I walked into SALON ELITE with light brown hair and caramel highlights asking for them to be freshened up. After 9 hours and two visits to SALON ELITE, I have very blond hair, orange dark black and blond leopard spots in my hair and two black streaks on each side of my temples with spotty blond sections halfway down the strand. I was told by the hairdresser Tanya how much it was going to cost HER to try and fix HER mistakes. She wouldn't even listen to me, only argued that it looked fine to her,