was spotless, and looking brand new! I recommend this spot to anyone and will definitely let my friends and family know. Thank you Fadi and Mark for making me so happy with the service and putting customers FIRST!

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    Business Reply September 7, 2017

    Hi Alex, thank you so much for the kind words and we look forward to serving you again soon.

    Tania R
    By

    I had an amazing experience buying my first car at this dealership. The salesman Mark was charming and very helpful. Assisted me with everything that I needed every time I asked. He got things done and made sure I was taken care of very easily, all I had to do was call my insurance company!

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    adamschristine
    By

    My experience at ...

    My experience at first class auto was great! They had the best price for Honda civics in the region, they really helped me pick a car without pressure and gave me a free set of brand new winter tires as a bonus. Couldn't be happier, I know where i'll be shopping for my next car. Thanks Mark and Fady, you both were very helpful and respectful from the second we walked in till the delivery date. Thanks again First Class Auto **Highly recommended

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    Business Reply September 7, 2017

    Hi, thank you so much for the kind words and we look forward to serving you again soon.

    jessemiles431
    By

    Excellent Custome...

    Excellent Customer Service! The warm friendly experience my wife and I received was amazing. There was no pressure to buy a car just an extremely knowledgeable person that wanted to make sure we made the decision that was right for us. Thank you First Class Auto, we will be back for our next car this summer. Cheers!

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    Business Reply September 7, 2017

    Hi Jesse, thank you so much for the kind words and we look forward to serving you again soon.

    enterprise123
    By

    Very good service...

    Very good service and very friendly I went and to get my Acura El detailed and there was this black teenager that was working he was really friendly, polite and generous, he was over booked for that day as a matter of fact he was finishing his last vehicle but I really needed to get my car detailed and clean before the very next day, he decided to welcome my vehicle in during after hours, my vehicle came back clean just like new! I also had a check engine light on my dashboard he removed it (with my permission) just out of generosity at no charged, I recommend a friend that had a Honda Civic and she received the exact same customer service from the same gentlemen I believe his name was Vincy if I'm not mistaken, I strongly recommend everyone to get there car detailed and maintenance at that location! Great price Great customer service Great everything!

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    Business Reply September 7, 2017

    Hi, thank you so much for the kind words and we look forward to serving you again soon.

    mikebrown613
    By

    AMAZING SERVICE - LOVED MY VISIT

    I usually never rate 5 stars, but this is the type of business you should be supporting. Impeccable service, fair prices and a family atmosphere that can't be beat. These guys treated me (and my car) like absolutely gentlemen from the moment we arrived to the moment I drove away. In my circles, it's impressive to see people doing honest, actual work with care, pride and diligence.

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    Business Reply September 7, 2017

    Hi Mike, thank you so much for the kind words and we look forward to serving you again soon.

    jamesnorm
    By

    Highly Recommended

    Cleaning was amazing. Cheap Prices and Very professional Staff. Thank you First Class Auto !!!

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    Business Reply September 7, 2017

    Hi James, thank you so much for the kind words and we look forward to serving you again soon.

    jake135794
    By

    Very bad business...

    Very bad business, went in and the workers had no idea what they offered or sold. Got my car cleaned and had to bring it to another garage. Not very friendly or polite. Didn't welcome my business at all. First and last time coming here

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    Business Reply May 27, 2015

    Hi there, We are very sorry to hear about your experience. We take pride on our customer experience. Can you please contact us with more details so we can investigate this issue. Kind Regards, F1rst Class Auto

    Lizzsicle
    By

    Highly Recommended!!!

    Very courteous, knowledgeable staff. Definitely recommended to everyone!

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    Business Reply September 7, 2017

    Hi, thank you so much for the kind words and we look forward to serving you again soon.

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