Ratings & Reviews - Rochdale Crossing Medical Clinic

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  • Service: 1/5
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Dr. Offiah is good but the receptionists leave a lot to be desired. They always forget at least one of the prescriptions and the pharmacists say they are impossible to reach which is true. I usually sit and wait to see a doctor at least one hour

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Lin H

Very poor services.the waiting process is so long , I can not stand it. More than two hours, I am still waiting.

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A truly frustrating experience to book or change an appointment here by phone. You rarely get an answer even during business hours. Most of the time you get an answering machine that says "sorry we can't take your call, goodbye". Once you do you have an appointment I have found the doctors to be cold and un interested.

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Devin L

Phoned to book an...

Phoned to book an appointment 30 minutes before office closed. They put me on hold for 20 minutes. My husband called them back on his cell phone and they were closed!

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Matt H

Poor service, boo...

Poor service, book an appointment, still wait 1.5-2 hours. Only use as last resort.

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Difficult to make appointments

The Dr's are knowledgable, caring and empathetic. The structure of the office with its computer scheduling appointment system is not user friendly for patients, nor is the phone answering system. Messages left on answering machine by patients or pharmacy are not returned in a timely fashion. Cindy Mott

Service: 1/5
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