Alternatives
4/5
Open until 4:00 pm
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Details & Description
Our mission is to provide a complete turnkey solution for all your Hearth needs; from inserts and fireplaces to chimneys and sweeping. Whether you are looking for a pure heating source or a stylish fireplace you are sure to find it here.

Our focus has always been to satisfy homeowners’ needs by helping them to purchase the products that are right for them. This means we inform our customers on guidelines for EPA approved, efficient, and safe appliances that are wood burning, gas or pellet fuelled. The results include satisfied customers who are reducing their overall heating bills, who are making environmentally-conscious decisions to fuel their homes, and who are ensuring a source of heating in the event of a power outage. more... See more text

Products and Services

  • Wood Fireplace,
  • Gas Fireplace,
  • Electric Fireplace,
  • BBQ Gas,
  • Fire Pit,
  • Inspections,

Brands Carried

  • Napoleon,
  • Regency,
  • Travis,
  • Fireplace Xtrordinaire,
  • Hearthstone,
  • Dimplex,
    • Amantii,
    • Vermont Castings,
    • Enviro,
    • Saber,
    • Big Green Egg,
  • more...
  • less...

Specialties

  • Fireplaces Wood And Gas,
  • Fireplaces Electric,
  • BBQ Gas,
  • BBQ Charcoal,
  • Big Green Egg,
  • Outdoor Living,

Languages Spoken

  • French,
  • English,
Location
16875 Hymus Boulevard, Kirkland, QC H9H 3L4
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Methods of Payment:

Ratings & Reviews - Alternatives

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    KarenC625
    By

    I had a problem w...

    I had a problem with my tempest torch gas heater and called Alternaives. They sent out Mathieu who was able to the problem at a reasonable price.

    Are you the owner? Reply or Contact YP
    noironne30
    By

    Produits de grande qualité!

    Un EXCELLENT service personnalisé, une grande attention au détail C'est exactement ce que vous avez besoin maintenant, car il ya tellement d'informations techniques qui est nécessaire de savoir. Le personnel est très compétent et expérimenté, et 100% prêt à vous aider.

    Are you the owner? Reply or Contact YP
    caro1966
    By

    Great Service !!!...

    Great Service !!! Thx to the boys for a great job done. Can't forget Theresa and her amazing attention to customer service !! From A to Z they did everything and professionally. Propane Direct their other business filled up our tank and quickly too. Over 20 yrs in the West Island and it's easy to see why. I will definitely refer them to my friends.

    Are you the owner? Reply or Contact YP
    jsw2280019
    By

    No service....

    I visited the show room on a weekend and after talking to the worker left my name and number to receive a follow up call on the Monday to order my parts and schedule a service call. No call ever came, so after a few days I called them and had to leave a voice mail. So again left my name and number, requesting to order the parts and have a service call to my home. No call back ever came. So I can only recommend you do your best to find another supplier, I guess they are doing so well they do not need any more customers.

    Are you the owner? Reply or Contact YP

    Business Reply February 10, 2014

    We appreciate your comments and have looked into our phone logging. No doubt a return call should have been placed and we apologize for the inconvenience. We have been in the community for over 20 years and pride ourselves on excellent customer service. We failed here and have made the appropriate corrective measures. Thank you

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    Appears in one Smart List

    Editor’s Pick
    Master the grill: Montreal barbecue retailers

    Master the grill: Montreal barbecue retailers

    Located in Kirkland, Alternatives Solutions provides fireplace and stove installation to Montreal’s West Islanders. They also offer an array of barbecues and grills by Vermont Casting and Big Green Egg. While you’re there, be sure to check out their outdoor fireplaces and patio heaters – critical items for extending the barbecue season!

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