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Details & Description

Restaurant type

  • Steakhouse,
  • Fine Dining,

Cuisine type

  • Italian,
  • American Cuisine,

Dishes

  • Seafood,
  • Pasta,
  • Hamburger,
  • Pizza,

Features

  • Extensive Wine List,
  • Restaurant With Party Services,
  • Restaurant With Terrace,
  • Restaurant With Private Rooms,
  • Prix Fixe Menu,
  • Wheelchair-accessible Restaurant,

Atmosphere

  • Casual,
  • Romantic,

Products and Services

  • Italian Cuisine,

Languages Spoken

  • English,
Location
37 Elm St, Toronto, ON M5G 1H1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Donatello Restaurant

How would you rate this business?
3.8/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
4
3
2
1
1
  • Atmosphere:
  • Food:
  • Service:
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mviscount
By

Seriously, best restaurant i have been to! Donatello on Elm in Toronto - the service was sooo good - made very special by our knowlwedgable server! The food - sublime! I highly recommend it! What a night!!! The lamb was perfect, and the seafood pasta in a pernod cream sauce to die for. Such wondeful hosts! OMG!They even wrote Happy Birthday Michelle in chocolate around my tiramisu. Such a special night!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Allie Bell
By

If there was an option for negative stars regarding service, food and experience. I would offer a negative 10 star review. The service staff are extremely rude. Food is not made in house and the pasta is clearly frozen. But waiting over an hour for just mains while watching other tables who arrived after our small table of 5 receive their food before us is just dispicable. Avoid at all costs.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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fait4449
By

We enjoyed everything about our visit here. Beautiful street, the best service we have ever had and we are out All the time, and our food was very good. We have no complaints....will definitely return again!!! Our server was very attentive, knowledgeable and interesting...unfortunately...we did not remember his name, but he is from Bangladesh...that may help?? Haha...

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Jerowe
By

Good Quality

Love the food here, tasy and good portion. A bit on the expensive side.

Food: 5/5
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Restaurantica12
By

A horrible experience all around

I once visited Donatello years ago for a work Christmas party. The meal was a la carte. I dismissed the underwhelming cuisine as just being the nature of the beast when you have a large party during a busy time of year and day....sadly this wasn't an isolated incident. Some friends from out of town came in and saw positive reviews for Donatello, so we decided to give it a shot. The restaurant wasn't very busy, but the waitress still got out order wrong. I had butternut squash ravioli, which was undercooked and over-salted. It was practically inedible. The service was equally awful. At every stage in the evening, one of the wait staff was rushing us, seemingly hurrying us to get out of our table and get out of the restaurant. Honestly, I felt like I was getting the bum's rush. After paying our bill we raised our concerns with the Maitre'D who seemed almost indifferent and assured us there was no rushing. This place hardly deserves a place on Elm St. and is the farthest thing from fine Italian dining I can imagine. Toronto has plenty of other great options...check them out and stay away from this place.

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Restaurantica12
By

Great Food, Great Atmosphere

My favourite restaurant downtown and won't break the bank. Food is delicious and the service is friendly and attentive. Personable owners that make you feel like guests not customers. Always an enjoyable visit and always a must when I visit downtown Toronto. The homemade ravioli is phenomenal.

Atmosphere: 4/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

Unimpressed

Poor attention to detail all around. Service was amiable but very inattentive: Water came long after wine was served. Balsamic Vinegar & Oil, served it attractive containers with bread, were insipid quality. Food was uninspired and not very authentic Italian. Carpccio was attractively plated but near tasteless. Veal was over-floured and somewhat over-cooked. Flavors were lacking.

Atmosphere: 3/5
Food: 3/5
Service: 2/5
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Restaurantica12
By

The glass of house wine was diluted with water...

The glass of house wine was diluted with water. The Minestrone soup was decent. A bit too salty. The lamb chops were fresh but were overdone. Asked for medium rare, came medium. The service was poor considering the price of the entire meal ($55). The waitress was polite but unhelpful. A party of 3 came after me but were seated first. Neither of us had a reservation.

Atmosphere: 3/5
Food: 3/5
Service: 2/5
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Restaurantica12
By

Everything was delicious, my only criticism would...

Everything was delicious, my only criticism would be that it was WAY too salty. And that applies to salad as well as the main dishes/sauces.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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August 18, 2022

Another wonderful meal. We were able to sit outdoors. We shared the trout and caprese salad. Both were the best. We were very well looked after. I have been to this restaurant many times and have no complaints whatsoever.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 17, 2022

amazing service and amazing food best Italian place in the city

Ambiance: 3/5

Cuisine: 5/5

Service: 5/5

August 14, 2022

We absolutely loved our dining experience here. Staff were super friendly. We will definitely come back!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 11, 2022

Full stars across the board may seem high. But on this night did they ever deliver in every way. The creating and decor is perfect for a an outing with friends and family. To say the service was fantastic would be an understatement. Lively but not overstated, very well versed in the menus specials and proper beverages to compliment every course. The chef nailed the salmon!! I mean wow that sauce that flake. Pricing is what you would expect and worth every penny if you can go GO!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 11, 2022

I met a close friend that I had not seen in 17 years and wanted an evening that she would remember for years to follow. One of us had special diet requirements that were subtly and carefully managed through every single course without asking. The evening was incredible. The food was delicious and our water was the kindest soul. I have found my new favorite downtown spot!!! Thank you for making this such a fantastic night.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 12, 2022

Donatello is a delightful find in the middle of a very busy city. The food was fantastic and the service couldn't have been better.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 10, 2022

