Saporito Italian Restaurant

3.2/5
Location
Information
Reviews
Details

Cuisine type

  • Italian,

Dishes

  • Pizza,
  • Pasta,

Atmosphere

  • Upscale,

Products and Services

  • Oysters,

Languages Spoken

  • English,
Location
D 195 Simcoe St, Peterborough, ON K9H 2H6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $26 To $60,

Methods of Payment:

Ratings & Reviews - Saporito Italian Restaurant

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Restaurantica12
By

Horrible, just horrible.

My husband and I decided to try Saporito for dinner tonight, what a mistake. The owner, Jim, was plain rude from the moment we sat at our table. Jim asked us if we would like a drink, we were undecided at the time, and said that we would stick with water. After hearing that, he said to the two of us ' I bet you would like lemons with your free water'..my husband thought he was just kidding around, so we stayed. I ordered 'Veal' parmigiana, and my husband the Italian grill(Sausage, Chicken breast, and 'Veal' cutlet). When our dinners arrived I was in shock- the apparent roasted potato was rather a deep fried wedge, and the vegetables were frozen veggies(you could tell by the look of the carrots, the shaved imprints). How hard is it for restaurants these days to prepare fresh vegetables that are in season. I started to eat my 'Veal' dish, but it was tough and tasted more like pork, then beef. Veal is suppose to be tender and succulant, this was rather tough and dry, my husband agreed(he eats a lot more veal than I do). Jim, never checked our meal, or to see how we were doing once-by the time he did come around we had been sitting for awhile disgusted with our meals. We left the majority of our meals, and not once did Jim ask about why it was left. Jim never offered us dessert or coffee, we had to ask him. After clearing our table he told us what desserts he had and we ordered the Tarimasu. When he returned he told us he did not have any at the moment that he was sold out. My husband then asked for the check. After about 20 minutes of waiting for the bill, Jim came back reeking of cigarettes and flop the bill on our table-we told him that we had debit, he rolled his eyes and said we would have to come to the front to pay. My husband left a small amount for a tip(5.00) and that set JIm off. He told us to get out and that we were not welcomed here any more. I have never been treated this way by anyone before in the restaurant business. After reading the other reviews I can see it's not the first time someone has felt this way about him. Please don't step foot in this place, Jim will only ruin your evening.

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Restaurantica12
By

I would eat here again.

After reading the reviews online about this restaurant I was apprehensive about going to a staff Xmas get-together involving 16 people. I don't know what other reviewers are talking about. The servers had excellent manners and the food was good (for the price) and was served in a timely manner. I didn't hear any complaints from anyone at our table. We were lucky to have a restaurant accomodate such a large group. The owner made a point of acknowledging the person who had made our reservation. Nice people, good food. I would go back.

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Restaurantica12
By

STAY AWAY!!!

We ate here last night with group of 8 and will not be back! The pricing here is ridiculous. $15.99 for spaghetti and meatballs that tasted like it came from a can. The noodles were watery and overcooked and not worth the money. $$24.99 for a seafood pasta and the shrimp comes with the tail on??? Not to mention the fact that it tasted rotten. POS system is from the 80's, they can't even split a bottle of wine on bills. 15% tip is added to the bill BEFORE taxes and the service deserves a 8% tip at best. We were the only table, 2 servers and we did not get one single water refill. STAY AWAY from this place if you are looking for a good meal/evening.

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Restaurantica12
By

My worst dining experience ever!

I would NEVER recommend this restaurant. The owner and manager, Jim, is the most arrogant person I have ever spoken to. I asked a question about my bill and he responded in such a rude, condescending manner which left my friends and I in a state of shock. I have never been spoken to in such an awful way, I left the restaurant literally in tears, even his staff were embarrassed! As for the food: It was poorly presented and was basically overpriced pasta and sauce from a jar. If you want a nice dining experience do not go here. Seriously, save your time and money and do not leave in tears like I did.

