Ratings & Reviews - Canadian Tire

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    flew6919
    By

    We bought a cart that had to be assembled demo the east Windsor Canadian Tire store and we discovered that two of the parts were defective. We were delighted to learn that all we had to do was to bring the parts back to the store and they would replace them from another box. The service was extremely helpful and friendly. We couldn't be happier with the service we received at this store.

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    bate9793
    By

    Flippant/rude auto service representative.

    I attempted to return used oil, and get a core charge back for a battery that I bought at the store. An unpleasant service adviser/manager told me that without the receipt, they would not provide the core charge on the Canadian Tire branded battery. He also would not take back the used oil, and denied that recycling charge is taken on oil that they sell. Regardless of the accuracy of his recycling charge, refusal to refund the core on THEIR battery, and his flippant response earns this rating.

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    Josh B
    By

    service department damages your vehicles then charges you for the repairs. turns a 50 dollar job into a 600 dollar job

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    George Z
    By

    bad customer service, bought a bicycle last night for my kid, when came home realize there is no break, came to store today, I am told it is not returnable, it is written in receipt, but once you paid, it is not returnable or for exchange, how could people get the receipt without paying? bad service, bad,

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    mit79d
    By

    I would rate the Tecumseh location 0. worst customer service, worst set of representatives, worst managers. do not respect their customer or their time. We were promised that our outdoor couch would be delivered however when the couch arrived from their other location they did not deliver it. and we had to pay for another pickup truck. I am really disappointed. they lost me as their customer. I will never be shopping with them again. I don't know how do they run a business like this ???

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    jane33
    By

    If i could give 0...

    If i could give 0 i would

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    Cdnboy10
    By

    Managers

    Managers have terrible attitudes and are very miserable people. Which reflects to the employees, notice how lots of them don't want to help you either. Just like their superiors. Great leadership skills managers! Thanks!

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