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Ratings & Reviews - Mercato West

How would you rate this business?
  • Atmosphere: 5/5
  • Food: 5/5
  • Service: 5/5
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Meenakshi G
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I had the worst experience today. Ordered a dish and did not like it at all, had one bite only. Paid full amount. Poor hospitality. No one followed up with me as I sat with the family and had no dinner. The dish was not well prepared by chef. I did not expect this from a restaurant like this. Seriously when you are with family and experience something like this it's not good. Greatly disappointed !

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December 8, 2018

Very nice dinner! We thought when we had a reservation we would get a table and not be up at the bar for our anniversary dinner, but it was a wonderful experience none the less.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

December 7, 2018

A perfect night and a perfect meal.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 1, 2018

I had booked this restaurant online, using yp dine, for my wife’s birthday. Upon arrival we were sitted at the counter instead of a proper table despite booking this place way ahead of time. Hence, we decided not to stay. But, the manager and staff prepared another table and sat us properly. And I was told that there are small notes on the online booking system that says groups of two will sat at the counter, unless they call restaurant. Which in my opinion negates the purpose of having online reservation system. After that, everything was really good and we enjoyed the pasta, lamb, Caesar salad, wine, and dessert greatly. The service and food are really good in this restaurant and that’s why we go back.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

November 24, 2018

The food was flavorful and perfectly presented. The timing of each dish arriving suited our 'old friends catching up' night out. The staff are well informed and present each dish as if they made it themselves. They are proud of where they work.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 21, 2018

We've come to this location a few times a year. Last night we had one of the best meals we've had there. Well done! Our out-of-town guest/friend even commented on how it was one of the best meals he has had in months from a restaurant. Thank-you!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 11, 2018

Wonderful service! Delicious food!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 11, 2018

We had a reservation for 5 and were seated at a table for 4 with an extra seat on one side. I spoke with the manager and she said this was normal. Other tables of 5 were seated at larger round tables so I guess we were the only ones inconvenienced. This would turn out to be cramped especially as it is a family style dinner. I said they should let people know who make reservations weeks in advance that they are going to be seated in such a manner of which there was no response. For this type of place I expect a lot more and the manager had no recourse - poor management of he situation which has changed my expectations of Mercato in general.

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

November 5, 2018

Mercato knows their food, their wine and their service...all are impeccable. The wine was decantered and every new bottle we got a fresh glass. The quality of food was exceptional and prepared so well. We choose to eat family style with a selection of meats (beef, chicken and sausage) that were tender and juicy. Don't leave without trying the cauliflower....who knew it could have such flavour!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 3, 2018

Great, as always!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 20, 2018

Great night

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

October 19, 2018

Pasta special was amazing. Lucky to have this establishment in Calgary. World class.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 14, 2018

Awesome meal!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 9, 2018

Waiter was great, very knowledgeable Family portions a great option.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

October 8, 2018

Just like eating at home!!!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

October 6, 2018

As always...the food and service were superb. These two things easily offset the higher noise level in the restaurant last night. Again another great evening out!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

September 28, 2018

Excellent as always. Food is always well made and delicious!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 24, 2018

Frank a always makes sure we are well taken care of, the food and service is great.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 23, 2018

Always a pleasure going to Mercato West. The ambience, the food and the staff is amazing!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 21, 2018

Excellent as usual !

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 21, 2018

Excellent as per usual. Always consistent

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 20, 2018

Excellent dining experience as usual.

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

September 20, 2018

great as usual

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

September 18, 2018

Always consistent, love to come here on Sundays, treated well, greeted with a big smile, the staff are professional and friendly. Food as always perfect.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 14, 2018

Fantastic as always!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 10, 2018

Since moving to Airdrie, I have struggled to find a good restaurant. I was blown away when we found Mercato West. The food here is incredible! The Caprese salad is to die for. My husband always gets the daily fish feature which this time was Sea Bass (loved it) and I had the Spaghetti. The only downside was the service. Our waiter didn't crack a smile the entire time (which was disappointing as we observed the other waiter. He made every table smile and laugh. I'm unsure what his name was but he was dark haired and bearded). When it came time to order our main, I had one request. "Can I have my spaghetti cooked a little longer than al dente?" I was quickly met with a "No. Italians are very particular in how they serve their pasta." Honestly, I didn't think it was a huge request. He was the most arrogant waiter we've ever met and it really took away from our anniversary dinner.

Ambiance: 5/5

Cuisine: 5/5

Service: 2/5

September 8, 2018

Truly the best food, service and wine in the city.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 6, 2018

Was great as usual

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 3, 2018

We had a large party of 18 and everyone had a wonderful time. I wish I could give 4.75 stars. Just a couple of things that could have been improved, but given our large party, everything was exceptional. Wish the waiter had taken drink orders after we sat down. You had to flag him down in order to get a drink. But otherwise, the service was great. The steak on one of the mixed meat platter tasted burnt. And I wish the tagliatelle indicated it was spicy on the menu. It was too hot for the grandmas and I would have ordered it without the heat if I had known. But I heard no other complaints and my food was fantastic. It's a rather noisy atmosphere, but most restaurants are like that. We would definitely go again.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 31, 2018

Mercato is one of the most authentic Italian restaurants in Calgary. We have just returned from our annual trip to Italy and Mercato makes the adjustment more tolerable. Great food and great service!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 29, 2018

Superb service, ambience, food, wine and experience from the phone call to make the reservation to the doggy bags of goodies we left with. What a great family-run business.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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Appears in 3 Smart Lists

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