Ratings & Reviews - Best Buy

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    Kristen T

    Knowledgeable staff and great products. Love their price beat guarantee! I always get my stuff here, the sales people are awesome

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    Your call is important to us, so we will ignore it. OMG, is this the future! Horrible service, Geek Squad lives under a rock so is never available (even for prepaid subscribing customers), knowledgeable staff does not exist, customer service rarely exists. BUT, if you make the effort to drive in to the store, they will all look up from their phones and smile at you. God help you if you have a question, and be assured, if you call in to make an inquiry before driving in, welcome to the black hole

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    Kyle T

    No customer servi...

    No customer service had 2 bad experiences 1 was the red ring of death for the Xbox they sent it out we got the call to come in and they would replace it because we had the warranty we drove 45 min to get there to find out yes we can have a new one but they didn't have a new one there so we left 2 days later another call come pick up your machine they had a new one for us go again no they couldn't tell the difference between a new one and the old one that didn't work that got returned in our name

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    Ray O

    Needed 2 transfor...

    Needed 2 transformer DVDs for Christmas gift. Future Shop had them on sale.Out of stock.Paid to have them ordered. Girl said she would call in a week. Waited 9 days --NO CALL Called on 10th day. Fellow said they were in 2 days ago. Asked why I wasn't called, said person was on vacation and person who was doing job didn't know the job. Bad Bad customer service. NEVER ENTER STORE AGAIN.recroom_teddy

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