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Ratings & Reviews - Mediterraneo Family Restaurant

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  • Atmosphere: 4.3/5
  • Food: 4.5/5
  • Service: 4.2/5
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Restaurantica12
By

Always a good meal

We have been to Mediteraneo several times. Each visit has always delivered an excellent meal. I usually have the Lamb dinner and while you might pay a bit more for this, it is a very large order, with delicious lemon roast potatoes, tzaziki, rice and a greek salad. Enough to share or take home to tmorrows lunch. I have also had the lamb souvlaki dinner and while you might only get one skewer of meat, you also get the rice, potato, salad and tzaziki. Service is excellent, and friendly. Highly recommend it.

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Restaurantica12
By

Lovely warm atmosphere and dinning experience

We were greeted warmly at the door and shown to a table where we waited about 3 minutes for a waitress who introduced and made us feel at home even though the place was packed. When the booth across from us left our server quickly bused the table so we could sit there. She made an excellent recommendation with the Greek beer Mythos. We order calamari which was tender and clearly made from scratch. We weren't planning on ordering an app but my boyfriend had ordered the stuffed sole and the server informed us it takes a little longer since it's made to order which was nice. It was worth the wait. I had the spankopita meal which contained some of the best spankopitas I've ever had and an amazing(and very generous) portion of Greek salad. The owner and chef, Andy, came around and quality checked all the tables personally with a warm smile. He had a free piece of baklava sent over to my boyfriend since it was his birthday. All and all it was a lovely warm atmosphere and dinning experience. Great for a mid-price casual date or family dinner.

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Restaurantica12
By

Worst Experience EVER

This was by far the worst experience I’ve ever had! We had a reservation for noon for 12 people and it took 1.5 hours to get our food, the server never asked us if we wanted more water, if we were ok, he never apologized, in fact, he didn’t do anything for our table. We went up 3 times to ask where our food was and kept getting pushed off. When they finally brought the food a couple of the orders were wrong. Typically in a situation such as this someone would apologize or offer some sort of compensation. There was nothing. We finally asked if they were planning on doing something about the bill. The server went to ask the manager and came back 10 minutes later to say that our drinks were taken care of. Three of the 12 people ordered something other than water. I have worked in a service industry before and this is not how you treat your customers. The server was smug, rude and full of attitude. On top of that, I did speak to the manager about the service and the response I received was even more alarming. His comment ‘you get your bill for free and you’re still complaining. I don’t need your business’. I am not normally a complainer but this was completely unacceptable. To Everyone, it doesn’t look like he needs your business.

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Restaurantica12
By

Not ideal for kids especially if they'd like a drink with their meal

The good news is that 8 people can walk in and get a table on a Saturday evening at 6:30, the bad news is that there's a reason. Food was ok, rice undercooked and moussaka was fairly salty. My biggest complaint is that a restaurant promoting themselves as a family restaurant has got it all wrong! We had 4 kids and 4 adults. The kids menu is fine and I even appreciate that the kids could not order chicken fingers or pizza for a change but when the meals came, there was "fancy" rice on the plate that none of the kids (nor most kids I know) would touch making them unhappy. Then the bill came and despite a menu advertising a free drink as part of the kids meal, we were charged $3 per kid drink. The waitress tried to dance around it, saying juice wasn't included... nor milk, nor soft drinks. They apparently changed the policy over a year ago but not the menu! Not sure why any restaurant would try to squeeze the extra $$ out of the kids meals and annoy the parents if they really wanted to cater to family restaurant. My best guess is they're happy catering to retirees and don't want the place overrun with the young families the neighbourhood looking for an alternative to the chain restaurants.

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Restaurantica12
By

great dinner

Great food and great service. I drank a lot of water after dinner, so the food must've been salty, but I didnt notice when I was enjoying my dinner. Would definately go back.

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Restaurantica12
By

Best Greek food in Waterloo

In short: - excellent food - good service - very nice atmosphere - reasonable prices Ordered the chicken souvlaki and it was quite delicious; definitely great food, but I felt like the portion could be a little larger (there was only one skewer of chicken), even though I didn't leave hungry. The service was good too - nothing to complain about there. The restaurant is very well decorated so it has a cozy Greek feel to it, but it's not overdone like most other Greek restaurants (no blue walls!). The prices were fairly reasonable too - $14.99 for the classic souvlaki dinner, but if you wanted anything more exciting you'd have to dish out a lot more. Overall, a great Mediterranean dining experience; in fact, the best I've had in Waterloo.

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Restaurantica12
By

not much to say that wasnt said to server i liked the food there was no service i didnt sense that they cared it reminded me of service in the 80's

Atmosphere: 2/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

we arrived on a Wednesday night fairly late...

we arrived on a Wednesday night fairly late around quarter past 9 the place seemed fairly busy still, our server was very friend and welcoming, we started off ordering the calamari and the three dip platter, the calamari was delicious and the dips were good too, the tzaziki was legit not like the store bought stuff and the humus was good too, we ordered veal Parmesan and chicken souvlaki dinner, the veal was huge and just right, the skewer was tender and full of spices, just great, definitely be back here.

Atmosphere: 4/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

Went to this place with my significant other...

Went to this place with my significant other because we read all the rave reviews. The place is very nicely decorated, the location odd as it is in a stripmall. We were greeted warmly and taken to our table which was a cute little booth (which would be way too small for most people, even those of the average size). They need to space out their tables more, way too crammed! We ordered a saganaki. Nothing to write home about, was your typical saganaki, no complaints other than it took about 20 minutes to get and at most restaurants it never takes that long. They weren't even busy! I decided to order the ribs. Huge portion, but not tender to my liking. THe sauce was nice, but they were overcooked and seemed as if they had been recooked again and again - too tough. I was not impressed and took it to go for my dog. My wife had the chicken souvlaki and although she said it was okay, she has had much better. THe prices were a little high considering the taste of the food, but was worth it in terms of portions if the food was good. Service was a little awkward. Not sure if we will return, expected more becuase of the reviews - maybe the staff is writing them, most of the people who have reviewed this place have only reviewed this restaurant...makes you wonder.... Overall, have had much better and is overrated.

