The Home Depot Canada
1/5
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1 Concorder Gate Toronto, ON M3C 3N6
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Ratings & Reviews - The Home Depot Canada

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    barr6654
    By

    It is too bad that the review level does not go into the minus level. They don't deserve a 'one star'. I am dealing with new appliances, they are in no rush to get my issue resolved now. Their DIS-service is pathetic, appalling, disgusting, horrible, a disgrace. So you deal with the upper management and if you call too many times they pass your message onto a junior below them. Questions after questions never get answered. Nobody is accountable for something they have done wrong. Zip...

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    hcm48280
    By

    Worst customer service. No wonder there are no telephone numbers listed to get in touch with management.

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    wand2127
    By

    Poor customer service. They advertise a price online and then they will not honor it. Customers have to suffer because of poor staff who cannot do their job properly. I would rate them 0 stars if I could

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    haberman749386
    By

    Horrible online shopping experience when going to the store for curbside pickup. Despite receiving the email that said my order "was ready for pick-up", I had to first wait 20+ minutes at the store and then had to leave without anything, and then after returning 2+hours later, had to wait 45+ minutes for my products. Also, it now says my order is "complete", but another product that was/is being shipped to store as part of the same order and that I paid for, wasn't available so I'm still waiting

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    meatredflagdeals
    By

    Nothing more than another layer of menu-driven choices that get you to the stores and same customer care central number. This is not the corporate office.

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    carm9924
    By

    The worst customer service of any company. I will never shop here I ordered online and one and a half months later I still didn’t get my money back. I spent numerous hours waiting on the phone, (many reference numbers ) after one month I was given a UPS label with the wrong receiver address! I asked Home Depot to check it and then I requested to UPS to return the package to me. Nothing happened. Today I tried to speak with a supervisor and I was put on hold indefinitely. Another 3 hours no answ!

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