Vague & Vogue

2 months back and forth to deal with a defective toilet. 2 months of promises. Finally I made one call and the parts were delivered in 2 weeks. Great parts department but a major fail in the customer service department.

Our new bathroom is beautiful. The staff were very professional, knowledgeable and positive, and the prices for the quality of material were competitive. Deliveries were on time and in excellent condition.

Should have read the reviews before purchasing something from this store. As others have stated, no customer service. Ordered a sink, was promised it would be in the following week. Had to follow up several times a week later, got the run around and was transferred to several people. sink was late so therefore it delayed the measurement of my counter! I would not go back there. they have no accountability.

Poor customer ser...

Poor customer service, ordered replacement cartridges in August for my faucet and my shower got it in January and it was wrong and still arguing about it. Telling me will call you back never calling back. Manager doesn't return calls either. Also bought a shower tower and cartridge does not exist product discontinued. They have told me to buy a new shower instead. Poor service will never go back.

Horrible service ...

Horrible service and horrible experience wouldn't shop there again. Prices and service are better elsewhere.