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Ratings & Reviews - Napa Grille & Wine Bar

How would you rate this business?
  • Atmosphere: 4.5/5
  • Food: 5/5
  • Service: 5/5
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kay1987
By

Awful service! I ...

Awful service! I went with my sister for dinner this past Saturday and our server, Leslie was awful. First she came to bring us menus and she smelt so smokey it made me gag. Both of our dinners were over cooked. The waitress almost knocked my wine out of my hand when she grabbed our plates. Then she walked off without asking if we wanted a desert menu. Eventually she came back with one and we ordered. The table behind us ordered desert at least 5 mins after us and she brought them their order first. And finally when we paid she handed me the interact machine and walked away. And the machine wasn't taking my card. Such an awful experience for the price we paid. Defiantly won't be back!

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Restaurantica12
By

One Chance to Make a Great Impression!

Mid week... quiet setting but Matt and staff made us feel like VIP'S. Ambience is important and the music was great but could have been louder to give more audial weight to the experience.

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Restaurantica12
By

Awesome food

Fantastic food at good price!! Love this place and go every time for special occasions and just because. The Lobster Agnollati is to die for, huge claws in buttery pillows of ricotta cheese, and only 28 dollars. Best deal ever and delicious. Mussels are fantastic and the cesar salad is the best anywhere.

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Restaurantica12
By

This was a wonderful experience. Jeffery (our waiter) made it extrordinary! We had sangria and appetizers and were not rushed. The food was presented perfectly and every detail was covered. If you have not been to this establishment, get there! You will be delighted!

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Restaurantica12
By

A Definate Try!

Second time being there, once with 20 people at Christmas -loved it, Went again with 2 friends decided to try out the special they had for Surf and Turf, A good value for $29.00. We were served promptly all of our steaks were cooked they way we ordered (Very important to me!) and the server was very attentive and Polite. The sommelier advised us on our wine choices to pair with our meals...Nice Touch! We did intend on having dessert but we were all to full from our meals. Prices are right for the amount of food you get. Very quiet place- you can hear each other talk- you don't have to yell at each other. Decor is enjoyable- Overall- recommend it to anyone!

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Restaurantica12
By

What a wonderful dinner

My husband and I had our dinner on the patio, and really enjoyed the mild summer evening. The service was excellent, and we did not have to wait for a server to take our order, or to check if we needed anything. I had the surf and turf special ($29) which was a steak nicely prepared, tender and moist, and a skewer of shrimp and scallops, and a lobster tail, which was also done to perfection, not at all dry. My husband had the schnitzel ($19) which was two large portions of thin crispy schnitzel that he said was done perfectly. Both meals had vegetables consisting of red peppers, green beans, and asparagus which were tender crisp. My husband finished off his meal with a creme brulee that he said was very good, but the brulee crust was a little thick and hard to break through. We both said how great the meal was and plan to go back again soon.

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johnathon
By

Great Place To Dine

This is easily our favourite restaurant in Southwestern Ontario -- a well-deserved 5-diamond restaurant. The ambiance is second-to-none, the service is truly exceptional, and the food is always sublime. We were married in Cambridge and return every year to relive the experience. This time we also stayed overnight and were just as delighted to dine there for lunch. The menu was lovely. This was our first experience with their new chef and we continue to be delighted with the inventiveness, phenomenal flavour and artistic plating. Portions are perfectly in line with dining rooms of this quality, where one usually partakes of at least four courses. Perfect, as always!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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sherry2
By

A Must Try!!

We took my brother to Ellison's for his birthday and he and his wife are still raving about it two days later. The food was fantastic - best lamb I ever ate in my life and I have had plenty of lamb. We all ordered something different and then tried each others dinner. Everything was great. Dave got a piece of birthday cake which was dessert. Marvelous! Thanks to Drew and Jake for a great evening. We will be back. Looking forward to Surf and Turf next month!

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

we went to NAPA Grille because a client recommended it, and were thoroughly impressed. the food was sumptuous, and beautifully presented, what a delight!! the service was very personable and the staff was very helpful in making our menu selection. will definitely return for our next evening out. loved it! We were also informed of the private Sonoma Room will be looking into that as well for our Mothers 60th Birthday Party! Very reasonable prices!

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Restaurantica12
By

This Is The Place For That Special Night !

amazing food, amazing service, amazing atmosphere amazing overall, would recommend and will visit again. service was fast, you felt like you were being pampered, the waiters are life time waiters and know what they are doing.

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Restaurantica12
By

Great Place For entertaining

This is easily our favourite restaurant in Southwestern Ontario -- a well-deserved 5-diamond restaurant. The ambiance is second-to-none, the service is truly exceptional, and the food is always sublime. We were married in Cambridge and return every year to relive the experience. This time we also stayed overnight and were just as delighted to dine there for lunch. The menu was lovely. This was our first experience with their new chef and we continue to be delighted with the inventiveness, phenomenal flavour and artistic plating. Portions are perfectly in line with dining rooms of this quality, where one usually partakes of at least four courses. Perfect, as always!

