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8 Clairmont St, Thorold, ON L2V 1R1
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Methods of Payment:

  • Cash
  • Visa
  • Cheque
  • Mastercard
As a licensed plumbing and heating contractor, we insist that our technicians attend regular technical training programs. They are also trained in communication skills, sales and management. They are drug-free, neat in appearance, mindful of their speech and respectful of your property. In short, they are truly an elite group of whom we are very proud. When our technician arrives at your home for a plumbing or heating diagnosis and repair, we will not leave until the problem is fixed and you are 100% satisfied. If you are not fully satisfied with the service we have provided, we will refund your money. If our technicians smoke or swear in your home, do not wear shoe covers or leave your house without cleaning up, you do not pay for the service. If a repair fails in the first year, we will repair it absolutely free. Our goal is to provide you with "The Ideal Solution To Life's Not So Ideal Problems." We are a member of the BBB, CFIB, and the St. Catharines Thorold Chamber of Commerce more...

Opening Hours

24 hours a day - 7 days a week
24/7 Emergency - Reg. Office Hours 8-5, Mon To Fri

Service Area

  • St. Catharines,
  • Niagara Falls,
  • Welland,
  • Thorold,
  • Fonthill,
  • Pelham,
    • St. Davids,
    • Fort Erie,
    • Port Colborne,
    • Hamilton,
  • more...
  • less...

Products and Services

  • Plumbing / Repairs & Replacements,
  • Heating & Air-Conditioning,
  • Sewer & Waterline Replacements,
  • Tankless Hot Water Heaters,
  • Video Camera Inspection,
  • Plumbing & Heating Protection Plans,
    • Financing Available (O.A.C),
    • Drains & Sewers - Cleared & Repaired,
    • Backwater Valve Installation,
    • Backflow,
    • Kitchen Sink Repair,
    • Leaking Toilet,
    • Plumbing And Heating,
    • Toilet Repair,
    • Shower Repair,
    • Water Heater Repair,
  • more...
  • less...

Languages Spoken

  • English,

Before you contact this merchant

  • What you should know
    • Year your house was built
    • Age/capacity of your system or appliance(s)
    • Make/model of your system or appliance(s)
    • Has the problem been fixed before? Do you have paperwork related to it?
  • What you should ask
    • Suggested questions
      • What certification or licenses does your business hold?
      • What type of insurance coverage does your business hold?
      • How many years of experience do you have?
      • Do you specialize in repairs or remodeling projects?
      • How do you charge for your services?
      • What's included in your quotation? Approximate cost?
      • What methods of payment do you accept?
      • What type of repair method or replacement parts will you use?
      • What type of guarantee is offered on your services?
      • Is a permit required?
      • If a permit is required, who will obtain it?
      • Will you provide me with references from previous clients?
      • When are you available to begin the project?
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Ratings & Reviews - Ideal Plumbing & Heating

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    Rebecca W

    Today we finally found a truly honest,and reputable company that we can rely on when it comes to plumbing and heating. They serviced our furnace quicker than we anticipated and could not believe how straight forward, friendly and helpful their workers are. It was refreshing to encounter such service that was not only efficient but trustworthy. We will definitely be highly recommending ideal plumbing to all family and friends. Thank you Ideal Plumbing for saving the day!

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    Marti C

    Needed to get a B...

    Needed to get a Back Flow Valve installed. Was upset that it had to be put under my dryer and a new ceramic floor had to be ripped up but these guys put it in, cleaned it up and even put my washer and dryer back where they went as if nothing had ever been touched. Will definitely use them again if I need a plumber, etc

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    Jessica G

    Could never in go...

    Could never in good faith recommend them for any complicated issue.

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    John G

    AWESOME. Actually Answered his phone!

    AWESOME. Actually Answered his phone! I called 15 other guys and No one answered. First time calling and Ideal answered!... Thank you for taking my call.. he also gave me some solutions that helped my problem out..

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    Merchant Reply July 4, 2013

    Thanks for your review. Since starting in the plumbing industry we have always personally answered the phone during and after business hours. We understand a plumbing emergency never happens at an Ideal time, that's why we will always try to be there to answer the phone live and send a technician out immediately. Another advantage of answering the phones personally after hours is I can sometimes help homeowners solve their issue themselves. There are many 'weekend worriers' out there repairing their own problems and sometimes just need a little bit of advice. I'm glad we could help.

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