Add a photo
Add a photo
Location
Information
Reviews
Details
Details & Description

Restaurant type

  • Steakhouse,
  • Fine Dining,

Cuisine type

  • Italian,
  • American Cuisine,

Dishes

  • Seafood,
  • Pasta,
  • Hamburger,
  • Pizza,

Features

  • Extensive Wine List,
  • Restaurant With Party Services,
  • Restaurant With Terrace,
  • Restaurant With Private Rooms,
  • Prix Fixe Menu,
  • Wheelchair-accessible Restaurant,

Atmosphere

  • Casual,
  • Romantic,

Products and Services

  • Italian Cuisine,

Languages Spoken

  • English,
Location
37 Elm St, Toronto, ON M5G 1H1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Donatello Restaurant

How would you rate this business?
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
mviscount
By

Seriously, best restaurant i have been to! Donatello on Elm in Toronto - the service was sooo good - made very special by our knowlwedgable server! The food - sublime! I highly recommend it! What a night!!! The lamb was perfect, and the seafood pasta in a pernod cream sauce to die for. Such wondeful hosts! OMG!They even wrote Happy Birthday Michelle in chocolate around my tiramisu. Such a special night!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP
Allie Bell
By

If there was an option for negative stars regarding service, food and experience. I would offer a negative 10 star review. The service staff are extremely rude. Food is not made in house and the pasta is clearly frozen. But waiting over an hour for just mains while watching other tables who arrived after our small table of 5 receive their food before us is just dispicable. Avoid at all costs.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
fait4449
By

We enjoyed everything about our visit here. Beautiful street, the best service we have ever had and we are out All the time, and our food was very good. We have no complaints....will definitely return again!!! Our server was very attentive, knowledgeable and interesting...unfortunately...we did not remember his name, but he is from Bangladesh...that may help?? Haha...

Are you the owner? Reply or Contact YP
Jerowe R
By

Good Quality

Love the food here, tasy and good portion. A bit on the expensive side.

Food: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

A horrible experience all around

I once visited Donatello years ago for a work Christmas party. The meal was a la carte. I dismissed the underwhelming cuisine as just being the nature of the beast when you have a large party during a busy time of year and day....sadly this wasn't an isolated incident. Some friends from out of town came in and saw positive reviews for Donatello, so we decided to give it a shot. The restaurant wasn't very busy, but the waitress still got out order wrong. I had butternut squash ravioli, which was undercooked and over-salted. It was practically inedible. The service was equally awful. At every stage in the evening, one of the wait staff was rushing us, seemingly hurrying us to get out of our table and get out of the restaurant. Honestly, I felt like I was getting the bum's rush. After paying our bill we raised our concerns with the Maitre'D who seemed almost indifferent and assured us there was no rushing. This place hardly deserves a place on Elm St. and is the farthest thing from fine Italian dining I can imagine. Toronto has plenty of other great options...check them out and stay away from this place.

Are you the owner? Reply or Contact YP
Restaurantica12
By

Great Food, Great Atmosphere

My favourite restaurant downtown and won't break the bank. Food is delicious and the service is friendly and attentive. Personable owners that make you feel like guests not customers. Always an enjoyable visit and always a must when I visit downtown Toronto. The homemade ravioli is phenomenal.

Atmosphere: 4/5
Food: 5/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Unimpressed

Poor attention to detail all around. Service was amiable but very inattentive: Water came long after wine was served. Balsamic Vinegar & Oil, served it attractive containers with bread, were insipid quality. Food was uninspired and not very authentic Italian. Carpccio was attractively plated but near tasteless. Veal was over-floured and somewhat over-cooked. Flavors were lacking.

Atmosphere: 3/5
Food: 3/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

The glass of house wine was diluted with water...

The glass of house wine was diluted with water. The Minestrone soup was decent. A bit too salty. The lamb chops were fresh but were overdone. Asked for medium rare, came medium. The service was poor considering the price of the entire meal ($55). The waitress was polite but unhelpful. A party of 3 came after me but were seated first. Neither of us had a reservation.

Atmosphere: 3/5
Food: 3/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Everything was delicious, my only criticism would...

Everything was delicious, my only criticism would be that it was WAY too salty. And that applies to salad as well as the main dishes/sauces.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
Are you the owner? Reply or Contact YP
November 11, 2019

The service was fantastic! My son got stuck in traffic and arrived when the rest of our dinner party was having dessert. The wait staff was able to accommodate him with his meal in very timely manner.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 11, 2019

We always LOVE coming to Donatello for dinner. Filomena is so lovely, she hugs us upon arrival and seats us immediately at our favourite table. Thank you for always being so nice to us, and thank you for the best Italian food in Toronto! :)

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 30, 2019

Lovely meal and great service. We look forward to returning.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

October 27, 2019

Excellent service! Professional, warm snd helpful. Wonderful atmosphere, and very good food...we will go back!!!

