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1459 Tecumseh Rd E, Windsor, ON N8W 1C2
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Ratings & Reviews - Franco's Restaurant

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3.2/5
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camorand470750
By

in all my years ordering only had 1 not up to par meal. my favorite take out place. awesome food

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juli4078
By

Horrible customer service and the food is always cold.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Dennis J
By

Not so sure about this one, not good at all.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Dave M
By

I ordered my pizza well done and it was raw in the crust around the edges. Not sure what their definition of well done is. But my pizza was barely cooked. I was wondering why it got here so quick. I guess it makes sense why their customer base has dwindled and have shorter hrs.

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jorlblonde
By

the food is good service is polite?

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BobbiLynnV526381
By

I haven't been th...

I haven't been there in years after going on Valentine's Day with my family I remembered why!!! our food was cold it took us 15 minutes to get the waiters attention to bring it back. When they brought it back out it was still cold we waited 20 minutes for drinks. When we got our bill nothing was taken off the bill for our inconvenience and the owner who was at the till never asked us how the service was! I'm guessing because they knew!it was awful! I will never go back there again what an awful vslentine dinner it was for my whole family.

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Restaurantica12
By

Chicken Chopped Salad: HONESTLY ONE OF THE BEST SALADS I HAVE EVER HAD!!!! Try it and you will know what i am talking about! It is a mesculin/sping mix with a homemade italian dressing. Has walnuts, goat cheese, tomatoes, and crispy grilled chicken on top in a huge bread bowl! The bread that the bowl was made of tasted great as well...i almost ate the whole bowl too :)

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lgsize
By

Never Again.

After not ordering from Franco's for 7 or 8 years, on Christmas Eve, we thought we'd try them again. Big mistake. I got home from picking up our pizza and not only was it cheap on toppings, but the crust way too thick. You know how when dough bubbles in the oven and it pushes the toppings away from the edges... that's how it looked around the WHOLE thing. But the thing that was far worst, was that the bottom burnt. Like - black burnt. How can the guy on ovens or the manager on duty even pass that off as acceptable and cut it anyways to give it to the customer?? I didn't call to complain because the damage has already been done. I wasn't about to drive BACK to Franco's to exchange it for a new one, or wait for delivery, or take a discount or free pizza next time I order there, as there won't be a next time. It's too bad because they use to be SOOOO good in the 80's and 90's. Everytime my family ordered Franco's back then, our pizzas were never nothing short of perfection. :-/

Atmosphere: 2/5
Food: 1/5
Service: 3/5
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Restaurantica12
By

thumbs DOWN

My pizza's bottom was TOTALLY burned. Toppings were frugal. Thought I'd give then a try, but I won't order there again. I'll just stick to my usual pizza place.

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Restaurantica12
By

Birthday party for 22 proved to be disappointing due to the quality of the food. The appetizer platter tasted like fish and the oil used to deep fry was too old. Chicken Caesar Salad with 3 small slices of chicken, limp Romaine, and dressing that was way too oily. Panzerotti was so tough and greasy, steak knifes couldn't cut into them easily. Way too much bread and not enough filling. Coffee was terrible. It's not the Franco's we remembered from bygone days. It's doubtful our group will return.

Atmosphere: 3/5
Food: 1/5
Service: 4/5
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Restaurantica12
By

It's Not The Same

We used to go there back in the early 90's all the time. After it was sold, we went less frequently. The one thing you can depend on though is getting the roof of your mouth burned on their pizza. But it is just not the same. The food tastes different and the ambiance of the place has changed. Yes all restaurants change with the times but I can't explain it. Franco's just isn't the same. We'll still drop in now and then, they make the best gnocchi.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

We went for a family get together (8 adults and...

We went for a family get together (8 adults and 2 kids), and the service was very friendly, drinks and food came quickly. The atmosphere was comfortable. I had the Northern Italian Chicken, which had a tastey white wine cream sauce with mushrooms, but it came with spaghetti meat sauce (the meat sauce was ok, but nothing special), was served on two separate square plates, which was very awkward. Having the two not-so-complimentary sauces served together was boring - I would have preferred my chicken served with a spaghetti tossed in olive oil, garlic & herb, so that I could enjoy it with the white wine sauce of the chicken. My husband had the Chicken Marsala, which he thought was just ok - we make a better sauce at home. All entrees were served in the same manner on 2 separate dishes, so it made for a very crowded table. The salad that was served with the entrees was pretty good - mixed greens, cucumber, tomato, carrot. All entrees were between $15 - $20. I would probably go elsewhere for better quality pasta sauces for the same price range.

Atmosphere: 4/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

I've been disappointed with Francos. They need to...

I've been disappointed with Francos. They need to get back to their roots and design some interesting dishes. Over the years, they were the place to be. Then their menu became more varied but not in a good way. The Northern Italian chicken is the only thing I'd consider to order there. The salad bar used to be better. The pizza has really gone down hill too.

Atmosphere: 5/5
Food: 2/5
Service: 3/5
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Restaurantica12
By

80th birthday party

we were given a section of the restaurant for our personal use.we were allowed to decorate our area and used the front of the restaurant as a recieving line for my father to greet his guests.the service and food was top of the line.we had no complaints and we were a group of mixed ages.our party size was large.we will be back.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

After eating a good portion of the menu i...

After eating a good portion of the menu i realized that i didnt have the stomache to finish the rest because of the slow service or maybe the rat i seen running out the back totally ruined the experience.

Atmosphere: 3/5
Food: 4/5
Service: 2/5
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Restaurantica12
By

Maybe my expectations were too high, but Franco's...

Maybe my expectations were too high, but Franco's isn't the restaurant to go to if you're looking for good Italian food. I ordered pasta primavera, which the menu described as "Fresh Garden Vegetables in a White Sauce." The vegetables were borderline mush - very overcooked - and, if they were fresh, I was unable to tell because the flavor had been boiled out. The white sauce was interesting. There is supposed to be Parmesan in the dish. If there was any cheese, there was either very little of it or it was a very low quality because I didn't taste any. The sauce seemed to consist of cream and butter and no seasoning. Overall, very little flavour. At least the pasta wasn't overcooked.

Atmosphere: 2/5
Food: 2/5
Service: 3/5
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Restaurantica12
By

The food has always been good here, and the...

The food has always been good here, and the atmosphere is nice. Our server Mitch was polite, but somewhat distant/haughty. We'd definitely go back. :-)

Atmosphere: 3/5
Food: 4/5
Service: 2/5
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Restaurantica12
By

We ate off of the dinner buffet which is...

We ate off of the dinner buffet which is excellent, as it has been for years. The servers treat you like family, and the atmosphere is clean, romantic, and stunning. An altogether excellent place to dine!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

first of all home made mozz stix, the best i have...

first of all home made mozz stix, the best i have ever hade by far, huge plate of spag cabonara which was fantastic, and the best veal parm in the city(girl friend had the pasta)great servers and you cannot come close to the price

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

I don't care even if their ingredients and foods...

I don't care even if their ingredients and foods are pre-made or if they are from scratch. no matter how they prepare it, its good at the end, and portions are huge, i can never finish my meal. spaghetti and meatballs all the wayyyyyy.......

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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