Ratings & Reviews - UPS Customer Centres

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    dani4432
    By

    Horrible service. Instead of delivering my parcel to their downtown location, which is three blocks from where I live, they expect me to pick it up at their main depot on the other end of town. No thanks UPS I have better things to do with my time.

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    michaelzyh
    By

    I stayed at home to wait for a package. I'm 100% sure that no one has come, but the status of the item has changed to "The receiver was not available at the time of the final delivery attempt. / We're attempting to contact the receiver to request additional information." No one contacted me until the end of the day. I called them, and they said simply pick up by myself. I have to go across the town to get the package. BTW, they open the door at 4pm.

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    Yuliya K
    By

    I just wanted a cake to be delivered to my work. Within the city ! How hard is that ??? They basically talked me out of it. And said " yes if you are not scared that I will get damaged we can deliver it for you. Call us back. Bye " . and simply hang up.

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    Edmond L
    By

    This is by far the worst company to deal with I sat at home three days not going to work to wait for my package , three times they came and left slips that they were there not once did they ring the door bell and I was home all day all three days, then after they said I could just go ups and pick up my package well I called they were like "yup we're open package is here come anytime" I went across town to find out the store is open 4-8 pm the lady on the phone I guess to forget to mention that.

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    Brooke F
    By

    Worst company to deal with. Countless times I waste my day staying home to make sure I can sign for packages. They claim they attempt to deliver but no answer(when there was absolutely no attempt) or that the address is somehow incorrect. I say they're too lazy to deliver and rather make you drive to the city to pick up in store to waste more of my time. I don't give them my phone number for no reason. They should be calling if they have any sort of issue because I've been home every time.

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    Gary B
    By

    If you live in th...

    If you live in the country side despite having a canada post address fully surveyed lots and addresses ups doesn't attempt to deliver they would rather you pick up the parcel at their main office.

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