Hertz Rent A Car

2/5
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Details & Description

Products and Services

  • Hertz Gold Plus Rewards,
  • Hertz Rent2Buy,
  • Hertz #1 Club,
  • Hertz NeverLost,
  • Hertz Prestige Collection,
  • SUV,
    • Economy,
    • Car,
    • Truck,
    • Van,
  • more...
  • less...

Brands Carried

  • Hertz Local Edition,
  • Hertz Car Sales,
  • Hertz Rent2Buy,
  • Hertz Truck & Van Rental,
  • Hertz Entertainment Services,
  • Hertz On Demand,
    • Hyundai,
    • Kia,
    • Nissan,
    • Dodge,
    • Chevrolet,
    • Buick,
    • Lincoln Towncar,
    • Volvo,
  • more...
  • less...

Specialties

  • After-Hours Drop Off,

Languages Spoken

  • English,
  • French,
Location
1916 Merivale Rd, Ottawa, ON K2G 1E8
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

Ratings & Reviews - Hertz Rent A Car

How would you rate this business?
2/5
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  • Poor
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1
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5
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    thej0066
    By

    Fuyez HERTZ ! j'ai eté prelevé deux fois de plus de 500€ , j'ai eu une voiture degueulasse (mais vraiment, siege pas fait, accoudoir à l'arriere qui collent detritus sous les sieges) j'ai eu une voiture en dessous de ma reservation et le comble elle avait un probleme de frein !!!

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    apbalara
    By

    Reasonable service, good prices, vehicles are not as high-end as others.

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    royt3383
    By

    The service at this location was excellent. The young man that helped us was very courteous and accommodating to our needs. He took the time to give us a detailed information about our rental arrangement. Thank you, Hertz!!

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    Brian F
    By

    David and Jodi pr...

    David and Jodi provide great service!

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    Kyle M
    By

    We cabbed from th...

    We cabbed from the airport (25$) to pick up a car we had reserved and they had no cars to offer us. So we ended up stranded in the industrial district of a city we didn't know with four large suitcases. What's more concerning than the company's inability to hold a reservation, is the desk lady's complete lack strategy towards conflict resolution. Staring blankly ahead and repeating 'I dont have any cars' is about the response one could expect from a 8 year old with a weekend's experience at the lemonade stand.

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    Maggie E
    By

    If there was a wa...

    If there was a way to give zero stars to this location, I certainly would. It's funny that only after our bad experience here, I notice that the other reviewer on this website also had a similar bad experience. We arrived only to be told that our car was not available and they had no other vehicles at this location (why are you open as a car rental agency if you have no vehicles?). The woman at the desk was uniformly unhelpful and didn't offer to find us another vehicle at a different branch or rectify the situation in any way. You'd think that a store in a customer service industry would actually have offer some measure of customer service but this was just incredibly frustrating. WHY TAKE RESERVATIONS IF YOU WON'T HOLD THE RESERVATIONS? (Seinfeld reference, anyone?!)

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    Moustafa A
    By

    The hertz rental ...

    The hertz rental branch on merivale road , Ottawa , Ontario . The manager there that sit on the front disk he was so rude and mean to me , I reserved a rental car and I had a confirmation number and I went there from east Ottawa and I found him shouting at the front door , I don't have cars before even he knows my reservation , and when I approached him he said I don't have cars fitting your reservation and he asked for more money for upgrade but also not now as he said Ill call & he didn't

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