Ratings & Reviews - Casa Manila

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sabr0318
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I hosted my birthday party this past April at Casa Manila (group of 30!) I was esctastic to discover that they hosted a Sunday brunch buffet with their top menu selections. Mila was my contact and she was AMAZING. Food was absolutely delicious! I had several guests with a diverse array of dietary restrictions (including vegetarian and no pork). Every single guest complimented the selection and quality of food. We all left with fully satisfied bellies. I definitely recommend this place!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Cza cza C
By

Clean and friendly people and atmosphere

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Jerowe R
By

Authentic Filipino Food

Love this place, their Sour Soup Pork and Grilled Squid is to die for. $10-15 per dish.

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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March 19, 2019

Embarrassing! I took my friend to your restaurant for birthday. Food was half warm, terrible!!! You charge $9 for glass of wine, that is more than in best downtown restaurants. There were only 2 other people during lunch. I am sooo disappointed. You will not see me ever in your restaurant.

Ambiance: 3/5

Cuisine: 1/5

Service: 3/5

March 19, 2019

Price was ridiculous for kamayan and not much of seafoods, lack of customer service and food wasn't that good as you expected like other kamayan restaurant and food was not even properly cook.NEVER GOING BACK!

Ambiance: 1/5

Cuisine: 1/5

Service: 1/5

March 8, 2019

Ambiance. Food. Service. All good! One of the best to go to for Filipino Food Highly recommended!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 24, 2019

Don't use the online reservations, particularly for same day or last minute reservations. They don't have a way to check the online system even though it allows you to make reservations within an hour of the actual reservation. Better to call.

Ambiance: 4/5

Cuisine: 3/5

Service: 3/5

February 17, 2019

Service took a little to long for us in yhe beggining. Took about 20 minutes to finally get a seat, once we got a seat though everything went smoothly. Waiters and service staff were amazing! And food fast, hot and good!

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

February 17, 2019

I made a reservation for 7pm for my mom's surprise birthday dinner. Our guest were not accommodated until like 7:30pm due to the restaurants' prior appointment. It would have been ok if we have a descent waiting area but they don't have it, so some my guests had to wait quite a bit outside and suffer the winter cold weather and surprised my mom while i am getting embarrassed over the lack of good service. Not only that, my husband need to carry the cake with him while we're waiting for 30 minutes i had to beg the receptionist to take the cake and put in the fridge for us since we are paying an extra $30 for the cutting service and using their utensils for the cake. After all these ordeal we finally settled in. Food was not so great but we have an awesome server (i forgot to get her name, but she was the one who processed my payment at the end) that kind of cover all the initial bad service. Food is way over priced. I will probably not dine there again.

Ambiance: 1/5

Cuisine: 1/5

Service: 1/5

February 17, 2019

Excellent food and great service. Decor could be updated 😬 but would definitely go back to eat! 😁👍🏽

Ambiance: 2/5

Cuisine: 5/5

Service: 5/5

February 16, 2019

Love the cassava cake!! Staff is friendly and service is great.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 6, 2019

Very good food and super friendly staff but service was painstakingly slow

Ambiance: 5/5

Cuisine: 5/5

Service: 3/5

February 4, 2019

Just wanted to quickly acknowledge and express thanks to the wonderful staff. Everyone was so smiley and welcoming, even when things intermittently got chaotic with the young kids that we brought. My first experience a few years back was for Kamayan Dinner and yesterday we did the Winterlicious lunch: on both occasions we had a wonderful, unique & super memorable dining experience. Our waitress was so great! She was in tune with what we wanted and quickly picked up what we wanted to order in her system. She patiently worked through our big group of 13 & even helpfully answered/gave suggestions to the menu. The two ice creams: Ube Taro and Filipino Chocolate (which the waitress also recommended) alone, was worth the trip to the restaurant - It's so good! I can't comment too much on the food, as I was busy managing two kids. I did have BBQ Pork Skewers, Chicken Spring Rolls, Kamayan Chicken Chicharon, Adobo Coconut Beef & Pork Adobo with garlic rice. All the above mentioned was delicious! I also got raving reviews from people I shared the meal with. Please pass my compliments along to the staff, our waitress and Chef.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

February 3, 2019

Very disappointing. We were there for Winterlicious. The pork bbq was cold, and so overcooked that it was like eating compressed sawdust. Chicken spring rolls were excellent. The grilled beef ribs were beautifully presented but so tough that they bordered on the inedible. The coconut ginger shrimp had a glutinous sauce with virtually no ginger or coconut flavour - the shrimp were nicely cooked. The mocha cake could not be cut with a fork- so we cut it with a knife and hand held it - very tasty. The dessert trio was tasteless stodge with the exception of one item.. We were virtually alone in the restaurant. A waste of time and money.

Ambiance: 2/5

Cuisine: 1/5

Service: 3/5

January 27, 2019

The restaurant was packed due to Winterlicious I think so the service was super slow. We waited for our drink and appetizer for 30 mins with no offer for glass of water for our table. Other than that we enjoyed our dinner, food is delicious, good portion, and the staff are all friendly. We’ll be back for Kamayan! Thank you!

