Ratings & Reviews - Bentleys Bar And Inn

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  • Atmosphere: 2.3/5
  • Food: 2.2/5
  • Service: 2.1/5
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Restaurantica12
By

a waitress

When we arrived the table I wanted wasn't cleared off but we sat down anyway and when the waitress came to clear the table she was very rude and said why on earth would you sit at a dirty table "Iwould never sit at a dirty table"something along the line of it would confuse the wait staff!She wasn't even our waitress and I think the entire staff was already confused..the service was very bad the food was good but I will be going elsewere next time thanks to that rude woman!

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Restaurantica12
By

GREAT PLACE

Have been here before on visits to Stratford. Came here on our wedding day for afternoon drinks and snacks. Food was fantastic, service great and friendly. Meals we've hadbefore has always been great too. A spot we will make a return to always while we visit Stratford.

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Restaurantica12
By

outstanding comfort food with a twist !

Bentley's is definitely on the way up again ! I believe the owner has never worked harder to get his restaurant back on the map . more attention to details , they have a new staff kitchen and front of house who are all doing a great job ! better service and fresher better food ! lots of good comfort atmosphere and food to go with it ! loved it !

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Restaurantica12
By

Been frequenting Bentley's since we/me started...

Been frequenting Bentley's since we/me started going to the festival.. that's back in the mid 80['s. I really can't remember last year's lunch, but I know it was good! Their burgers, their amazing selections of beers and scotches.. it's always noisy and at times service can be slow, but you have to tell your server if you are on a time period, they always oblige. It's a great place, I recommend it highly!

Atmosphere: 4/5
Food: 4/5
Service: 3/5
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Restaurantica12
By

I have eaten at Bentleys quite often and have...

I have eaten at Bentleys quite often and have never been disappointed with any of my visits. The staff is always friendly and the food selection has been great, I will keep going whenever I can

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Have been going to Bentleys for over 12 years...

Have been going to Bentleys for over 12 years. Went in this weekend as part of a table of eight. They did'nt seem to be very organized with the reservation. Someone else had organized the dinner, but we happened to be the first to arrive. They asked how many were in our party ,which we did'nt know. Actually they must have asked that 3 times. I eventually had to say that I was not the one that had made the reservations, and maybe they could check there book. Breen himself was working and watching over the staff. I thought that was great considering the poor service reviews they have been getting. The food was good, my only complaint was the caesar salad dressing was rich, and there was way to much of it. Made the salad hard to finish and a bit to soggy. This was a good trip for us this time. Like I said earlier though, I hope Breen spends more time in the restaurant. The one thing that they have always had is bad service. I hope he can clean that up.

Atmosphere: 3/5
Food: 3/5
Service: 3/5
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Restaurantica12
By

Terrible service, even worse food

Service was below average and food was inedible. I wished I had read the reviews prior to our visit to this restaurant. My cheese ravioli was hard on the outside and cold on the inside, which would mean it certainly wasn't fresh, but micorwaved. Honestly, save your money and try somewhere else.

Atmosphere: 3/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

Should have read Restaurantica first

Usually I read the reviews, but this was kind of unplanned. I should have done it. Service lousy, we waited outside for a while even we were told our request to sit outside would be honoured shortly. We decided just to walk inside and find a place for ourselves. The server suggestions on the choice of beer were ok. She showed interest in providing enough info on requests. The drinks order -when delivered- were wrong, the soup was ok. The steaks were all ordered medium rare, but one. ALL of them were fully cooked. My brother-in-law's piece was so hard just like a shoe sole. SImply the piece of meat plus fries, no vegetables at all. One corner of my sister's fish was weird, like rotten-soft. The good (stupid?) thing: we said nothing among us, but then on the way back home we started talking about the food and how awful was. We all agree that nobody wanted to bring up any comments risking to screw the beautiful day we were spending in the city. We went to this place because it was listed in the brochure we picked in the tourism information office. They should be banned from advertising, I totally agree with another review : Shame on you Bentley !!!!

