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This is how every business should be run. Right from the get-go everything was done right. However the best part had more to do with how well things were looked after once one of our two carpets had to go back due to an unfortunate error. This is typically when you get to see the true colors of a business. in our case it can be summed up by two words: No Problems! The owner simply said he would take care of it, and he did. Extremely impressive. We are heading back for carpet #3.
From start to finish it is a pleasure to work with Irwin at Tapis Decor Chantilly. The service is prompt and intelligent in terms of finding solutions, and I feel truly cared for. Thank you to Iriwn and the team!
It was a pleasure to deal with Irwin. Excellent service, selection of merchandise.
Decor Chantilly offers a beautiful and wide variety of quality products. I recently purchased a carpet for my home and we are so pleased. The customer service, installation crew and follow up after installation far exceeds basic customer expectation. Irwin is honest patient and personable with his clients. Highly recommended!
Great service and good quality!
We are absolutely thrilled with our custom stair runner from Chantilly! Irwin was amazing to work with- quick response time and answers all your questions. There were tons of great options to choose from and Richard in the showroom was very helpful in guiding us through materials that would work well for our needs. The installation went very well and we could not be happier with the end result!
We were very satisfied with the courteous and professional service that we received from Irwin and his team at Decor Chantilly for the installation of our basement carpet Madeleine
Highly recommend Décor Chantilly, great selection, knowledgeable, helpful and creative staff. Impeccable service and very competitive prices.
It was a pleasure working with Irwin and his team for our flooring installation. They took the time to explain their products and services and answered our questions quickly. The installers attention to details were also appreciated. I highly recommend Irwin and his team!
Very professional, excellent quality products, first class installation Very satisfied client
We had three sets of blinds made and installed, one with electric motor. Irwin Taiger was responsive and informative from the initial bidding process through to final installation and follow up. We had consultation, design, installation, final fitting and tuning of the electric blinds. In each step Decor Chantilly exceeded expectations. Our blinds are perfect. We highly recommend this company and would use them again.
Super bon service, Prix honnête!
Outstanding customer care and service. Irwin and his team approached the job with utmost care and respect. For our very first runner we deliberated between multiple companies and we were extremely satisfied with the quality of runner and the work provided to us by Chantilly.
We just had wall to wall carpet installed by Tapis Décor Chantilly and are extremely happy with the experience. The sales approach at the store was no pressure, Irwin (the owner) came and did the measurements himself, the quotation was clear and had no hidden costs, the installers were professional and clean. Like I said, we are very happy.
We recently had our hallway runner and stairs done by Chantilly Decor and were extremely happy with the quality and the service we received! Now we just had our bay window blinds done by them. Again service and install were amazing. Great pricing and highly recommend them! Thanks Irwin for everything! We absolutely love them!
Our entire experience with Tapis Décor Chantilly was overwhelmingly positive! Irwin, the owner, and his assistant Heidi were always professional, honest and organized. I know we got the best price for all of the rugs and blinds that we ordered. Everything came in on time and we delivered quickly. All of the installers were professional and skillful. They were polite and tidy too! I would definitely use Tapis Décor Chantilly again and I would highly recommend them to anyone.
Excellent service, haut professionnalisme, très aimables et très compétents!! Merci!
I bought all my blinds and carpets from Tapis Decor Chantilly. Their service was amazing, and their prices were even better. Irwin was a huge help, and I would recommend them to anyone looking to renovate or decorate their home or office.
We bought basement carpet as well as blinds for our whole house. Very happy with the personalized service and great pricing we received. Jocelyne helped us with color selection and design. Installers were professional and arrived on schedule and didn't leave until the place was spotless and we were completely satisfied. We are very pleased with the outcome and highly recommend irwin and the team for all your decorating needs
Irwin strives to please his customers from the get go! He received my luxury vinyl flooring within 3 days and had it installed at my convenience. The installer was top notch, courteous and eager to get my complete approval. While he was working Irwin called three times to see if I was happy. Their customer service is outstanding. I highly recommend Decor Chantilly. Sometimes it's better to deal with a smaller company where the primary focus is pleasing the customer. I certainly am!
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