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Restaurantica12
By

Caters to the loyal customers

I have mixed feelings writing about Saporito because my family and friends have been very loyal to the restaurant for many years. In fact, I really feel that the restaurant survives largely because of the loyal "regulars". Being in this somewhat "privileged" category of regulars, I must say that unless you have built a relationship with the staff of the restaurant, you will likely find that the service is adequate, at best. You may even find the staff members rude and inattentive. It is unfortunate, but true. In terms of the food, the menu probably has never changed since the restaurant opened. There are specials offered everyday (generally fish) which tend to be a bit more adventurous, but they never really wow me. The menu is fairly predictable- chicken/ veal parmesan, lasagna, fettucine alfredo, etc. The create your own pastas result in dishes that I could easily replicate at home. It makes me wonder where the creativity is. I would love to see Saporito get a "makeover" in terms of its decor, the attitude of the staff, and the food. It would be great to see traditional Italian dishes added to the menu such as handmade gnocchi, caprese salad, and risotto- something to keep patrons interested. While I will return to Saporito mostly out of loyalty, I recognize- unfortunately- that it is obviously not the best place for Italian in the city.

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Restaurantica12
By

Terrible

The staff were very rude, and both times I attended we waited 45 minutes just to order. The kicker here is the staff. They are not willing to show one ounce of friendly customer service. I won't go again and I highly recommend you do not either. There is many other great Italian restaurants in town.

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Restaurantica12
By

I've been to Saporito twice, the second time not...

I've been to Saporito twice, the second time not by choice (work). The first time was, by far, the most awful dining experience ever. Our drink orders were mixed up, appetizers arrived in shifts (one not at all), a "vegetarian" pasta had bacon in it. To top it off, several entrees arrived that we didn't order. The waitress was drunk or otherwise impaired; when it came time for dessert, the owner took our order and informed us that the waitress had been fired. Despite all the screw-ups, and the fact it was a large party of regulars (except for me, and it was MY birthday party), the owner only comped the dessert. It was a fiasco from start to finish. I think my friends are still embarrassed by their "treating" me to dinner. The second time I was there, the service was adequate. The food, however, was overpriced for something simple that I could have made at home. Go back? Never by choice.

Atmosphere: 3/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

Our worst dining experience ever! Rude, arrogant...

Our worst dining experience ever! Rude, arrogant Staff, who made no effort to be polite or pleasant. We felt as if we were intruding. Food was well below average, poorly presented.The owner seems to be under the impression that he can act in an offhand manner, because HE believes the food is wonderful. He is arrogance on two legs. He would do well to remember that anyone who enters his restaurant has chosen to go there, and they should be treated respectfully for this reason. Different treatment for those who have expensive bottles of wine, we noticed. Really glad we went, as we know never to go back again. Please, please do not waste your money or your night out here. Go to one of the other restaurants in the city that are far superior to this one for so many reasons.

Atmosphere: 1/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

1/2 price monday

My friend and I each did a take out order of spaghetti with meat sauce and garlic bread. The service was really quick. The portions were generous and the food was really flavorful, and still hot and tasty by the time we got home with it. The price can't be beat! The Monday deal is an amazing value. I've yet to dine in but I look forward to it as the staff were very friendly and the food was great.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

awesome experience

Organized my mom's 50th with Jim, and everything was perfect, the meals were awesome, and everyone loved it. such a great place to eat. we had a special menu prepared for us as well as desserts provided for us. definatly will return as soon as possible!! Thanks soo much for making our night perfect!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Definitely not the Italian Experience

