Ratings & Reviews - Peterborough Appliances

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    purchased a new stove before Christmas to make our Christmas meal with at Peterborough Appliances.. I was talked down to by delivery men after being harassed at the store because they messed up our order.. just to have the gas lines broken by the delivery men and they won't do anything. Good job.. they say shop locally.. and this is why I don't. It's been almost a month of this nonsense.. I do NOT recommend wasting your time and hard earned money at this place!

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    Merchant Reply January 20, 2017

    Hi Rhonda, we understand that there have been some difficulties with the gas installation company for your Range. Customer satisfaction is very important to us and we won't to make it right, please contact us directly to discuss resolution.


    If you choose to support this local business as we did, buyer beware. The Samsung dishwasher we purchased 6 weeks ago has never operated properly. After several attempts to get a technician out to look at it (customer service was very slow from the start) we had the first problem fixed. Since then, we have had 2 other separate serious issues with the unit which the technician was unable to repair. I called and spoke with the service rep 3 times but did not hear back so I asked to speak direc

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    Bought a washing ...

    Bought a washing machine from Peterborough Appliances, didn't work well - left soap residue on the clothes, and didn't wash the clothes very well. 6 month warranty left on the machine. REpairman said machine was working as it was designed. (Designed to NOT wash the clothes?) P/A told me to contact the manufacturer, they said to contact P/A. In the end nothing was done. Customer service was very lacking, they are quick to sell you an appliance but once you're out the door you're on your own.

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