Atmosphere: 1/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

Nice Truck-Stop atmosphere

-lazy bar/server staff -smells like the bar is rotting from the inside out -manager heard using language only used in prison You can do better. Shame on you Mr. Bentley.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

What is going on with this place.. SO DISAPPOINTED

My friend and I went here for a nice lunch. NOT to happen... The fish and chips were very very dark and dry and the burger tasted like it had been under a heat lamp or something along with the salad which was warm and limp. The attitude of the servers was terrible. They are "too busy" to get the ketchup? I asked for the manager and was told she was busy however I saw her sitting at the bar eating her own lunch. Do customers not count anymore? Just wondering.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Worst dining experience ever

Waiting a long time though it was busy. When food arrived, i had one bite o spinach salad, which is lovely described in the menu. Barely any dressing, a whole layer of bean sprouts under the spinach and a ball of caked together cranberiies (no wonderful poppyseed dressing) I took one bite, just spinach, and it tasted, and that is no joke, like bug spray. My daugthher (24) spit it out when she tried it, and she does have table manners. I returned it, and could not order anything else. I wonder if the salad returns in tomorrows quiche!!!!!!

Atmosphere: 1/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

"Mediocre" would be kind

The food was mediocre, and it was the highlight. It tasted like it was pre-packaged, pre-made Roadhouse Kit A from Bland-Eats-R-Us. The service was just the saddest thing. The waitress couldn't seem to keep anything straight. Service was so slow, and it didn't even seem busy. It must have been though because when one of my friends asked for a refill on her coffee the waitress told her,"I don't have time for that." We were just shocked! Also one of my friends got hit in the face with the bill. Way to pay attention to your customers! Crazy bad restaurant.

Atmosphere: 1/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

Last chance and they blew it

We have gone to Bentley's for years. It has gone steadily downhill. The service is terrible as they turnover staff at an incredible rate and you often have inexperience staff. The food not even passable anymore. Ceaser salads obviously mixed well before they are served to the customer. Overcooked dry burgers. The pita was so stale it fell apart as I tried to eat it. Small portions and pints you have to send back as they are 1/2 foam. If I'm paying for a premiun pint I would like to recieve an actual pint of beer. That's it. Never again.

Atmosphere: 3/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

My boyfriend and I thought we'd go in for a bite...

My boyfriend and I thought we'd go in for a bite to eat and a beer and even though the place was nowhere near full or busy we sat ourselves and waited, and waited and waited for a server. In the 15 minutes that we sat 4-5 servers passed by us, and looked at us but did not acknowledge us one bit. Even worse half of them were sitting at the bar talking. Needless to say we left and went to another pub.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Horrible service, nachos would have been better...

Horrible service, nachos would have been better at home with cheez whiz. Horrible!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

As regular visitors to Stratford we had...

As regular visitors to Stratford we had frequented Bentley's in the past and so were fully aware that the food and service are passable at best, mediocre at worst. Unfortunately, not having made reservations for some of the good restaurants, we were grudgingly forced to give Bentley's another try after an absence of about 3 years. Perhaps things had changed we thought. No such luck. The food is poor to mediocre, the service hurried and inattentive, and the menu overpriced. It is also very noisy and crowded. Do yourself a favour, spend a little extra for some of the finer establishments in town and avoid this place at all costs!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Wings were OK but seriously over priced for what...

Wings were OK but seriously over priced for what you get. Burger was terrible and over priced: over cooked, dry, small (about size of four loonies) on stale bread. Service was slow: waitress was sorting cutlery in booth the beside us, did not get up when we walked in - we sat ourselves- continued sorting cutlery until we asked her to take our order then went back to sorting cutlery after that, so we had the 'clinking; noise right next to us for most of our dinner. This dinner ruined an otherwise nice evening at the theatre. Bad food, incredibly over priced for what you get and lousy service.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

The burger was fresh and tasty, the wings done...

The burger was fresh and tasty, the wings done just as I requested. We have been to this place three times and ejoy each visit.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

I live in town, but I have only been here a few...

I live in town, but I have only been here a few times. Last June my friend and I decided to eat out and we sat ourselves out on the patio as it was a nice day, and waittted and waaited. Finally we went in to see if someone was there to serve us. Someone comes and we are served like normal and in good time. We got our bill, and then the waitress dissappeared..so after five minutes we figured we must have to go in to pay,..we could have easily left! We could have gotten up and walked away down the street because they had clearly forgotten about us, haha. We went into the restaurant, stood by one of the cash machines, one waitress stood there on the computer and she could clearly see us, yet she didn't ask if we needed anything, we ask and she tells us to go over to the other one closer to the washroom..we do that, wait forever, finally pay and leave. Annoying!!!!

Atmosphere: 4/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

Bentley's is great place to go anytime of the...

Bentley's is great place to go anytime of the year any time of the day. Great service and tons of fun. Wonderful for locals.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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