Lincoln Heights Ford Sales Ltd

4.8/5
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Location
1377 Richmond Rd, Ottawa, ON K2B 6R7

Ratings & Reviews - Lincoln Heights Ford Sales Ltd

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    dian8222
    By

    Excellent customer service. We had 3 BN vehicles in the past from different companies but so far we got the best customer service from Ford. Thank you guys specially to Mo!

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    luti7176
    By

    I arrived at the service desk one early weekday evening to have a faulty turn signal checked out, then asked if it was a major problem. It was just a burnt bulb which was replaced within 30 minutes for far less than I anticipated.

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    deke8572
    By

    Had my air bag inspected at the dealership and was given a customary car while waiting. The Staff were very curtious to my self and my dog :)

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    bigb5798
    By

    This dealership is the best in Ottawa as far as I am concerned. Services are friendly, staff all responsive to your needs an it is truly a family atmosphere! They care and do not overcharge you or repair things that do not require service. Such a great warm experience and I will always buy my card here!

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    mshe8494
    By

    I had a great buying experience with Brian one of the sales managers.

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    tom67610
    By

    Unfortunately I have not had the experience of driving my new F-150 since the second day I picked it up. The truck had issues with body panels not being lined up straight causing the passenger door to bind on the front quarter panel peeling away the paint. I don blame Lincoln Heights for this defect but there should be a follow up with Ford Canada by the dealership to inquire why the truck was shipped to there dealership. Ford needs to find out what happened during assembly by who and why.

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    wtee4859
    By

    Service is always prompt and with a smile. Staff are always going over and above to make sure you are well taken care of while you wait for service to be done. I have been a customer of Lincoln Heights for over 20+ yrs.

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    kena8309
    By

    Excellent service. I would recommend this dealership!

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    norm1183
    By

    Picked up my new F150 2 weeks ago...Wow am I impressed with its handling and towing capabilities...way more fuel efficient than my old truck too! Well done Lincoln heights Ford!

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    bmcm5124
    By

    As always a great experience! Thanks Kelly :)

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    mlth9753
    By

    Great service department!! I am greeted kindly and on time. They are always ready for me and everything from dropping my car off until I pick it up is flawless. There is great coffee and access to internet and TV. I highly recommend this dealership!

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    jgpe9841
    By

    I have been a customer of L.H. for 7 years and my experience with the sales, admin, finance and service departments has been excellent! If any issue arises it has always been dealt with immediately and in a very fair manner. I have no issues with any part of their business and would recommend them to anyone looking for a new/used or lease vehicle.

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    path0195
    By

    Excellent sales team. Very professional in all aspects of our purchase!

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    borntotrydd505956
    By

    Best service ever! This is going to be my first and only choice as long as I live in Ottawa. They are so friendly and warm, and they even polished my rim when they drop off my vehicle for oil change. Lincoln Height Ford everyone!

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    Jirina S
    By

    fully satisfied with the new car - EcoSport

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    topp0805
    By

    The staff at Lincoln Heights Ford always go the distance to ensure the best service. I have been dealing with them since 2016 when I leased my Escape which was a great option for us. We love it so much now we are purchasing it. Reps and finance managers are honest and informative and make you feel at home. I feel respected and never uncomfortable. Always a good experience and recommended.

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    Miranda
    By

    Lincoln Heights Ford always great service. Very satisfied with repairs and technicians.

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    judybell0702
    By

    I asked to have TPM tire pressure monitor checked as 1 was acting up. They’re solution was to replace them all at a cost of approx $550.00. This is an unacceptable solution and a money grab.

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    subo7729
    By

    When one goes to Lincoln Heights, you are welcome with a nice smile in service, in my case, with Kelly or Dean. They are both good listeners and the service is great, this time By Paul! Thank you, Paul, for finding my sunglasses! It is always nice to see Anne, Mr.Bell , David, John, Michael (Mike). Thank you all for your humanity!

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    robe439981328
    By

    Kelly and the whole service department were great...first time there and not one issue...

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