Our vehicles are one of our largest investments; it goes without saying that we expect a lot out of them. We want them to run reliably day in and day out. Ensure your vehicle is in peak running condition and protect yourself from the threat of future problems. Bring your car or truck to the experienced technicians at STE Automotive Centre in Whitby for preventative maintenance and repairs. We provide bumper-to-bumper car care service for all makes and models of import and domestic vehicles. We are also an accredited Drive Clean facility. Call us or stop by the shop for more information.
We know it takes a lot of trust to take your vehicle to a new location for those dreaded repairs. Over the years, our business and reputation have been built on referrals from satisfied customers. We trust that in the future you will feel comfortable enough to recommend our caring and trusted service facility to your friends, family and associates.***** CALL FOR APPOINTMENT *****more...See more text
Had brakes serviced on an older vehicle Im sure they are honest folks but Im a little unsettled about the total price paid. I know brakes are important but replacing them is not brain surgery plus they replaced EVERYTHING on the front brakes including calipers (parts were also a little pricey). I doubt Ill go back. My former mechanic passed away so Im still looking for his replacement. My rear pads will soon need replacing but Ill take a few pain meds & replace them myself when the temps warm up
Thank you for the review! We are sorry you were not 100% satisfied with the price of service provided. Although you would have been given a full quote before work was started and given the option to carry on with the job, as for replacing (EVERYTHING) this would only occur if seized components were found with the calipers (common on older vehicles) Only good quality parts are also used carrying a 2 year warranty pads/rotors and a life time warranty on the calipers, we hope this clears things up!
Very poor communication.
Had to go back over and over again,in the end they charged me above the $450 for the etest. and my check engine light is still on.
contradictory information provided by staff.
I do not trust and will not return
DO NOT USE
I have been going to this shop for years to get e-tests done. They are always very flexible with bookings, are quick with their service, and are very competitively priced. I would recommend this shop to anyone looking for an e-test.
Since I have only had e-tests done from this shop, I cannot comment on the other services they provide.
They insisted I get and e-test when they knew my check engine light was on and that I would fail. They said that they needed to see the "codes"... So I get the test, I fail and then they send me back to another place for repairs that is not even a licensed emissions repair centre, - meaning what money I will spend will not go toward the $450 maximum that a authorized facility can charge prior to giving a conditional pass. I go back, waste some money, find this out, call STE again and they want to charge me $175 to run another scan to get more "codes" that they say they need to see plus whatever repairs are needed up to $450. Now I am going to have to lose more money and go somewhere else because I don't trust these guys.
went in there to get an etest, the lady forgot to give me my change, when i called back she said she did when i know for a fact she didnt now im out 60 bucks.
