The receptionist was not rude BUT SUPER RUD. And secondly they are using COVID19 as the opportunity to make money out of patients like anything. On one side doctors are not seeing any patients in person secondly hospital only except cash (I think to play with taxes). my Doctor on phone without seeing me in person gave me medicines for my back ingury and when i approached him again on my follow up appointment as my back pain was still there, receptionist refused me to see doctor in person.