CYAN Cafe & Lounge

5/5
Location
Information
Reviews
Details
Details & Description

Restaurant type

  • Bar,
  • Bistro,
  • Fine Dining,
  • Lounge,
  • Bottle Service,
  • Shisha,
    • Sheesha,
    • Hookah,
    • Hooka,
  • more...
  • less...

Cuisine type

  • Middle-eastern,
  • Mediterranean,
  • Lebanese,

Features

  • Alcohol Served,

Atmosphere

  • Business,

Specialties

  • Bottle Service,
  • Sheesha,
  • Shisha,
  • Hooka,
  • Hookah,
  • Middle Eastern Food,

Languages Spoken

  • English,
Location
9737 Yonge St, Richmond Hill, ON L4C 1V7
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - CYAN Cafe & Lounge

How would you rate this business?
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    nvincent
    By

    Very nice restaur...

    Very nice restaurant the environment was clean and they have a clean place. The food was excellent they have perfect taste, and so far this was the best hookah lounge that I've visited here in Richmond Hill. You too must try!!

    Are you the owner? Reply or Contact YP
    blesscole01
    By

    We had a great ni...

    We had a great night here. They gave us 100% satisfaction, from the food to the customer service its very nice. For sure you will also love this place just like us when you would be here. The staff helped us on our hookah, they have different flavors for choose from and you will be entertained by their sports coverage....So definitely no dull moment when you are here. I will surely go back here with my friends!!!

    Are you the owner? Reply or Contact YP
    enzotabe
    By

    LOVE this place. ...

    LOVE this place. Extremely homey. The shisha is interesting, love the house blend. Service is good. Chill atmosphere. There's also two huge screens to watch TV. Music was good.

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    danbrown729
    By

    Food was perfect-...

    Food was perfect-great taste, looked great, and plenty to eat. The place was extremely clean as well. The server was sweet and good with explaining the different menu items they had available. They also had many flavors to go with the hookah. We had passion peach flavor. This was my first time to ever have hookah, and I think it was marvelous.

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    mallick
    By

    First time here a...

    First time here and honestly as soon as I walk in I realized that how good of and environment it is, Living in the valley I was totally unaware of this amazing restaurant. The food and hookah is great, lunch specials are amazingly priced. I would definitely come back here and recommend anyone who is looking for a good vibe without hurting your pocket.

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    fonzie128
    By

    Great ambiance is only matched by the great food

    Atmosphere is brilliant for a nice chilled out shisha session, go here nearlly every week pricing of the shisha isn't to bad aswell. Staff service is brilliant. Loads of shisha flavours to choose from.

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    Noriega
    By

    LOVE this place. ...

    LOVE this place. Extremely homey. The shisha is interesting, love the house blend. Service is good. Chill atmosphere. There's also two huge screens to watch tv. Music was good, edm style towards the end of the night.

    Are you the owner? Reply or Contact YP
    villiad
    By

    The hookah is alw...

    The hookah is always great and the people working there are really chill. I been going to this place for just about 2 years now and never had a problem. Defiantly recommend this place.

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    harping88
    By

    First time we go ...

    First time we go there and we will def be back!! Food was delicious! The watermelon shisha was very good. Service was quick and friendly. Love the seating...

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    chingwang
    By

    Not only do I lov...

    Not only do I love that it's local but service is amazing but the food, music, and hookah is just as amazing !! I had a guest whom I took there. He loved Cyan and made me take him there everyday of the week he spent in Toronto ! I recommend the Shish kebab and the hookahs!

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    arnolderdem
    By

    The music selecti...

    The music selection was interesting and not what I usually expect at a hookah bar (Lil John?) but there was an awesome Thai fighting movie on the HD-TV that amused us. Service was OK.

    Are you the owner? Reply or Contact YP
    trieungocphi
    By

    I get my self rev...

    I get my self revived after a long day by sitting and watching a game at Cyan. Few drinks don't do any bad. And when I touch the hookah I feel somehow enthralled!

