Ratings & Reviews - Santos

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    katieacw636260619210824000
    By

    Went on a Friday. They did the thing where they​ fabricate a line to make it seem busier than it is. DJ was terrible and didn't know how to mix. He would scratch records for no reason and did not smoothly integrate his tracks. Overall not a good experience and I wouldn't go back.

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    gabriellacristiano273769
    By

    J'ai fait une réservation par leur site web environ 2 semaines avant l'événement que j'ai organisé pour fêter ma petite soeur. J'ai bien inscrit sur cette réservation que c'était pour un 18e anniversaire, nous avons même appelé à cet endroit pour confirmer que nous serions plus de personnes que sur la réservation originale et tout était beau. À notre arrivée, nous avons eu un accueil vraiment horrible, en plus de nous refuser l'entrée, les hommes à la porte étaient arrogants. À éviter !

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    David L
    By

    The place was gre...

    The place was great, the tapas were excellent, we also like how the place goes into night club mode after supper, but we hated the waitress. She was horrendous; she was confusing bills and getting frustrated... at us! Ain't planning to go there again just because of her.

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    Will N
    By

    Happy hour specials and more!

    Great ambiance and decor! They also have a huge banquette area which can fit a large party of people. Show up early for their 2 for 1 happy hour specials on weekdays as the bartender makes some amazing drinks!

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    May 23, 2017

    The atmosphere, the food and the drinks were all amazing! So tastey! However, the service was awful: started with a rude server at the bar who snapped at us when tried to order at the bar while waiting for our table, followed by a long wait between our drinks when seated. Had to asked twice per round for our drinks (it was a busy night, we understood, but it was longer than expected) Food was great and came out quickly but we were then handed our receipt when we had just finished eating. Wished they'd rushed to get us our drinks instead of the receipt. I understand it was a Saturday night, but we had booked a table and arrived on time and just wanted to have food and a few drinks without the pushy and quiet condescending server making the night a little less enjoyable!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 1/5

    May 12, 2017

    Booked a table for 4 on a Sunday for 6pm. Got a confirmation that reservation was accepted. Went to restaurant, it was closed until 8pm. Had to find another restaurant to eat. Not very impressive when they take and confirm reservations for a time when they're not even open. Didn't even get a call at all either to apologize for the mess. Again, not very impressed.

    Ambiance: 1/5

    Cuisine: 1/5

    Service: 1/5

    April 26, 2017

    Amazing all around !! :)

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    March 30, 2017

    Our waitress, food and atmosphere were amazing!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    March 29, 2017

    From the ambiance to the food to the staff, Santos never disappoints. The friendly staff makes you feel right at home, which definitely confirms the "Welcome Home" neon sign they have hanging up above the bar. That is one of the many reasons why I'm a regular and keep coming back. Keep up the great vibe Santos!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    March 12, 2017

    Loved it! Food was great, music was amazing!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    September 24, 2016

    Very rude! And not flexible to last minute changes

    Ambiance: 1/5

    Cuisine: 1/5

    Service: 1/5

    August 6, 2016

    Service was terrible

    Ambiance: 5/5

    Cuisine: 2/5

    Service: 1/5

    June 25, 2016

    This place should stick to the basics of drinks and a good time. Our food was over priced for the very little that we got. The risotto was overly salty that it was not edible, the charcuterie plate had barely any cold cuts and almost no crostini. The only good plate was the tray of raw oysters. We barely saw our waiter and we were rushed to clear the table for bottle service at 11pm. Won't go back for a meal but drinks.....yes !

    Ambiance: 3/5

    Cuisine: 1/5

    Service: 2/5

    June 19, 2016

    Always love the excellent food, cocktails, great music and vibe and super attentive and professional service at Santos! They know how to treat their guests well.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    May 22, 2016

    We had a reservation for a bachelorette party. The seating was perfect, our server and staff were quick and friendly and the food was delicious!!! The music was great and we had an awesome time! Five stars all the way! Bravo Santos!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    May 15, 2016

    good food , but the menu before was something more.

    Ambiance: 5/5

    Cuisine: 4/5

    Service: 4/5

    May 11, 2016

    We attended ladies night to celebrate a friend's birthday the other night and were left disappointed by the service we received. We felt overlooked by the wait staff and were seated in a back corner. Not only was there no recognition for our friend's birthday, but at one point a member of our group was served a wine glass with a large chunk missing. When we requested the glass be switched for a new one the manager declared it impossible that it was served that way. We received an apology and free drink, but were slightly offended at his disbelief of our statement. The food was quite good, and arrived very quickly. However, delicious food is not hard to come by in Montreal and no one in our group left the restaurant left with the desire to return.

    Ambiance: 4/5

    Cuisine: 4/5

    Service: 1/5

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