Relax Beauty & Health Spa

2/5
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  • clinics,
Location
82 Ferndell Cir, Unionville, ON L3R 3Y8
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Opening Hours *Holiday hours

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Ratings & Reviews - Relax Beauty & Health Spa

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triple3r
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Finally someone who knows what he's doing!

If you are looking an upscale spa with drink service and all sorts of other smoke and mirrors than this place may not be for you. It is not fancy (very bare bones) and the place could use some painting but to me this is all cosmetic. Cleanliness is important and it met my standard. I did not find the linens dirty as others have described. It is true that it likely will not fit into most people's concept of a spa but what I care about is the service I come to receive. Today I received an hour full body massage and a forty-five minute Reflexology Foot Massage. John (Jian) was excellent. He was attentive and checked in with me throughout to ensure I was comfortable (temperature and amount of pressure, etc). He work demonstrated his knowledge base. Yes, at the time he was the only one working and on occasion had to leave momentarily if someone came in the spa he made sure to finish the area he was working on. Another thing I think is important to note is that he was not pushy. Any other place I have been to staff try to push items on your or to "upgrade". He did not. He did answer my questions and offered suggestions based on such but was very respectful. Bottom line, I left feeling great and still do. I had been experiencing a neck strain others could not work out and he did. I do want to mention that denying someone service on a disability is wrong and I really hope that this was not the case and maybe a misunderstanding. The man that treated me did speak english but it was not his first language. Bottom line. Give it a try.

Service: 5/5
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suzalamb
By

Terrible service!

My friend and I went there for our massage, facial and pedicure and manicure last spring. When we got there, the place was really disgusting. They didn't do our nails so they asked us to go back next time as they didn't have time so I called to make another appt. Guess what? They refused to do service for us due to our deafness!!! They actually hung up on me. Never again.

Service: 1/5
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spagirl777
By

Seriously, don't go here.

I bought a voucher from Buytopia for a facial and so did my co-worker. We went today at lunch and when I made the appointment, I specifically made it for 2 people at 12pm. The guy said no problem. When we got there, just like the previous reviewer said, it was disgusting. I have never seen such a place. My co-worker and I were put in 2 separate rooms, both gross with robes that didn't look "fresh and spa-like." The dude did both our facials, going back-and-forth between the rooms. His hands were rough and it wasn't relaxing at all. I will never ever go here again. What a waste of money!!! Hands-down the worst facial I've ever received!!!

Service: 1/5
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