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Restaurantica12
By

A Hidden Gem

I was blown away by the caliber of food in this restaurant. I had the pan seared scallops and Waterloo county schnitzel , while my fiancee had mussels and Chicken Supreme. I have not had scallops that good since my trip to Nova Scotia, and they know how to make a good bisque. It was honestly the best meal I've had in years, the flavours were spot on, all of the ingredients tasted so fresh and were perfectly balanced with each other. Although my fiancee ordered the Chicken Supreme, I found myself stealing from her plate quite often. The freshness of the Chicken was undeniable, and red pepper cream sauce was amazing. I can't wait to go back, there were so many items on the menu I wanted to try. We had the opportunity to talk with one of the Executive Chefs, ( Josh) and he was a really nice guy to talk to. It made the whole experience even more fun. We can't wait to go back, and will definately bring our friends and family.

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Restaurantica12
By

My Favourite New Restaurant

I Had never been at the Napa Grille & Wine Den Before , It was recommended by a business associate of mine. So we decided to give it a try? We showed up for Lunch around 12:30, we were pleasantly surprised to see a Patio! We were greeted by our waiter Dwayne who delightfully told us of the Specials of the Day! and was very helpful in helping us choose from the many options they have on their menu. I had the California Cocktail to start and she had the Napa Grille Crab cakes. Both appetizer's were simply delicious! Our main courses shortly followed....I tried the baked lobster mac ( all I can say is it is my new favorite!! suggest anyone to try this dish!) My friend ordered the Atlantic Salmon served with a jalapeno hollandaise sauce she said is was very tender and cooked just right ,she found the hollandaise sauce as a very tasty pairing. We ordered the Mohito which was made with fresh mint, tasted like the ones I had had in Cuba. Overall I give this place a pleasantly 10 stars! I will definatley be making this place my new lunch place to entertain my business clients! Great Food Excellent Service and Very Very Reasonable Prices In my opinion A MUST TRY!

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Restaurantica12
By

**A Must Try **

My husband & I were here Sept. 25 2010. We were celebrating our anniversary. Because we're from out-of-town; we didn't know the restaurant. They recommended by the hotel staff. Despite being given directions. we got lost!! We had reservations & because we were late ; we were afraid we wouldn't get a table. We were delighted to be warmly welcomed.! Everyone was very helpful & friendly. The food was excellent & the price was reasonable.We were given complimentary dessert to celebrate our anniversary. Even though we're from out-of-town; we would definitely go back.

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Restaurantica12
By

WOW!!

we went without reservations, It turn out to be the most enjoyable experience we have ever had at restaurant. Service was outstanding , food was the same. The rack of lamb was done to perfection,and you got at least 7 chops. This is the restaurant that tops all others . We will definately make it our first on our list for favorites. The menu is big enough for all taste,it is amazing how great all are appetizers and main entrees were. We will be back for more!! Check out the wine selection when you there as well!!

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Restaurantica12
By

Very Enjoyable Evening!

We enjoyed the patio during the hot summer nights we have been having! Lovely cold beer and sangria. The wine selection is quite large with many choices to choose from! We were very well attended too and will definately be back! We were also informed that they have a New Summer Menu in effect! The food was excellent and very reasonably priced. One of the few places in downtown Galt that serves up delicious food at affordable prices.

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Restaurantica12
By

Great Evening Out!!

My husband took me to this place for my birthday. We entered and almost immediately we were greeted. When we entered, there was only one other couple in the restaurant but they were finishing up their meal and soon we were left by ourselves. We ordered our drinks which took no time at all. The music was playing quietly and the decor was beautiful. We ordered our appetizers and our main course. My husband had the Napa chicken lettuce wraps, which were simply marvelous! and the portion size was great! I had Cioppino ( steamed shrimp scallops and mussels fish in a tomato sauce very tasty and steamed to perfection! About half an hour later we received our main courses. My husband had a N.Y. Striploin steak cooked medium rare, which was cooked perfectly. I had the Lobster Agnolotti, which was amazing. I had never had it before and I was blown away at how big the portion size was as well as the taste of the meal itself. The meat was cooked perfectly and fell apart in my mouth! . Overall the atmosphere was amazing, the food was exceptional, and the experience itself was great. I would recommend this restaurant to anyone who is looking for that little something extra in a nice quiet evening out.

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Restaurantica12
By

Will Return

Wonderful. Cant say a bad word about it. Food was excellent, staff were charming. Will be returning to eat there for Easter Dinner. Cesar Salad was great. Pasta dish, perfect.

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April 4, 2018

Debbie was the perfect server - communicating with us effectively to honour the pace of our meal as we combined it with business. We appreciated her attention and the spaces she allowed us. The evening was very quiet (on a Tuesday) and it was a great place to meet and chat. The ambiance was warm and inviting on a cold night. We shared a variety of appetizers and the French Onion soup was terrific! Thanks so much! We'll be back.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 1, 2018

Our first time there. EXCELLENT service. Our meals were hot, fresh and quickly served. Our waitress was top notch and checked in regularly even though she had a busy area of the room. We will definitely be back.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 26, 2018

Coming from Toronto, first visit to Napa Grille. Very disappointed in the food, both prime rib (saturated with gravy) and steak tenderloin got cold fast after being placed on the table, the portion for the calamari was very small for the price. Corner table had a cold breeze coming down from the vent therefore did not enjoy the dinner.