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

October 26, 2019

Disappointed and bad service

Ambiance: 2/5

Cuisine: 1/5

Service: 1/5

October 21, 2019

This was our first time at Donatello. Our waiter was wonderful and very Knowledgeable. There were 8 of us for dinner and everyone really enjoyed their meals. We could actually hear each other and it was a great evening. We will definitely go back!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 18, 2019

Great, friendly service, great food, nice, cozy place with an unhurried feel. Our third visit and we will be back next time we’re in town.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 17, 2019

Excellent service, authentic quality food and good portions.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

October 13, 2019

Always an amazing meal with outstanding service!!! Bravo Donatello!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 12, 2019

First time at the restaurant and definitely will be back. Everything was great.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 6, 2019

Fantastic service and dinner. The waiter was superb, very knowledgeable every item recommended was delicious. We would highly recommend this restaurant.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 7, 2019

Our waiter was great. The wine we wanted was not available however brought several selections in same price range to show us. Very happy with the wine he suggested. Service all evening was great. Will definitely be back

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 5, 2019

It was a special evening for us and your service and place made it even more specia. Thank you.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 29, 2019

Special shoutout to our waiter...extremely knowledgeable on menu and wine selections. The atmosphere and food were unbelievable. Will visit every time I am in Tironto

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 29, 2019

Nice place. We were in Toronto for seven days and dined there twice.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

September 30, 2019

We enjoyed the food at Donatello except the Caesar salad, which was dripping in dressing, which tasted more like a bland mayo. I had the grilled squid, which was very tender, and the vegetables were very tasty. The portions were ample. The service was a bit slow; we seem to hit the end of the first seating and the beginning of the next.

Ambiance: 5/5

Cuisine: 4/5

Service: 3/5

September 29, 2019

Greated by a rude seating hostess she should be fired.

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

September 23, 2019

First visit will be returning excellent food and atmosphere!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 22, 2019

We made a late reservation for 7:00 pm through the online reservation. When we arrived at the restaurant, we discovered that our reservation had not been "registered" in the system yet. The hostess that greeted us by the door made an effort and found a table for my husband and our daughter. We were very grateful. We ordered different items from the menu as well as a special and very happy with our choices. Everything was fresh and very tasty. Our server was very helpful, efficient and friendly. We would recommend this restaurant to our friends and family.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

September 22, 2019

Amazing food and service that keeps us coming back. Staff are awesome

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 23, 2019

Shrimp cocktail a little dry but overall a good experience. Gnocchi were excellent. Very quaint and rustic, felt like I was a guest a someone's home.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

September 21, 2019

One of the best servers I’ve ever had at any restaurant I’ve ever been to. Unfortunately I forgot his name. It was as if he read my mind from the the food, to the suggested wine, to the dessert and coffee. Great experience, will definitely return in the future.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

September 21, 2019

Service was outstanding.personal and custom to our table. The detail provided while sharing the specials showcased amazing skill. We had not been to the restaurant in a number of years and remembered the good time. We were not disappointed! Outstanding!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 15, 2019

A gem of a place in Toronto. Real Italian feel.Great food and would recommend but you need to book.

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

September 16, 2019

Long delays before having menus presented. Another long wait until a wine order was taken. And almost an hour from the time that the wine was served until the appetizer arrived. Indifferent attitude to us until I did complain and then, a panic to make-up for what they had fallen behind on. The restaurant was serving a number of large groups that night and we clearly suffered from that focus. I would not return.

Ambiance: 3/5

Cuisine: 3/5

Service: 1/5

September 16, 2019

We had a table for 8 at donatello this past Saturday September 14. The atmosphere was very nice at this restaurent. It is more upscale and it had a nice ambiance. The greeters were great at welcoming you the restaurant and taking you to your table. The server was very professional and knew his menu and had great recommendations. We all tried different dish and we can agree that the food was amazing. It is pricey but you are paying for great service and great food. The only disappointment we had was that they ran out of the chocolate brownie cheesecake which the ladies wanted so bad. Apart from that, overall great experience and we would definitely dine at this restaurent again.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 15, 2019

We are from Buffalo area so we go to Toronto often and every time we do we make sure we eat Donatello's. The service and food never let us down. Always excellent.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 16, 2019

Exceeded expectations, we each ordered a different nightly special. Shared an appetizer so no room for dessert.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 16, 2019

We had the private dining room. It was an excellent experience. The room was beautiful, softly lit, with a window where we could see people sitting on the patio. Service was excellent; they were very attentive but not intrusive at all. Food was very good Italian; fresh and simple fare. Highly recommend this restaurant.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 12, 2019

Excellent on all counts, highly recomended

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Contact this business
Close menu