Atmosphere: 4/5
Food: 3/5
Service: 3/5
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Restaurantica12
By

Definitely a pricey option depending on what you...

Definitely a pricey option depending on what you get, but for the sheer amount and quality of the food, it's worth it. We ate a lot and still had enough for leftovers for a couple of days. The appetizer for two was good and the dolmadakia were the second best I've ever had (the best were twice the price) and definitely the best in the area. Having the three dips were nice, and the taramosalata was an interesting new taste. We got "The Mediterraneo" to share and it was really very good. The lamb chops were maybe a tiny bit overdone if you don't like your meat well-done but for us it was perfect. Once again the dolmadakia were great. The moussaka was great when fresh but lost a lot on reheat so eat it there if you get it. The souvlaki were good, as were the rice and vegetable. The roasted potatoes were fantastic and we've wanted to go back just for them. Overall a fantastic meal. If you're used to (or looking for) a big meal and rich flavours, this place is great. Make sure to save lots of space before going, though!

Atmosphere: 4/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

I wanted to come back and post a review as I...

I wanted to come back and post a review as I visited Mediterraneo for my birthday based on the reviews I found here. First and foremost, our overall experience was fabulous. We shared a Saganaki to start, and two of us commented on how perfect the pita served with it was toasted. Our mains took slightly long to arrive, but arrived at the same time when they did. The portions are more than generous. I just stared in awe for a bit. This is a place where no chef could justifiably be insulted if you didn't clean your plate. Most mains come with three sides: roasted potato, seasoned rice and some sort of vegetable. One could easily be dropped without making the portions unreasonable. But they are all good! I'm not a potato lover, but those are the best potatoes I've ever had. They have a way of infusing them with flavour, and they were perfectly cooked as well. Throughout the mains, the flavour seemed perfect. A couple of things (the pork souvlaki and a few of the lamb chops) were marginally overcooked, but again, the flavour was definitely there. The tsatsiki was also worth mentioning. It seemed home-made and I don't know, maybe it was that the dill tasted really fresh, but I liked it better than the typical same-old tsatsiki I've experienced in restaurants. Dessert was a shared Mango and berry cheesecake, and was perfect. Service was great (though the restaurant was fairly quiet at the time); I can't remember our server's name but she was both personable and personal. We were really nitpicking, because this was really the first time we've read a bunch of reviews before going. We were in a judgemental state of mind. And yet we could still barely find any faults with the restaurant.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

I absolutely love this restaurant. They always...

I absolutely love this restaurant. They always give large portions (I always end up bringing left overs home). Great atmosphere and very romantic for couples (dim lighting and candles). The best moussaka I have ever had was from this restaurant. It's difficult now to order anything else when I go. I'm not sure if the chef is the owner, but he is always around and always says thank you as we leave the restaurant. Very friendly, very nice, I definitely recommend this one!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

This place is outstanding. I read reviews here...

This place is outstanding. I read reviews here from several years ago, but I assure you that they are no longer valid. I've gone three times in the last 6 months and each time the food is divine. I have ordered the vegetarian moussaka three times as my main dish and have ordered various appetizers, they were all so delicious. The greek salad that comes with the meal is the best I have eaten in Waterloo and Kitchener, including the time I went to Three Kretans. There's only one Greek restaurant that I've been to that's better however it's in London, Ontario.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Went to this place after reading the reviews...

Went to this place after reading the reviews here. I was not disappointed, the food was amazing. Service was good although my friend and I went to the restaurant in jeans and t-shirts; we did feel uncomfortable as it seemed you needed to be dressed nicer. Other than that it was a great experience, with huge great tasting portions!

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

If you want some great Greek food in this city...

If you want some great Greek food in this city .. look no further ! Mediterraneo serves the best Greek food in Waterloo!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Great Food, Great Service

We decided to check out this restaurant after seeing that they were voted "best european restaurant" in KW and were runners up as "best mediterranean cuisine" in KW, not a small task... great work .... food is awesome check it out.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

WOW! AMAZING FOOD

Me and my wife visited this restaurant, after seeing that they were chosen as the 2008 Kitchener Records Readers Choice Winner for Best Mediterraneo Restaurant.... They have HUGE portions and the food was the best I have ever had, the Lamb Chops are tender and juicy... Will definitley return.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Yum!

great Greek food! Definately the place to go for a cheaper and filling meal, the portions are HUGE, also a cute place for a date! wait staff was very nice and the restaurant is our new favourite for take-out too!

Atmosphere: 5/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

Great food Great Taste, We love it!!!

My friends and I arrived at the restaurant around 6:30 and it was starting to get busy, the server sat us at our table(very friendly) Then the best part of the night came time to order our food to eat. the food was fantastic as always, we love entertaining friends here, there is a variety of things and everyone always leaves happy. teh food did take a little bit to come out though, probably becasue they were busy but that is okay it was worth the wait. I was ver impressed at the end of the night when i received my bill and the server asked for photo ID with my credit card, wow I wish everyone did that, if establishments and stores would do that more often in the past I wouldn't of been a victim of credit card fraud. Way to go Tracy! Very professional and proactive. Loved the food and the service

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

WOW!!!

Loved the food!!! friends have been telling us to come eat here and I'm so happy we did. the food was very tasy and LARGE portion sizes and the services was excellent. We loved the fact that the owner/chef goes around to table to ask customers hwo their meals are tasting, great touch!!

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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