Ratings & Reviews - Casa Manila

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  • Atmosphere: 4/5
  • Food: 5/5
  • Service: 5/5
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Cza cza C
By

Clean and friendly people and atmosphere

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Jerowe R
By

Authentic Filipino Food

Love this place, their Sour Soup Pork and Grilled Squid is to die for. $10-15 per dish.

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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October 11, 2017

Food was great but this place appears tocgave ongoing issues with service. We had to ask every server there was that night to get our bill and took us nearly an hour an a half. The servers are inherently nice but they seem like they are running all over the place. They need to seriously hire more servers or figure something out.

Ambiance: 4/5

Cuisine: 4/5

Service: 1/5

October 10, 2017

I had high expectations for our first visit to Casa Manila. We were completely disappointed. If we could give "zero" as a rating we would. My family will never return. It was the worse service we have ever experienced in a restaurant establishment. From the time we arrived, it started to go down hill. Service was non-existent as were the staff. Only one person was taking orders for all the tables. We had the brunch buffet. Food was average at best. Definitely not worth $27.99 per person. If you want to go for Filipino, this is not the place to go.

Ambiance: 1/5

Cuisine: 2/5

Service: 1/5

October 10, 2017

We reserved the table at 6p. However, by the time when we arrived, the table didn’t setup and we waited another 15 mins for them to rearranged. The bill also forgot to deduct the deposit. And the bill also automatically included 20% tips and without notifying us. Food is good and friendly servers. But I had a feeling that they were not well organized. Hopefully they can improve!

Ambiance: 3/5

Cuisine: 4/5

Service: 2/5

October 1, 2017

We did the Kamayan. The food was excellent! Everything was flavorful from the appetizers, soup, main and dessert. The ambience was homey and comfortable. The servers were attentive and engaging. When it started to get busy though, they weren't readily available. Serving time was not bad. We got there around 11:40. In 5-10 minutes, appetizers and soup was served. By 12 noon, the main meal was served. Not sure if it will be just as fast during peak hours. Overall, a pleasant experience. Would definitely go back for more amazing Filipino food!

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

October 1, 2017

Even though our reservation was delayed by more than half an hour the food was delicious. It was definitely worth the wait. Casa Manila continues to be my favourite place for authentic Filipino food. The place is well kept and the staff is quite friendly.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

September 16, 2017

The palabok noodles were under cook and the fried crispy pasta was over cooked and hence dry and burnt to the taste

Ambiance: 4/5

Cuisine: 3/5

Service: 5/5

September 11, 2017

Best Crispy Pata in Toronto!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 5, 2017

Uncomfortable chairs and the place is too small.

Ambiance: 3/5

Cuisine: 5/5

Service: 5/5

August 28, 2017

Restaurant didn't return our phone call for a reservation for their "Kamayan" service. They eventually accommodated our request once we got there but this meant an extra 40 minute wait for our meal. They weren't also upfront in telling us that the service charge (gratuity) was already added to the bill which caused my daughter to add $42 in tips which was certainly not her intention.

Ambiance: 4/5

Cuisine: 4/5

Service: 3/5

August 29, 2017

From the moment you walk in through the end of dinner, the service was fantastic. My family and I did the kamayan sunday dinner and really enjoyed it. I highly recommend trying this restaurant as the food and service were amazing.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 27, 2017

Service was not as Good as we are excpecte!! Waiter/ waitress they need to be nicer and atleast smile!!!!

Ambiance: 3/5

Cuisine: 2/5

Service: 1/5

August 28, 2017

Excellent food, Polite and friendly staff.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 16, 2017

Had a great experience, kamayan style with my family.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

August 15, 2017

Although the servers were pleasant enough, they were overwhelmed by the number of diners. Could not even get our water glass refilled. The food came in stages, one dish and a rice bowl (for 5 people) came first and another 10 minutes before two more came and then the last two with another rice bowl after another 5 min. The pancit palabok was not very appetizing, soggy wet and cold by the time it got to us. The chicken inasal was similar and tasted "mediciny". This is the second time in 2 weeks where we had similar service concerns. Might have to wait a while before we go back.

Ambiance: 4/5

Cuisine: 3/5

Service: 3/5

August 12, 2017

No table clothes on my table, some table has. like fast food, not my taste. so so

Ambiance: 3/5

Cuisine: 3/5

Service: 2/5

August 11, 2017

The Kamayan was over price because of the mandatory service charge of 10$ per head.