Ambiance: 5/5

Cuisine: 5/5

Service: 3/5

January 26, 2019

We went for winterlicious. Food was excellent from appetizer to desserts and good variety of choices to choose from. Portions were big too. Decor was very unique and cozy.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 21, 2019

It wasn't that the service was bad, it was that nobody was designated as our server and nobody was really attentive to us. We weren't asked for our drink orders - at all. We weren't even given a drink menu to look at, so water it was. The serving of the food was great, but again, nobody came back to see if we needed anything and it was hard to track anyone down. At the end of the meal, we had to find someone to give us our bill or we would have sat there for quite a while. But when the servers did come to us, they were really nice! When asked for water, they brought it immediately, so I'm sure if we had asked for drinks, we could have had some but we just didn't bother. Overall, it was a good experience! I'm not sure if it's worth $30 for the meal, but the presentation I suppose is what you go for as well and the experience of eating like a local. There was plenty of food, but when partitioned into individual portions, that's what I mean by it not being worth $30 a person.

Ambiance: 4/5

Cuisine: 4/5

Service: 2/5

January 21, 2019

Very friendly and accommodating staff. Service was outstanding! My family and I had Kayaman, and everything was delicious. Everyone loved the food. I would definitely recommend this restaurant to others, and will be going back myself.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

January 21, 2019

Servers were friendly, food was delicious! Great atmosphere, relaxed but fun. Will visit again!

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

January 15, 2019

Unfortunately the food took a very long time to come (over 1.5hrs for the Kamayan to arrive). After 2.5 hrs the dessert never came so we had to request the dessert to be packaged to go. The vegan option barely had any vegetables, it was mostly rice. They were severely short staffed and nobody tended to us. We weren't even provided menus or water. We had to constantly flag someone for help. The food itself was tasty, but the service was slow and poor. To add injury to insult they automatically charge you 20% gratuity on your bill if you order the Kamayan option. This was definitely not worthy of a 20% tip. Only go here if you have 3hrs to spare.

Ambiance: 3/5

Cuisine: 3/5

Service: 1/5

January 5, 2019

It was a great experience.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 25, 2018

Good food and warm welcome all the servers very nice, except one young host she is very bad attitude....

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

December 22, 2018

1st time to try Philippe food. Taste so good and service is excellent. Will come back again with family.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 13, 2018

I’m a Filipina, took my Jewish friend to try our traditional filipino food and I wasn’t disappointed. We had the buffet lunch style. My friend love the food most especially the caldareta, sweet and sour fish and the Buko Pandan for dessert. I was actually researching which Filipino restaurant I can take her that has the classy ambiance and style and CASA Manila was the one came in mind. I’ve been here on two occasions but that was few years ago. I love the service, our male server was very professional and knowledgeable and polite. I will definitely recommend this place again.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

December 11, 2018

we felt very taken care of. we were introducing filipino cuisine to some friends. casa manila gave us a complementary appetizer, which was fantastic! what a supportive gesture. thank you so much.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 11, 2018

The atmosphere of Casa Manila is festive and is decorated in fun and interesting ways. The music was not appropriate for dining, however. I found it extremely distracting and stressful. The CD also constantly skipped, which is never pleasant to listen to. The Service was probably the worst part of our experience. It took us 20 minutes just to order drinks. One of our main dishes never even arrived! No one followed up on promises to bring water! The only reason we would come back to this restaurant was for the food, which was delicious and generously portioned. If this restaurant could 1) play more calming music - even if its Christmas music, 2) ensure that staff are properly trained on customer service, I would give this restaurant 5 stars across the board.

Ambiance: 2/5

Cuisine: 5/5

Service: 1/5

December 10, 2018

Food was fresh and authentic, service was exceptional. Looking forward to our next visit.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 9, 2018

Friendly atmosphere. The staff was so nice and were eager to explain the food and traditions. Thank you for a lovely experience.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 4, 2018

Excellent service. Excellent food. Well priced. The whole family just loved the experience and will definitely be back again.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 19, 2018

Doods served us with smiles and promptness! The food was excellent ! But the ladies washroom floor was wet, was inadequately kept! A little noisy as there was a drumroll when the boodle food is brought out, and singing a minute of birthday song to some of the celebrants. Overall it’s an experience!!!

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

November 19, 2018

Personalized service from the owners! Great food as always. Attentive servers!. My husband and I will recommend this place to family and friends. Congrats Mila and team!!! We willl dine again.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 11, 2018

It is always great to come here. Service and food was great and Mila is always very welcoming!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 29, 2018

The servers attitude is good but their service is really slow. Had an appointment at 12:30pm, did not get our food until 1pm. After eating, they asked us to move to another table for desserts... Deserts took a good 20 minutes, and their sparkler for bday did not work the first time. I dont mind paying higher for better service but.this place made me feel I got ripped off.

Ambiance: 4/5

Cuisine: 2/5

Service: 2/5

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