    Are you the owner? Reply or Contact YP
    fayegustafson
    By

    I had a great nig...

    I had a great night here, they have hot and cold drinks, kebabs, calamari and signature burgers which I really loved. This is also my favorite hookah lounge here in Toronto.

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    October 12, 2019

    Everything was perfect!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    July 1, 2019

    Always a good time at cyan. Great atmosphere. Love the music, food and shisha. Our go-to spot for celebrations

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 4/5

    April 21, 2019

    The service was not good at all! They are very slow and don't even bother to smile. On top of that, at the chasier they told us since we had reserved before hand, now we have to spend at least $100! I don't understand why should we pay more just because we respected our time and reserved a table a week ahead! So, they want people to stand in line rather than they reserve!! Also, the food quality is low and overpriced. The drinks are wayyy too overpriced for a place like that. The only nice thing about the place is its interioe design!

    Ambiance: 3/5

    Cuisine: 1/5

    Service: 1/5

    March 25, 2019

    They did not honor the YP reservation, the host was extremely unwelcoming, I was overall very disappointed with the experience.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 1/5

    February 16, 2019

    Service was horrible! Need to train staff better and need to hire more staff so your not so delayed. They were very slow, got the orders wrong and horrible service overall for the amount we spent.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 1/5

    May 8, 2018

    The food, sheesha and music was great but unfortunately the service isn’t the greatest. servers don’t follow up to see if you need anything or if you’re doing okay. No one actually comes when you press the “call” button. I asked the server to bring me tea twice and the tea never came.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 1/5

    March 12, 2018

    THEY CANCELLED MY RESERVATION WITHOUT EVEN CALLING ME, DO NOT GIVE THESE PEOPLE YOUR BUSINESS. VERY RUDE MANAGEMENT WHEN I CALLED AND INQUIRED!

    Ambiance: 1/5

    Cuisine: 1/5

    Service: 1/5

    February 20, 2018

    Cyan is a really nice lounge with great food at a reasonable cost. The burger, nachos and mango juice was very delicious. The Shisha was also great and very smooth, I would recommend the watermelon mint flavour. There are lots of T.V.s around which was great because it was all star weekend. The service was amazing and I really enjoyed using the call button as you don’t have to search for a server or wait for one to walk by. They have outlets by the table so you could also charge your phone. And they have wifi which I noticed a lot of restaurants especially downtown Toronto are not providing to clients. The vibe was really nice and I was surprised because of the previous reviews that I read so I was hesistant and had a back up place in case but this worked out fine. Even my friends who I invited for the first time at Cyan said they would come back here again. If you are looking for good vibes, great food/prices, wifi, and free parking lol as an alternative to being downtown Toronto this is your place. Keep in mind to book a reservation in advanced as this place seemed to get really busy in the evening and people who reserved their table in advanced didn’t have to wait by the door. Also I’m terms of dressing some people were dressed casual and others a bit more dressed up. Overall, I would def recommend this place and give it a 4.5/5.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    December 12, 2017

    Made reservations but there was no table reserved for us nevertheless a booth reserved for us (which is what I booked and requested). They refused to give us a booth when there was 3 empty booths not to mention we reserved one for ourselves... staff gave a lot of attitude and weren't so kind. We went for my birthday but ate food and just left, didn't stay for sheesha because we felt a little uncomfortable with the way we were treated. We read multiple reviews online about their terrible service but I thought people were just being prudes but nope, they were accurate. Shame because the food is actually good and the place looks nice and clean...

    Ambiance: 4/5

    Cuisine: 4/5

    Service: 1/5

    December 2, 2017

    A little slow with service, hookah is a bit expensive, but overall decent. Food always tastes great.