We reserved at Donatello’s for our wedding anniversary hoping for a romantic evening and nice dinner. We arrived about 15 minutes early for our reservation and were seated right away at an outdoor table. The terrace is very romantic and the lights gave off nice ambiance. The host was very accommodating and polite. The service was not so great unfortunately. We waited a long time for our server to come greet us, which he did without a smile or any enthusiasm. We waited longer still for our drinks and bread to be brought, and had to ask multiple times and three different people for water. We had the prosciutto arugula salad to start and the complimentary bread basket, which were delicious! The gnocchi and tortellini were also lovely, and though the portions looked small it was more than enough food. When it came time for dessert, we didn’t feel like waiting such a long time for something else, so decided to order a drink each instead. These also took quite some time to arrive. The whole time we were there we just felt bad for the poor host, who was being directed by three different people (presumably the owners and the manager) to stop seating guests, then asked why he was turning people away, back and forth for almost two hours. We felt a bit uncomfortable, like it was inconvenient for us to be there on a Monday night even though they were open until 11:00. It seemed they were trying to close the patio and turning people away and making tables move inside despite the fact that it was a really nice evening weather-wise. I would suggest that if you’re looking for a romantic and cozy evening, book earlier in the night (6:00ish maybe) and plan to be there a while. Our compliments to the chef and the host for a job well done. :)

Ambiance: 4/5

Cuisine: 5/5

Service: 2/5

August 10, 2022

Really enjoyed our meal. There was a mixup on part of our meal but it was taken care of with no fuss. Grilled calamari starter was good as was the pasta and veal. We really liked the lemon herb dressing on the salad as well. They make their own crime brûlée, also good! It is a place to go and eat their again! Also very convenient and close to the Mirvish theatre, which is a short walk away.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

August 10, 2022

The table was delayed despite reservation The Waiter only brought water a good way through the evening They forgot my salad appetizer so it came within minutes of our main course The veal chop was not only the worst I have ever had but was extremely tough and even tough to cut with the steak knife they provided

Ambiance: 4/5

Cuisine: 1/5

Service: 2/5

August 8, 2022

We all had a wonderful meal and evening. We found them very accommodating with our food requests and our waiter was very pleasant and funny.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 7, 2022

Had a wonderful first experience at Donatello. We ate in the front patio. Very nice atmosphere. Service was excellent as was the food. Can't wait to return!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 7, 2022

We were about 20 minutes late for our reservation due to traffic on the highway. I called ahead and they said no problem We arrived and were promptly seated. Our server came immediately and got our drinks and orders. We had the bruchetta and calamari with caprese salad. The appetizers were amazing Our mains were the gnocchi and chicken breast. Both were tasty and done perfectly. Our servers were very attentive throughout. We got to speak with the gentleman owner who was very gracious to us. This place is 5/5.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 7, 2022

We’ve been here a couple of times. Love it every time!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 8, 2022

Donatello’s was my favorite restaurant. It was my no. 1 choice for all the dates. But this time it felt different. This time it felt that we were not given enough attention. We had to wait for more than an hour for our order to be taken. The place where we sat had pigeons walking near our chairs. I guess now I need to find a new date restaurant for me and my wife!

Ambiance: 1/5

Cuisine: 4/5

Service: 2/5

August 2, 2022

Always full . Love the food!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 31, 2022

Had an amazing dining experience this weekend. Had the gnocchi and veal. Veal was some of the best I’ve ever had. Crème brûlée was also the best I’ve ever had and blueberry mojito was A1.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

July 31, 2022

Enjoyed the outdoor patio and the daily dinner features

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 30, 2022

The food was just amazing! Favorite part was the creme brulee we had for dessert!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 29, 2022

Service was great. We requested to be on the patio twice (by phone and initially booking online) but were sat inside. The outside looked to have a much better atmosphere. Other than that the experience was good

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

July 26, 2022

Fantastic food and fantastic service and fantastic ambience. Such a shame we are leaving the city tomorrow or we would be back

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 24, 2022

Our previous visit was before COVID and the staff at Donatello has maintained their excellence. Server (Tibor sp?) was attentive. Food was tasty. Donatellos remains on our list of go to spots in Toronto.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

July 24, 2022

Our last Canedian dinner. Good advice and perfect food. And thought full staff

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 23, 2022

While this service had been provided, I found the waiter who sat us down to be quite rude. Furthermore, the one who took our order pressured us into buying more than we wanted on two occasions. We, however, enjoyed the food for what it was.

Ambiance: 3/5

Cuisine: 5/5

Service: 4/5

July 23, 2022

Fantastic food and service. I will be back for sure

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 19, 2022

It seems my guest and I were caught up in the training of possibly three new wait-staff. Eating on the outside, the service was shall we say puzzling, as I had been to your restaurant in winter with a small group and thoroughly enjoyed it and thus was looking forward to coming again with a friend. I asked for lemon for the water four times. Midway through the entre, it came! Such a small thing. However, as I rated above, the meal was very good; we both enjoyed what we had.

Ambiance: 4/5

Cuisine: 4/5

Service: 3/5

July 17, 2022

Great food. Beautiful setting. Nice ambiance.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 17, 2022

This was truly an upscale Italian experience, it felt professional but like home as well. The food was mouthwatering, and the drink pairing recommendation of my server was superb! I could not have asked for a better experience at a restaurant. We went to the Keg the night prior, and had we known about Donatello beforehand, we would have went 2 nights in a row!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 17, 2022

Excellent all around service and food. Gnocchi and tortellini were amazing. And the Tiramisu was even better!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 16, 2022

Everything here was wonderful from the atmosphere, service and the food. I highly recommend it.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 15, 2022

poor wine list....nothing in fresh whites like ...service was just awful...very unfriendly staff...didn't stay to eat as the place just was not welcoming and friendly

Ambiance: 2/5

Cuisine: 1/5

Service: 1/5

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