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Ratings & Reviews - Hôpital Vétérinaire Victoria

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  • Service: 3/5
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Amanda C

I love this place...

I love this place, all the vets and the receptionists are so kind. They all seem to generally care about each animal, they have given me tips for taking care of my kitty and have given her treats and are so gentle when treating her. She's very nervous at the vet so this puts us both as ease. I've found them very upfront about all costs, risks, benefits etc of procedures. They call to give me updates about my cat as well. I couldn't be happier with my experience here!

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David B

Not informed professional

My dog recently passed away. I took him to this vet for treatment and consultations for a month. I dealt with 3 vets, 2 of them doctors. 1 month of treatments, IV, tests, medicines, foods. I showed them the food and treats he ate and asked excessively about diet. I spent 4200$ on treatment for him over that month. The FDA website has been issuing warning regularly to VETs and consumers for over 5 years now about the exact brand of treats that this vet recommended I feed my dog. I asked the vet if they were aware that jerky treats have been linked to this type of issue (all the exact symptoms without exception) and they both said NO they never heard of that. I dont know if the treats were the cause or not but the case is simple. They didnt even know it was a possibility, therefore the treatments i put my dog through during his last month on Earth was not based on any current information. Which means they did not do their due diligence, and they do not stay up to date with at least the FDA website. And on top of that, 2 of them literally recommended I give him the treats when I showed them the bag. Which is the exact brand in the warnings on the FDA website. Its my fault for buying the treats. My choice to choose that vet. My choice of dog treats, my choice to trust this vet. Would I recommend them? Never in a million years. They should be educating us, not us educating them at the expense of a beautiful animals life. Nice people but they totally missed this by a mile and I feel it was a bad consultation (several) mis treatment, mis diagnosis, and they wont refund any money at all.

Service: 1/5
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Un service hors-pair

Dre Riendeau a su me rassurer et traiter mon chiot qui vomissait depuis quelques jours. Tout le personnelle s'est bien occuppé de Molly et elle est maintenant en pleine forme. Gros merci à toute l'équipe. Molly a trouvé son docteur et son hôpital.

Service: 5/5
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