Add a photo

Ratings & Reviews - Hook Restaurant

How would you rate this business?
  • Atmosphere: 2/5
  • Food: 2/5
  • Service: 1/5
Language:
kabo2673
By

Was there yesterday and the place was empty. Asked for salt and pepper and the waiter said he couldn’t leave it on the table! What’s with that? Not going back. Bad service

Atmosphere: 2/5
Food: 2/5
Service: 1/5
Are you the owner? Reply or Contact YP
June 18, 2018

The last two times I’ve fined for brunch on a Sunday the service is SO slow. Never any coffee or water refills and it too forever for a server to take an order once we were seated. The food and atmosphere are amazing but the service is terrible.

Ambiance: 5/5

Cuisine: 5/5

Service: 1/5

June 13, 2018

Thank you, Melanie! Wonderful atmosphere and service! We will be back in the future! Linda and John

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

June 8, 2018

great view, good service (was busy, so the waitress was understandably distracted), great food.

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

June 3, 2018

Service good in general, but when additional things were requested. Such as more tartar sauce -- way too long to wait. We gave up in the end on getting it despite repeated requests

Ambiance: 5/5

Cuisine: 4/5

Service: 4/5

June 4, 2018

Had an great evening my gfs came from maple ridge they totally were impressed I have always enjoyed hook

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 31, 2018

Ive been many times to Hook. Love it ! I have never been disappointed with the food , service , etc.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 27, 2018

A bit loud not overly unpleasant just little, a few plant or hanging sound baffles And some system of shades for the sun Other than these 2 small issues a great place and we will be back

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

May 27, 2018

We had a delicious dinner. When trying to decide about an appie, our great server lady suggested the guacamole with lobster (mmmmmm!. Fpr our entrees we ordered halibut and scallops, and again our server offered a great siggestion of sharing them. Perfect. Very nicely cooked, all of it. Except for the noise, which is impossible to avoid in a busy and popular restaurant from late afternoon onward, a very pleasant experience. We'll be back!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

May 21, 2018

Excellent food and service , we will for sure be coming back.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 16, 2018

Great location, decor is simple and has a cozy feel, food was incredible, reasonably priced. The staff seemed a bit stressed but they were very busy . I would rate my overall experience a 4 out 5

Ambiance: 4/5

Cuisine: 5/5

Service: 3/5

May 13, 2018

The seafood at Hook is amazing. Service was excellent (even though they were busy) and the view and sunset were perfect.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 14, 2018

The lobster guacamole used to have pieces of lobster in it - not any more?

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

May 14, 2018

Perfect Mother's Day brunch!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 10, 2018

A wonderful evening... Andy's service was incredible!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 4, 2018

W

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

April 30, 2018

Everything lived up to expectations! And then some! Great service, great food (sustainable to boot!) at a very reasonable price point. Not sure why anyone would go to a chain restaurant when you can get so much more at Hook. Love supporting independent restauranteurs that have a community mandate (OceanWise seafood and going plastic straw-less). We look forward to returning and encouraging our friends to visit.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 25, 2018

Food and drinks were absolutely delicious! It was a busier night and maybe the restaurant was a little understaffed so drinks took a little while, but they were definitely worth the wait. Server was friendly and kind, though obviously busy. Would definitely come back again! View from the patio is lovely.

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

April 22, 2018

Service was friendly & accommodating but since it was a busy Saturday night, a bit slow. Good & tasty food, but not value-conscious. Overpriced wrt seafood in lobster guac & the lobster tail add-on

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

April 19, 2018

Will definitely be back had a wonderful relaxing time catching up with anole friend!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 16, 2018

Excellent food, great service and exceptional staff.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 14, 2018

First time at Hook. Fantastic food, atmosphere and location.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 13, 2018

Food was excellent as always, service was a bit too relaxed for my liking. We had to ask for water few times, the food timing was a bit scattered, drinks took a while.

Ambiance: 5/5

Cuisine: 5/5

Service: 3/5

March 23, 2018

Love this place. Been many times

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 20, 2018

Two of us had the Fish Stew. We both LOVED it, but it wasn't enough. For the price ($29), a person should not come away feeling not full. Even a bun would have done the trick. In fairness, the proprietor gave us a piece of chocolate cake to make up the difference, but it's not what I would have chosen to fill the gap. A piece of garlic toast or a sourdough bun would have worked well.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

March 18, 2018

Awesome experience, awesome food... we need to support our locals who are producing amazing food!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 18, 2018

Our server was excellent. Food for the most part was very good too.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

March 18, 2018

Service was excellent.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

March 8, 2018

Right from the minute we walked in (and managed to open the front door without help!) the service was excellent -- fun and a bit sassy but no obsequiousness. The food was delicious and the prices were on point. Thanks for the chocolate birthday cake!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 6, 2018

Very good dishes of mussels and clams, then the cod. Each simply prepared, so not overly chef'd, but very tasty. Service was good. Bar was near, perhaps a bit noisy but not an issue.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

March 4, 2018

Waiter was excellent! Food was good for a tourist area.

Ambiance: 4/5

Cuisine: 3/5

Service: 5/5

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Contact this business
Close menu
Subscribe to YP Newsletter