Turtle Jack's

1/5
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Details & Description

Restaurant type

  • Steakhouse,
  • Lounge,

Cuisine type

  • American Cuisine,
  • Canadian Cuisine,

Dishes

  • Gluten-free,
  • Vegetarian,

Features

  • Restaurant With Party Services,
  • Take-out,
  • Restaurant With Delivery Services,
  • Restaurant With Wifi Internet,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
20 Cottrelle Blvd, Brampton, ON L6S 0E1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Turtle Jack's

How would you rate this business?
  • Atmosphere:
  • Food:
  • Service:
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a1ma6897
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-Service was slow -Server didnt ask what wine we wanted butserved us the most expensive wine once I reviewed the bill, was not the house wine. -Charged me for a caesar I never got...they adjusted it after. -Hardly any chicken at all in the Taco Chicken Guacamale,as a Masterchef competitor myself I would take this off the menu. - When we returned from the bathroom the server tray was on our table with other peoples empty drinks which sat there for 10 min in our face, disgusting. $140 later for 2

Atmosphere: 2/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
August 24, 2019

For such a large crowd of people, the service was excellent!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 19, 2019

VERY GOOD SERVICE - fresh food. AC a little too cold tho.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 10, 2019

Lisa was our server and she was great. There were 10 of us and we were all very pleased

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

June 26, 2019

I was organizing for a group of 14 teachers on a tight timeline for lunch and so ordered the food in advance. All orders were done correctly and the staff immediately learned to identify us all by name for the purpose of drinks, food and bills. The food was ready exactly when we had asked and we ended up with lots of time to visit after eating. Thank you so much for a great experience. Looking forward to next time!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 6, 2019

It was a good night.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 2, 2019

A little dark.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

April 28, 2019

Wonderful food and service. We were celebrating three birthdays, and they put candles in the cake and brought it our for us to have for our desert. Terrific Experience Overall.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 21, 2019

The service was not at all up to mark. The food was delayed. The kids meals were served with no carrot sticks or cucumbers. Apple slices were also brought when asked and were rotten. On exit kids were not given any toys. They might not be expensive but mean a value to kids. Bad experience overall.

Ambiance: 4/5

Cuisine: 3/5

Service: 1/5

March 7, 2019

Awesome

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 17, 2019

Best server!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 27, 2019

Everyone (party of 9) really enjoyed their meals. Really nicely plated and tasted great! No complaints!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 17, 2018

Well organized for a large party with no set menu. Staff was friendly and service was excellent. Would recommend TJ anytime. Steve

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

December 16, 2018

Good family dinner. Quesadillas with rice and all the usual toppings were fresh, clean and tasty enough. Calamari were above average but not yet "amazing!". Service is very friendly. Overall a very nice family dinner experience. On our list for "where to go for dinner".

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 13, 2018

Our server Amanda was fantastic! We were a large group and she handled everything perfectly. The food was fantastic!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 4, 2018

Very appreciative of the fact that we were accommodated last minute (Called to reserve on Friday night), but I was made to feel when reserving that they were extremely busy and it'd be a tight fit if they were able to take us... Well there was really no other guests dining when we arrived, so that was a bit unnecessary. In addition to this, it took way too long for food to come out. We were essentially on our 2nd and 3rd round of drinks before one of us inquired about the food. Shortly after she did, food came out. Wasn't really worth the wait for most of us, and our hostess/server was clearly condescending and over it after we talked about the food coming so late, which is uncalled for. The food was taking a long time, it's your job to deal with it, becoming patronizing after this is unnecessary. And then offering free pita bread for the wait? Really should have just apologized and left it at that. The "free pita bread" was insulting, especially since none of the 3 who ordered that appetizer made the initial complaint. Calamari didn't sit well, 2 of us had serious diarrhea the next day, another a quite upset stomach. 3 people who had the pita dip weren't feeling well the same night. Just not good. Thank you, but we were expecting the experience we had 2 years ago, and definitely didn't get that.

Ambiance: 4/5

Cuisine: 1/5

Service: 3/5

November 9, 2018

Everyone enjoyed food. Service a bit slow in an uncrowded restaurant. Prices competitive.

Ambiance: 4/5

Cuisine: 4/5

Service: 3/5

October 28, 2018

Loved the food & service was great! Our server was super friendly and cool! Would definitely revisit

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 27, 2018

Food was very tasteless and one meal tasted spoiled. There was also a fly in the food and flying around the table. Worst experience at a restuarant. The food wasnt worth the price.

Ambiance: 3/5

Cuisine: 1/5

Service: 3/5

September 17, 2018

long wait to order and to get foodand drinks - seem like they were understaffed Waitress was very good. We sat on the patio - Need more umbrellas'!!. Door to patio was very heavy & hard to open. Waitress were struggling to open and they were carrying drinks!. Was our first time at Turtule jack I enjoyed my food and the others in my party did too.

Ambiance: 4/5

Cuisine: 4/5

Service: 3/5

June 17, 2018

I sat in the Bar area. The bartender was very friendly and quick to take our order. He brought extra sauce for our wings without asking. Much appreciated! Refills were offered promptly. A great place to eat! The gluten free bun for by burger was great!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 31, 2018

Would come again.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

May 26, 2018

Friendly staff , nice atmosphere, good food. Slow kitchen. Didn’t seem to be any manager around checking on anything

Ambiance: 3/5

Cuisine: 4/5

Service: 2/5

March 31, 2018

Was a very lovely experience and our waiter was a pleasure. :)

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 28, 2018

Waiteress was slow, didnt ask what wine we wanted, charged for the most expensive wine, she also charged me extra for the caesar I never got. Had the Taco chicken gucamale meal. hardly any chicken in it . tasted bland! Waitress left serving tray on my table when I went to the bathroom full of other peoples dirty glasses....disgusing.

Ambiance: 3/5

Cuisine: 1/5

Service: 1/5

February 22, 2018

Our server was new to Ontario and it was a pleasure speaking with her she’s very very good

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 15, 2018

The service was too slow

Ambiance: 4/5

Cuisine: 4/5

Service: 1/5

February 12, 2018

Great customer service. Food was fantastic. This location was able to accommodate our very large group and provide amazing customer service

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 14, 2017

We had an excellent experience here for our work Christmas Dinner. The food was amazing and our server Lisa was so sweet and accommodating and on top of everyone's requests. We were all very happy!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 29, 2017

Service was good, kept refilling my water. I didn't have to ask once. It was my birthday dinner. The waitress brought me a birthday treat and compared to other places it was really good and pretty big. I got the pulled pork sandwich. It was heaven.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 19, 2017

We always enjoy dining at Turtle Jacks. Thank you.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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