Seriously, best restaurant i have been to! Donatello on Elm in Toronto - the service was sooo good - made very special by our knowlwedgable server! The food - sublime! I highly recommend it! What a night!!! The lamb was perfect, and the seafood pasta in a pernod cream sauce to die for. Such wondeful hosts! OMG!They even wrote Happy Birthday Michelle in chocolate around my tiramisu. Such a special night!
If there was an option for negative stars regarding service, food and experience. I would offer a negative 10 star review. The service staff are extremely rude. Food is not made in house and the pasta is clearly frozen. But waiting over an hour for just mains while watching other tables who arrived after our small table of 5 receive their food before us is just dispicable. Avoid at all costs.
We enjoyed everything about our visit here. Beautiful street, the best service we have ever had and we are out All the time, and our food was very good. We have no complaints....will definitely return again!!! Our server was very attentive, knowledgeable and interesting...unfortunately...we did not remember his name, but he is from Bangladesh...that may help?? Haha...
I once visited Donatello years ago for a work Christmas party. The meal was a la carte. I dismissed the underwhelming cuisine as just being the nature of the beast when you have a large party during a busy time of year and day....sadly this wasn't an isolated incident.
Some friends from out of town came in and saw positive reviews for Donatello, so we decided to give it a shot. The restaurant wasn't very busy, but the waitress still got out order wrong. I had butternut squash ravioli, which was undercooked and over-salted. It was practically inedible.
The service was equally awful. At every stage in the evening, one of the wait staff was rushing us, seemingly hurrying us to get out of our table and get out of the restaurant. Honestly, I felt like I was getting the bum's rush.
After paying our bill we raised our concerns with the Maitre'D who seemed almost indifferent and assured us there was no rushing.
This place hardly deserves a place on Elm St. and is the farthest thing from fine Italian dining I can imagine. Toronto has plenty of other great options...check them out and stay away from this place.
My favourite restaurant downtown and won't break the bank. Food is delicious and the service is friendly and attentive. Personable owners that make you feel like guests not customers. Always an enjoyable visit and always a must when I visit downtown Toronto. The homemade ravioli is phenomenal.
Poor attention to detail all around.
Service was amiable but very inattentive: Water came long after wine was served.
Balsamic Vinegar & Oil, served it attractive containers with bread, were insipid quality.
Food was uninspired and not very authentic Italian.
Carpccio was attractively plated but near tasteless.
Veal was over-floured and somewhat over-cooked.
Flavors were lacking.
The glass of house wine was diluted with water.
The Minestrone soup was decent. A bit too salty.
The lamb chops were fresh but were overdone. Asked for medium rare, came medium.
The service was poor considering the price of the entire meal ($55). The waitress was polite but unhelpful. A party of 3 came after me but were seated first. Neither of us had a reservation.
Always a great spot for us! Ambiance is great - even in the cold - heaters on the patio kept us toasty 😊
Wine selection is great and our meal was delicious! We will be back soon!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Val
November 17, 2020
We were all very pleased with our dinner on Saturday night. The covered patio was sufficiently warm and staff were excellent.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Jose
November 5, 2020
Incredible food and service. Our favourite restaurant for a romantic dinner.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Gunja
October 21, 2020
The food was very authentic and delicious and the service was super! I give it five stars all the way! We will definitely go there again!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By John
October 11, 2020
Staff were very attentive and food was very good.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Randy
October 9, 2020
Great meal and service
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Aimee
October 4, 2020
An amazing dinner! Food and service are top notch!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Vj
October 1, 2020
The atmosphere was fantastic. The food was perfect temperature, precise plating and beyond tasteful. We had the rack of lamb, shrimp/scallops pasta, and the grilled calamari. The service...impeccable. Definitely recommend this place! Thank you for a lovely evening.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Jocelyn
September 22, 2020
Out favourite spot! Drive all the way from North of Barrie to enjoy 😊
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Diane
September 22, 2020
Delicious Italian dishes, attentive and pleasant servers, and a great venue for celebrating with family. All contributing to a perfect evening.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Aditi
September 21, 2020
Wonderful food and service! Definitely recommend!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Cassandra
September 20, 2020
Donatello is the restaurant that is a must try!!!! The servers were amazing and the atmosphere was friendly and relaxing.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Avery
September 15, 2020
Food was amazing but the price was pretty high
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Jamie
September 13, 2020
Thank you
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Kaylan
September 9, 2020
Another excellent experience at Donatello! Delicious food, excellent service, and such a lovely atmosphere out on the patio.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Sana
September 7, 2020
Amazing!! We will definitely be back!!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Arlene
September 6, 2020
We all enjoyed an excellent evening at this restaurant and will definitely return. Highly recommend quality and service.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By John
September 6, 2020
Good experience. We sat on upstairs outdoor patio, which is beautiful. Food was very good, service was as well. Would definitely recommend to friends.
Ambiance:5/5
Cuisine:4/5
Service:4/5
By HENOK
September 1, 2020
DELICIOUS FOOD AND CUSTOMER SERVIS EXCELLENT
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Demo
August 26, 2020
Awesome service, really made the night special :).
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Ana Marija
August 10, 2020
Amazing service and great food!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Maddie
August 10, 2020
Great service, delicious food!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Jessica
August 7, 2020
Donatello is hands down the best restaurant in all of Toronto (and of all the restaurants I’ve ever dined at). It’s always mine and my family’s go to restaurant of choice when they come to visit, and it never lets us down. The service was impeccable, the food was absolutely delicious (as always) and the owner is a gem to talk to. There isn’t a single thing on the menu that won’t come out perfect. You can’t go wrong and I would absolutely recommend to anyone.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By FREDERIC
August 7, 2020
Si good
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Ruta
August 4, 2020
We had a lovely meal and the service was great, I would highly recommend the Risotto they had on special - it was delicious!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By David
July 24, 2020
Have had the pleasure of coming here for years. This place has it all.. Amazing Italian cuisine, warm, welcoming atmosphere and terrific, friendly staff. They always remember our order and it's always served in a timely manner and is always on point!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Deandra
July 19, 2020
Beautiful spot and amazing food!
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Ilonna
July 19, 2020
The food was amazing and the staff was very friendly and kind. Quick and polite. Would definitely come back again.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Brad
July 13, 2020
The best restaurant in the galaxy.
Ambiance:5/5
Cuisine:5/5
Service:5/5
By Philip
July 9, 2020
Charming patio, wonderful service—above & beyond wonderful especially given the flash rain storm. Will definitely return for the spaghetti, amongst the best I’ve ever tasted!
