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Ratings & Reviews - Hook Restaurant

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  • Atmosphere: 2/5
  • Food: 2/5
  • Service: 1/5
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kabo2673
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Was there yesterday and the place was empty. Asked for salt and pepper and the waiter said he couldn’t leave it on the table! What’s with that? Not going back. Bad service

Atmosphere: 2/5
Food: 2/5
Service: 1/5
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January 18, 2018

Fantastic as always!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 14, 2018

Food was fairly tasty,but for the price, portions were very small. Best part of dinner was creme brûlée.

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

January 14, 2018

An enjoyable evening: The food is good The Lobster Guacamole was really terrific, the scallops special with spaetzle was also good. The food was very nice but I thought a little expensive for what we got. We had a nice bottle of wine recommended by the server and which I was allowed to taste. The service was good and the server was helpful and attentive. I had been to the restaurant before this and enjoyed it then and recommend it even bearing the cost in mind.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

January 14, 2018

Very noisy. Hard the hear. Kitchen was slow but they gave us a free dessert. Friendly staff. The scallops with veal was good but it should read veal with two scallops. Great Caesar salad.

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

January 13, 2018

Service was excellent, food was delicious!!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

January 10, 2018

Great service and food.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 7, 2018

Unique menu items. Our party tried 4 different mains and were impressed with all. Will return.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

January 7, 2018

Great time :) Adam is tha man! Great service

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 7, 2018

This was a great experience. It was our first time. This was a family brunch and the restaurant happily accommodated our large party and we could make a reservation. The food choices were good for the range of ages in our group. The teenage boys loved the burger option and the fish and chips. The food was fresh and well prepared. We will return again as a couple and are excited to sit at the bar and enjoy the action.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

January 6, 2018

We had a fabulous evening at hook. Excellent food. Beautiful service. Comfy atmosphere. I highly recommend it.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 4, 2018

Great all round

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 1, 2018

Really great first experience at Hook. Loved the food and service. They also played awesome music and took great care of us. Will definitely be coming back and will recommend Hook to all our friends!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 31, 2017

Great place , delicious food and the servers were funny and helpful

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

December 31, 2017

Wonderful evening for my Son's birthday. Thank you Karen for a lovely evening. My boys are still talking about the clams and mussels

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

December 29, 2017

Great service. Good food. All around fine experience.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 25, 2017

First time at Hook. Drinks were fabulous! Service was excellent and food was very tasty. The only downfall is that the portions are small.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 23, 2017

Let's start with the most important positives of this dining establishment. Absolutely one of the best restaurants I've eaten in anywhere on the past five years for food quality and presentation. Prices are very reasonable. Now the negatives. Extremely Loud. During our entire dinner when the restaurant was full we literally had to yell across the table at one another and in fact in some instances could not hear one another. It's a shame that management hasn't done something with the ceilings to reduce the noise level and it would be so simple. Sadly as friendly as the staff were the service was completely unfocused. Having worked in the food and beverage industry for 15 plus years I know great service Personnel when I see them. There's far too casual an attitude amongst serving personnel to make this a top-notch establishment. To really simple issues to correct and certainly no reason whatsoever to avoid experiencing this off the charts superb food restaurant. Hopefully management will focus more on training and expecting more from their service personnel and they'll do something about the noise transfer. We all said the food was exceptional and for that reason alone we would return with hopes of better service.

Ambiance: 4/5

Cuisine: 5/5

Service: 2/5

December 22, 2017

The food is very good and reasonably priced. Service if fine. The restaurant has a gorgeous view of English Bay. Surprised to find the place nearly empty.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 17, 2017

We have been to Hook many times; always top notch food and service. And for last night a special thanks to Cheryl and our waiter Adam!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 16, 2017

The service was very slow. The waiter kept talking to the customers way too long and ignored his other tables. Food didn't come out at the same time. The food itself was delicious but marred by poor service.

Ambiance: 4/5

Cuisine: 5/5

Service: 2/5

December 16, 2017

Had a very good server from France. Very attentive.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

December 16, 2017

Friendly service, good food and a pleasant atmosphere - quiet enough for conversation!

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 11, 2017

We had our staff Christmas party with 22 guests and the experience was great. Awesome food and service. We will return!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 9, 2017

Dining room very noisy and we couldn't hear each other easily and less than half the tables full because we ate early. Ceiling needs bafflers. The lounge area much quieter and we will choose that room for dinner next time. Service was attentive.

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

December 7, 2017

Really good service, I forget our servers name but he was french and lovely. Food was delish, lobster guac is amazing! Awesome location, in the summer I think this place will be crazy busy. Would definitely go back!

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

November 28, 2017

Reserved a table for 4, and was seated at a table set for 6. The fish tacos were not very good, (lukewarm and not a lot of fish),and we had to wait a very long time for dessert which was ok, but not great. They really need to up their game if they want to remain on the food scene here in Vancouver.

Ambiance: 3/5

Cuisine: 2/5

Service: 5/5

November 26, 2017

Left after appetisers as we could not find a decent fish entrees in what is supposedly a fish restaurant.

Ambiance: 1/5

Cuisine: 1/5

Service: 2/5

November 24, 2017

Consistent in quality and friendly staff. Been there approximately 8 times now and it stays great!. Delicious food, great staff! Will be back for the oysters!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 21, 2017

Love all the seafood varieties and the different cooking methods. Love the house made sauces for the fresh oysters. The lobster guac with chips was my favorite dish. I will definitely come back to encore the dish. The crab dip was also a unique dish. We ordered too many dishes, so didn't enjoy the crab dip at its best. The feature braised lamb fettuccine was delicious, the lamb was flavorful. Love the idea of adding bone marrow to the mussels & clams dish. The bone marrow with the bread added tons of rich flavor to the broth when we dipped the bread in it. Overall, our party was very satisfied with all the dishes we ordered, and we will definitely come back again to try other dishes and introduce this restaurant to friends. Keep up the good work, team!

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

November 20, 2017

Great Place. We had a wonderful meal - at a very reasonable price. The service was fantastic. The view was fabulous and the food was great and just the right serving size! We will definitely be back.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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