Ambiance: 4/5

Cuisine: 3/5

Service: 3/5

August 8, 2017

Food was delicious service was ok ....some difficulty flagging them down for order or drink refill. Highly recommend

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

August 5, 2017

Great place to eat with family

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 2, 2017

Had a great dinner with friends at this wonderful and cozy place fantastic service and meal with spectacular cuisine.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 1, 2017

We came with a large group for my husband's birthday and everyone really enjoyed themselves. Delicious food and very family friendly atmosphere. The staff was very accommodating and delivered great service! I recommend.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

July 25, 2017

We had the kamayan dinner and it was great. We had a very good server also to enhance our experience!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

July 24, 2017

One word summarizes the experience: Sayang! (What a pity!) This restaurant has the potential of being something spectacular, but the service really made the evening an entire loss. And it wasn't only for my table, but for the 3 tables surrounding us. Apparently the servers only attended to parties of 8 or more with care, and left the 4 tables of two each completely stranded in the section off by the window. We were visiting Toronto, and being a Filipino-American I was excited about trying a place that looked pretty authentic. We ordered the Summerlicious menu...the servers (more than one passed by) all forgot my first course (nilaga) and it was brought after the main course. (The nilaga, by the way, a beef soup, had one small cube of meat smaller than 1 cubic cm. in size.) The lechon was very good, and I tried my husband's adobo which was also very good. The server apologized to everyone in our section, but no one really made amends to any of our tables. What a pity. I wouldn't be surprised if the subpar service ends up alienating more customers. Sayang.

Ambiance: 4/5

Cuisine: 2/5

Service: 1/5

July 24, 2017

7pm reservation but sat down 7:35. Busy time and a bit slow on service.

Ambiance: 4/5

Cuisine: 4/5

Service: 2/5

July 24, 2017

I loved this restaurant! The service, food and atmosphere was A1!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 24, 2017

Great space and food. The lumpia was a little soggy and flan portion was small. They forgot our order of Calamansi Mojito drink pitcher and it showed up on the bill but was politely taken off. Food service was a little slow but understandable because it was busy and a little overwhelming for a family run restaurant

Ambiance: 5/5

Cuisine: 4/5

Service: 2/5

July 24, 2017

Made my reservation for 5 pm, the restaurant wasn't that busy at the time. We got seated to our table within a few minutes of arrival. Pretty much know what we would order. As stated on the menu it took 20 mins for our grilled platter to be ready. As soon as the food was ready it came one after the other. Food was really good! Enjoyed everything. Great interaction with the owner! The restaurant got busier later in the evening. Arrive early to secure your spot. Will definitely come back! Parking can be a little tricky.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 23, 2017

Great food.....

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 22, 2017

We came at a busy time. Summerlicious. Understandably busy and noisy. The place was full!! And in full swing. Food was DELICIOUS!!! Well prepared and seasoned. Amazing leche flan- not too sweet, creamy and yummy burnished caramel. A wow!!! Even if the place was busy, the service came with a smile!!! Friendly welcoming staff!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 19, 2017

Beautiful decor, atmosphere was lively and fun. They hit the drums when a big dish is being served, very dramatic and seems like a specialty. We went for summerlicious was hyped about the ube desserts. When ordering we were informed that they ran ouy of ALL ice cream to to accompany the cake, which was fine at first. Later we noticed people being served ice cream scoops and even my friend had ice cream in her drink, so why did they lie? The entree took an abnormally long time to get to us, we didnt say anything but 3 servers kept checking on us to make sure we were ok. The food was pretty good no complaints about that, the dessert (ube cale) was really good but you could tell they were stinging out. Maybe because there wasnt enough? The cake slices were very thin and sad. We ordered taro ube smoothie and an avocado smoothie both did not taste as they were supposed too. Taro had hints of banana flavour which was odd and avocado was a neon green colour and tastes like honeydew, the server said it was avocado. It was weird and overpriced for a drink in my opinion and i am pretty sure some kind of food dye was used... I was a bit dissapointed overall but food is pretty good just stick with their specialties in terms of drinks.

Ambiance: 4/5

Cuisine: 3/5

Service: 3/5

July 19, 2017

We were there for the summerlicious. The food is OK, but the service is terrible. We waited for one hour for our dessert. They explained that one of their dessert chefs didn't show up (when we asked why). When the dessert finally came/we asked for the bill, they didn't offer any discount or compensation. We gave 15% tips but won't be there again. Oh and when we ordered food, their ipad ordering system had some kind of bugs then we had to order all things again.

Ambiance: 3/5

Cuisine: 2/5

Service: 1/5

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