Ratings & Reviews - The Port House Social Bar & Kitchen

How would you rate this business?
  • Atmosphere: 3/5
  • Food: 3/5
  • Service: 2.5/5
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step3342
By

Terrible, OMG..... first, the place was so cold inside had to leave our jackets on while we ate.....that's really comfortable!! Then one of my friends had a wheat sensitivity and when the waitress came over to take our order we asked her about certain items on the menu that said gluten aware which were not many to choose from and she went to the kitchen to check with the chef & came back with no information just kept saying to us its gluten aware. Useless,no help at all. Salmon was horrible too

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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smur5134
By

Excellent atmosphere. Great food and service.

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ufdc7913
By

Excellent service and very delicious food

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acam9313
By

Don't waste your money! Salad was soggy bland and wilted! Overpriced for what u get! Would not recommend this place!

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mikemac
By

Great new look inside, Burger was awesome and friendly staff.

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csweeney154253
By

The bar staff was so inattentive. There were only 8 of us at the bar and I sat for 10 minutes and tried to get the attention of the bar staff who were just walking around with their heads down or talking to each other. This was the second time I dropped by to give my neighbourhood establishment a chance......will not come back. There are so many other wonderful options in the neighbourhood where the staff is friendly and trained properly. Nice retry Ten but still the same awful service.

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June 10, 2018

Made a reservation for 6 people on a Friday night for my birthday. though the place was busy, my reservation was on time, however you cannot make reservation for the patio b/c it was the first summer weather night. We asked to be moved to patio once a table opened up. by the time we got our first drink orders, they were able to move us outside. Happy about this :) Service- 8/10 <-- they didn't go above and beyond. Sister is vegan and server didn't know what on the menu was 100% vegan. however they were prompt and server was friendly and prompt Food/flavour- 8/10 ordered 3 pizzas, 1 calamari, 1 lettuce wrap, 1 lettuce wrap w/ tofu, sweet potato fries, shots, bottle of wine, sangria and beers. everything was pretty delicious. Price- 7.5/10 portions are fair but you pay for the atmosphere. bottles of wine and beer were about 10% more than other places. ok variety. sangria was small size for the price. Atmosphere- 8.5/10 great! especially if you're lucky enough to get a patio seating. crowd is mid 20's to mature. the place turns into a club (indoors) after 10 or 11. we didn't stay but the music was good. Top 40's

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

May 30, 2018

A little pricey for the type of food being served.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

May 27, 2018

The bacon was barely cooked and the salads tasted store bought. The fries were good. The calamari was subpar. The drinks were pretty good and our server was awesome! She was the only saving grace about the whole place. And while we were informed of another booking at 930 there was another table open that they moved us to. I don't understand why they couldn't just put the other booking there instead of inconveniencing us and having us move three tables down

Ambiance: 4/5

Cuisine: 2/5

Service: 4/5

May 23, 2018

Always a great time at Port House Social! They do their best to accommodate us and give great service and the food is always very good!!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 22, 2018

Started off great, got drinks and our food served with no issues. Then it basically just stopped...our plates stayed on our table, nothing was cleared, no one came by at all for an hour. Literally an hour, and that's because I stopped someone. I've been here before and never had a problem but this time I was sorely disappointed. Will think twice before going back...might be a while

Ambiance: 4/5

Cuisine: 5/5

Service: 1/5

May 14, 2018

We had a reservation for 9pm, but didn't get our table until 40 minutes later. We were offered another seat, but with a time limit (so of course we refused). Took quite awhile for the waitress to come for our drink order, we actually had to find her and flag her down. the drinks were not best and seemed to be pretty watered down. We decided to place our food order at the same time as we had been waiting so long already! After over an hour waiting, a manager approached us and apologized for the wait and offered to cover our drinks for the night. When our food finally arrived it was cold and the pasta sauce tasted liked jarred alfredo :( I waited a few more moments while the rest of my party ate as my main course (pizza) had not arrived. When the waitress came back, I asked what the delay was with the pizza and was THEN informed that they ran out of dough!! So needless to say I did not want to place another order and wait another 1 1/2 hours! NOTE: There are only 2 washroom stalls so when the restaurant turns over to the club vibe, the lineup gets pretty long!!!

Ambiance: 4/5

Cuisine: 2/5

Service: 1/5

May 14, 2018

My family members received a good sized portion for their meals with meat, bread and eggs but I ordered the French toast (I am vegetarian) and I literally only got French Toast. I just think they could have served fruit with it or just something to make this “meal” more substantial.