Ambiance: 3/5

Cuisine: 2/5

Service: 5/5

March 18, 2018

Had a nice relaxing dinner by the fire with friends! Dinner, service and atmosphere was great!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 3, 2018

Our server was amazing, very friendly, personable,accommodating, warm and very helpful with some very unique food needs. The chef did an amazing job on cooking the food to perfection.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 2, 2018

We enjoyed our time at your restaurant ....it was a special visit for a special friend....we had great seating...we were left on our own to make meal choices...we ate at lesiure....we enjoyed that extra special moment when the chocolate cake with candle presented! We enjoyed our luncheon and time together ..again, thank you for your hospitality!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 24, 2018

Fabulous service and atmosphere! Highly recommended!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 20, 2018

Very nice atmosphere. The service was good but a little slow - they were busy. It was okay as it was our first date. The meal was excellent and the waitress suggested desert and cappacino we were too full for desert but had the caps with a night cap- it was great

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

February 18, 2018

Dim the lights a bit , service was great however it could have been a bit slower. We will be back and will reconmend to others

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

February 15, 2018

A popular choice for dinner before a show. Moderate prices combined with prompt service and good food.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

January 30, 2018

The atmosphere was perfect for a special occasion out to celebrate my Mom's birthday. The service staff was attentive and friendly, despite being the only server on that night. The food was excellent! Very flavorful and good portion sizes.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 21, 2018

We are never disappointed with the food experience at this restaurant!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 15, 2018

Only one server on for the whole place. Service was slower but that’s because he was on his own. Food was great.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

January 11, 2018

Cozy atmosphere and good service accommodated our wishes and I am Celiac enjoy it when we go.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

January 11, 2018

Service was very good. The food choices were good and nicely presented.

Ambiance: 5/5

Cuisine: 4/5

Service: 4/5

January 3, 2018

Our server, Melanie, was great! She was friendly and courteous! She knew the menu and helped some of us make our selections. She didn't hover over us yet was always there to keep our glasses full and the empty plates moving! The meals were delicious! We ordered a number of different items from beef to fowl, schnitzel to burger! Everything was wonderful! And the triple key lime cheesecake - to die for! :-) A well deserved five stars for a perfect evening.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 1, 2018

This was a New Years Eve dinner with a set menu. There was a good variety in the menu provided. We were a group of 9 and everyone thoroughly enjoyed their meal.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

December 30, 2017

I very much enjoyed our dinner. The atmosphere was excellent, good choice of soft music and lighting. Very cozy. Service was great and food was superb for what I thought were good prices. Even with the criticisms below, we had a great experience and will definitely be back soon. Criticisms: Wine is way over priced. Close to 4 x the same bottle in the LCBO. It's normal to see 3x, but 4x is over the top. The fair food prices made up for it but they really should consider lowering the wine prices. The temperature of the space was too warm. I'd guess it was 24c? It was quite warm. Our faces were red. Both of our starter soup were scolding hot. We couldn't eat them for 15 minutes. Way too hot. 2 different types of soups, so can't be blamed on one pot too hot.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

December 11, 2017

Food was amazing and so was the wine! We made an online reservation and when we were early they had no problem seating us then!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 8, 2017

I was really surprised and disappointed by the cleanliness to be honest. The washrooms had an odour and were not overly clean. The most obvious was the coat rack area where it appeared the floor had not been cleaned properly in a very long time, around the baseboard area especially. This was surprising considering the restaurant was fully decorated for Christmas and the pricing was as would be expected for fine dining. In light of this, I would not recommend the restaurant.

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

November 24, 2017

Everything was great! We had tickets to a show and they made sure to get everything out to us on time without making us feel rushed. I will be coming back for sure.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 4, 2017

Good pre - theatre dinner location. Nice atmosphere and food, great service. Lots of parking. I'd go again.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

November 3, 2017

The three of us enjoyed our meals The red pepper soup was very good and I enjoyed the burger with avocado, aoli etc. My friend enjoyed her quinoa stuffed mushrooms and French onion soup. Will definitely come again. Thanks, Sue

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

October 29, 2017

We had the special Prime Rib, not good, the meat was tough I am a Yorkshire Lass, y pudding was doughy very expensive, not a favourite.

Ambiance: 4/5

Cuisine: 2/5

Service: 4/5

October 23, 2017

My favourite restaurant. Great food at reasonable price.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 19, 2017

Our server was very friendly and efficient. I had the special of haddock and was surprised to see it was $38.00. French onion soup lacked cheese but flavour ok. Dessert was good.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

October 2, 2017

My husband and I went to Napa Grille for our two year wedding anniversary and had a fantastic time! The food was phenomenal and the service was excellent. They even surprised us with a chocolate cake with a candle. We will for sure be going back to Napa.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 21, 2017

We had an excellent time. The food was hot and delicious. Service was good and we were not rushed.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 10, 2017

Food is always exceptionally good!

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

September 11, 2017

Great dining experience. The beef wellington was amazing. The service was also first class. We will definitely return!!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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