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Ratings & Reviews - Hook Restaurant

How would you rate this business?
  • Atmosphere: 3.5/5
  • Food: 3.5/5
  • Service: 3/5
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Lind8694
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Best service ever! I got so overwhelmed with how they served all the food that we ordered. Everything was just so professionally and properly served. Thanks, guys!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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kabo2673
By

Was there yesterday and the place was empty. Asked for salt and pepper and the waiter said he couldn’t leave it on the table! What’s with that? Not going back. Bad service

Atmosphere: 2/5
Food: 2/5
Service: 1/5
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October 15, 2018

Great ambiance and excellent food!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 9, 2018

We really enjoyed the sea food. Our server was tops. The Sonoma cabernet was good too.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 20, 2018

It was nice until a mouse ran through the restaurant and decided to hide under the table next to ours!!! Let’s say we relentlessly ate our desert and got out of there!!! The staff could not give a rats ass no pun intended! Too bad! We just won’t repeat the experience!

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

September 16, 2018

We chose a number of different items from the menu and liked the food a lot but a bit pricy. We liked the service. The room has little to muffle sound so two big groups of twenty-somethings made it difficult for us old folks who do not yell at dinner to hear one another. Interesting wine list.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

September 14, 2018

Great night! Didn’t disappoint. Shared the lobster guacamole which was incredible and the chicken wings! Loved them! 2 has fish and chips, 1 halibut and 1 salmon. Really incredible dinner. Great job!!

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

September 2, 2018

Had a lovely evening- friendly service and excellent food!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 29, 2018

Wonderful meal!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 25, 2018

What a great night in every way -- food, service, atmosphere! And so thrilled to see Sephora running the room! We'll be back.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 18, 2018

The food at The Hook was beautifully presented and cooked to perfection. We enjoyed our dinner on the patio overlooking the bay as the sun set. Never felt rushed to leave by the super pleasant service.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 12, 2018

Beautiful view and great meal.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 13, 2018

Avocado toast was best we've had. Really yummy. Blueberry pancakes were good and salmon and eggs we're good, too.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 10, 2018

Great food and service!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 5, 2018

Everything was excellent! I love Hook!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 2, 2018

Terrible service. Very sloppy salad, the leaves were massive and toppings minimal and smoked salmon was too fishy....almost as if it had gone off or wasn't fresh. Over priced for the service and food quality. Would not recommend or go back.

Ambiance: 3/5

Cuisine: 1/5

Service: 1/5

July 30, 2018

Very attentive server, food was a little slow coming out of the kitchen. It was a very busy night, so it’s understandable. Will be back, 3 course dinner was very tasty.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 30, 2018

Great evening watching the fireworks

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

July 24, 2018

Nice view and good food.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

July 21, 2018

Great experience on the patio! Food was amazing, looking forward to our next visit

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 21, 2018

Hook is consistently amazing!!! Do not hesitate to dine here...

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 20, 2018

Great location, friendly staff!

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

July 16, 2018

Absolutely delicious! Fabulous fish and chips, the tuna was also amazing. Great view and spectacular service. Such attention to detail. The space is large and open so you don't feel like your neighbours are sharing your convo which is nice. Took home a bottle of their really awesome house made hot sauce.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 15, 2018

A great meal, wonderful ambiance and our server was attentive and personable. I'd definitely recommend Hook to anyone looking for good food with an amazing view in the West End. 5 Stars!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 13, 2018

As always, great food and a very friendly server (Rebecca) The food is of a constant great quality..We'll be back..! Great Oysters (Buck a chuck...well, Buck and a half..but thats a minor detail..) Good fish Tacos and great Fish and chips!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 13, 2018

Really pretty decor and design and good menu, The food was amazing however we did have to Wait an hour to get it. Seems like they weren’t expecting to be that busy on a Thursday next to boathouse and Cactus club.

Ambiance: 5/5

Cuisine: 5/5

Service: 3/5

July 9, 2018

Food was great. We had the lobster guacamole, wings, fried oysters, raw oysters, lamb, mussels and clams, fish and chips. All tip notch. Server was attentive and had great suggestions. You cant beat the view and the cocktails on tap!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 9, 2018

Great job!! Would be nice to see sushi back on the menu

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 6, 2018

Great wait staff. Fantastic view. Had the fish tacos and side salad-great Thursday night special.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

July 6, 2018

We had a reservation for 8PM, but arrived early and were seated right away. Our server greeted us soon after we sat down and brought drinks and took our order for an appetizer and dinner. We finished our first drink and waited for a while before our server apologized and said that our appetizer would arrive soon. We had another drink and watched as a table that was sat a few minutes later than us had three different appetizers brought to their table. (Our appetizer was the lobster guacamole and chips). After an hour our drinks were empty again and our appetizer had still not arrived. Someone other than our server brought out my husband's clam chowder, and asked if we needed anything else. We asked to speak to the manager and he said that he would pay for the dip. The dip was OK, nothing spectacular. We ordered salmon for the entree. The salmon with beets and potatoes was good when it arrived.

Ambiance: 4/5

Cuisine: 3/5

Service: 2/5

July 4, 2018

Good location. Good food and good service!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 1, 2018

Overall good experience. The only difference that caught my eyes was when it comes to the tipping part, the lowest tips started at 22% and up, there's an option for others, but common this restaurant was not a fine dining.

Ambiance: 5/5

Cuisine: 4/5

Service: 4/5

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