Ambiance: 3/5

Cuisine: 3/5

Service: 4/5

May 14, 2018

Amazing service

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 6, 2018

chicken tacos were meh..., cajun chicken dinner was very good, great potato salad. service, very nice and attentive. management engaged. the architecture and atmosphere was great. a bar with food though, not a restaurant with a bar. had a great time.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

May 1, 2018

This was also a night with live music. We had a great time!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 23, 2018

Thank you for making our communion celebration a success Food was fantastic and staff was extremely patient offering over and above service

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 16, 2018

Server was great !

Ambiance: 3/5

Cuisine: 4/5

Service: 5/5

March 17, 2018

Waitress indifferent during service. Great at start and end.. Had to pour own wine throughout. Appies were good. Mains were average

Ambiance: 3/5

Cuisine: 3/5

Service: 2/5

March 10, 2018

Started off great, but then our server seemed to put less and less effort into our table. Had to ask her for a dessert menu, after which she took so long we asked for the bill. Of course that came 20 mins later, so she was tipped accordingly for her sub par service. 2nd time there, unfortunately will likely not go back as there are many many other great options out there where you pay what you get for.

Ambiance: 5/5

Cuisine: 4/5

Service: 3/5

March 10, 2018

A very pleasant overall experience on a Saturday night. Reserved in the morning, got great seats near the windows. Service very pleasant. Our server Sarah was very professional and delightful. Food was awesome. Appetizer of grilled calamari was the best, pizza - quite good, very thin crust with lots of flavour. Would recommend to anyone!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 7, 2018

dinner for 2, appetizer of battered cauliflower was best I have had, and we both ordered butter chicken which was really good, right mix of flavours and texures. Service was good, restaurant was quiet and we were able to converse. Great night.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

February 17, 2018

We had an amazing time. The staff was friendly and very attentive. Thanks again for everything!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 16, 2018

First time at 'The Port House' and it was such an amazing place went there for valentines day. Loved the atmosphere and the loved how it just felt comfortable and at ease. We had the valentines special and both the dinners were cooked to perfection. The only thing that fell flat was the dessert. The chocolate cake did not taste as if it was baked at the restaurant more store bought. It tasted cheap or from a box. Should of gave 2 options if desserts besides the cake. But overall great experience and our waitress was very patient and attended to our needs when needed.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

February 11, 2018

The service was very slow we waited a lot to get our food served

Ambiance: 5/5

Cuisine: 4/5

Service: 1/5

February 10, 2018

Our waitress was great, nice atmosphere. Food was ok.

Ambiance: 5/5

Cuisine: 3/5

Service: 5/5

January 17, 2018

Very enjoyable LOVED the trio playing music... food was very good. Surprising for a Tues night.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

January 3, 2018

We had our staff Christmas Party at the Port House Social Bar & Kitchen. Our server was very courteous and attentive, I would give her 5 stars Everyone said they enjoyed their meal and looked forward to partying the night away once the DJ had everything set up.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 11, 2017

The only comment was that we were really squished in our seats. Otherwise, it was a great experience.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 13, 2017

Service was exceptional. Food was tasty and portions were generous. The cocktails were tasty as well.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

November 4, 2017

We booked Port House for a business get together and each every one of us were more than satisfied with the friendly, always smiling staffs, host (Brian) and food. They were very flexible and was able to accommodate us with few requests without any hesitation. I really can't complain about anything. It's just hard to believe there is a friendly restaurant as such. It feels like home! Shout out to Port House

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 22, 2017

Was there for a friends bday. We had appetizers and drinks. Everything was great. Dance floor opend up around 10pm. The music was good top 40 mix, but later on DJ plays house music, not sure its the right choice for the crowd or atmosphere

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

October 15, 2017

Music was just a tad too loud, but understandable given it was a Saturday night. The amount of time between our party ordering food and when it actually came was longer than acceptable I think. We were getting impatient. But when the food did come, it was really good, which made up for it slightly. As well, the waitress we had was very kind and catered to all my requests promptly (I was the birthday girl!) Overall a good experience.

Ambiance: 4/5

Cuisine: 4/5

Service: 3/5

October 12, 2017

Food was great and reasonably priced, but our server was fantastic. He was very attentive, but not intrusive. It was an overall enjoyable experience.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 7, 2017

Excellent experience- everyone enjoyed their food and were impressed with the venue.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 20, 2017

The food was so good! Everyone in our party ordered something different and everyone loved their meal (except the gnocchi...go to Thyme ristorante for that). Service was fast and friendly. Beautiful restaurant. I highly recommend it for large parties.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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