The restaurant needs to be updated, looks like it was stuck in the 80’s and never looked back. Everywhere there were synthetic plants and silk flowers. The bread offered pre-meal was dry, either left out since the morning in its sliced form or at least a day old. The food was bland. The words on the menu had more flavour. My dish, which was the grilled platter, was OK, if it was it was at an outdoor BBQ, not for the price of $18. The chicken had no flavour and it was rubbery, the sausage was not good and the veal was dry. As for their pasta dishes they were bland. No real flavour, which for the Carbonara it is suppose to be creamy and a distinct balance of smokiness and saltiness flavours from the bacon. Deserts were even worst. My ice cream had ice chunks amongst the ice cream, this means it is OLD and not stored very well. For the cost of $7, I might as well have gone to the local market and got 2 tubs for that price. The crème brulee had a dark thick layer of burnt sugar. Looked like it was could survive a war with that shell. Aside from the food the service was OK, but I use this word very loosely. I know in the restaurant business it can get hectic but that is the nature of the business and servicing with a smile needs to be top of mind regardless how good or bad of a night someone may have. In this case, our server was getting very flustered and it showed. We didn't really demanded a lot from the service throughout our meal, however when the bill was present as all 3 meals on 1 bill, we had asked for separate ones. This obviously was a major inconvience as the other server sounded extremely irritated with our request. So they did it and the "irritated one" literally threw each bill onto the table demonstrating his irritation...I was not impressed at all, especially since we just spent $100-$200. It is unfortunate, the last night in town, we had to end our visit to a wonderful city in this way. I will definitely go back to the city but I would definitely steer clear of this restaurant.

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Wonderful Experience

Absolutely loved the atmosphere accompanied by a gourmet menu and fantastic wine selection. The Meals were presented very well, portions were well worth the money. The servers are very knowledgeable, personable, and friendly. The dessert menu was not to be missed. It was a tough decision but My wife and I picked the Strawberry Cheesecake, just remarkable. The server knew just what dessert to rselect for us. I will be back again, and again. Fine dinning at its' best.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Rough Welcome

We had an unexpected extra guest. The maitre d' made us feel like we had imposed terribly and was outright rude about it. This attitude and the ho hum food assured that we won't be back again. If I am dropping close to $450, I'll do so where I'm made to feel welcome and our celebration is made to feel special. The waiter reeked of tobacco smoke; not a pleasant experience.

Atmosphere: 1/5
Food: 3/5
Service: 2/5
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Restaurantica12
By

Food was very good. very fresh and the wine the...

Food was very good. very fresh and the wine the waiter selected (Amarone della Valpolicella) was an excellent choice. We've eaten here before and we've always been satisfied.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Service: was below average because waitress...

Service: was below average because waitress forgot to put our appetizer order in. So we said forget it. Her very long hair was not tied back either. Food: was also below average. The breast of chicken was scorched on the underside,and the whole table agreed that the smell something similar to burnt plastic. The meatballs were most bland and the rigatoni was worse than al dente. Atmosphere: was average. Tables a little too close together, no real sense of privacy. We were extremely dissapointed with the overall dining experience and will never return.

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

The food was the most bland I have ever tasted...

The food was the most bland I have ever tasted, although their calamari was good, and they tend to mix thier drinks strong, I suppose to make up for their bland tasting food. The service was the worst ever, I cant believe they call it fine dining.. They definately need some retraining in customer service and how not to lash out on people, I witnessed the owner lash out on another customer, I found that completley uncalled for. I would not recommend this establishment to any one and further reading the other reviews, it seems you need to have a personal relationship to get good service at this restaurant. Unacceptable.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

the food was incredible. i can still taste it...

the food was incredible. i can still taste it. i will definitely go back.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

I attended with a group of 10, the service was...

I attended with a group of 10, the service was slow even though there was only 14 people in the whole resturant. The special was the veal, it was so bland, I dont think there was even pepper on it. They used no spices at all. I was very disappointed. Some of the food was cold when they brought it out. To top it off the owner was rude, they automatically put the order on one bill without asking, not once did they ask how our food was. When our bill was finally sorted out after an outburst by the OWNER we were still unsure as to what was on our bill, and where the extra amount of money owing came from. I get very disappointed when I go to a restaurant knowing I could have prepared a better tasting meal and I am not even a good cook. I will never go again.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

If you want a wonderful and entertaining evening...

If you want a wonderful and entertaining evening, this is the restaurant to come to. I recently came with our new grand daughter. The staff treated her like a queen. They were all so attentive all evening. I would definitely recommend this restaurant. Go and enjoy.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Absolutley Fabulous Restaurant, I will alway...

Absolutley Fabulous Restaurant, I will alway return for the service, atmosphere, and importantly, great food at a fair price.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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