    Ambiance: 3/5

    Cuisine: 4/5

    Service: 2/5

    November 6, 2017

    I would recommend this place , food , atmosphere , service and music ... all are excellent and high end.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 20, 2017

    Had my birthday dinner here. Service was fast, food was delicious, and the sheesha was amazing - ordered blueberrymint, there was a live DJ as well which played nice mix of middle eastern and western music. 5/5 recommended ! Will be back.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 7, 2017

    I made a reservation online for 6 people, when we got to cyan they couldn't find our reservation in their system and was told sorry but we didn't get anything in our system . I spoke to their manager who took down my number and told me to wait in the waiting area while he tries to arrange something immediately for us , we waited 20 mins and did not hear back from anyone so we just walked out and until today nobody has called me to even explain what happened or an apology for their screw up , I come here all the time but will probably not go back due to their lack Of service!!!!

    Ambiance: 4/5

    Cuisine: 1/5

    Service: 1/5

    September 9, 2017

    We had a feeling that the waitress was trying to kick us out, she was trying to take the plates away when people were still eating

    Ambiance: 5/5

    Cuisine: 4/5

    Service: 2/5

    August 18, 2017

    Love the atmosphere, food was delicious , shisha was great, DJ was awesome and the servers were really nice. Thank you!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 4/5

    July 23, 2017

    Great venue, amazing music and atmosphere for a bday celebration!!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    June 18, 2017

    Service is getting worse and worse.

    Ambiance: 4/5

    Cuisine: 4/5

    Service: 1/5

    April 16, 2017

    Great restaurant, ambiance was great 👍🏽 Service was excellent. Food was so so !! Overall I give it a ⭐️⭐️⭐️⭐️

    Ambiance: 5/5

    Cuisine: 3/5

    Service: 5/5

    April 1, 2017

    It was great the music was amazing, definitely will go back

    Ambiance: 3/5

    Cuisine: 5/5

    Service: 5/5

    February 13, 2017

    The waitress and waiter were fabulous and amazing hospitality. Food quality was top and best I had for a long time, good portions perfectly grilled and taste delicious..

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    January 16, 2017

    amazing !!! Service was a little slow but very friendly. The DJ and the music was amazing, such a fun atmosphere!

    Ambiance: 5/5

    Cuisine: 4/5

    Service: 4/5

    November 20, 2016

    This is a nice place. Food and music was great but the service is horrible! The staff are not very friendly. No one cared to check up on us. We were waiting a very long time for someone to show up when we rang the bell.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 1/5

    November 19, 2016

    Honestly it was the worst experience I have ever had. I reserved a table for 8 people, my friends came from a far place and whe we got there they said I have cancelled my reservation even though I had the email that I confirmed it. So we had to leave cause we were told we don't have a table!

    Ambiance: 1/5

    Cuisine: 1/5

    Service: 1/5

    November 6, 2016

    Food was good, I had the Chicken Tikka an one of my friend had the salad which was really good. The men waiters we're polite but the ladies that worked there had too much attitude which I felt was very odd considering we never asked for anything extra. No one really checks up on you to ask if you need water or anything else, gotta kinda grab them as they walk by.

    Ambiance: 4/5

    Cuisine: 4/5

    Service: 1/5

    July 30, 2016

    Horrible service there was hair in my food and they completely ignored me. Also the waitress didn't tell me the tip was included so I ended up tipping 26% for horrible service

    Ambiance: 1/5

    Cuisine: 1/5

    Service: 1/5

    May 30, 2016

    The chicken kabob isn't very good.. I should have ordered the chicken tikka because that looks more appetizing .. Service was amazing!

    Ambiance: 5/5

    Cuisine: 3/5

    Service: 5/5

    January 31, 2016

    Service was nice, the waitress was professional even if barely smiled.

    Ambiance: 5/5

    Cuisine: 4/5

    Service: 3/5

    December 12, 2015

    First time and definitely going back everything was amazing......

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 18, 2015

    Bad customer service

    Ambiance: 1/5

    Cuisine: 1/5

    Service: 1/5

    September 19, 2015

    Great Hooka lounge and awesome middle eastern restaurant with traditional tasty food.

    Ambiance: 4/5

    Cuisine: 4/5

    Service: 4/5

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