Ratings & Reviews - Mercatto Restaurant

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  • Atmosphere: 5/5
  • Food: 5/5
  • Service: 5/5
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Jennifer L
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Best Italian food in the city!!

Definitely a must try if you are downtown, and if not it is well worth the trip! Absolutely the best Italian restaurant I have tried by far in terms of food, service, location and price range!! You need to experience it for yourself to see!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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December 15, 2017

Food was average, outrageous wine prices.

Ambiance: 4/5

Cuisine: 3/5

Service: 5/5

December 15, 2017

Great food, efficient service prior to a concert a Massey Hall. Added ambiance and view of Trinity Square in the snow and a surprise appearance of Santa was perfect for our family holiday outing.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 14, 2017

Consistently a great place for lunch. We will be back.....may be for dinner!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 13, 2017

A bustling atmosphere. Definitely not for a quiet dinner, but perfect for a quick pre theatre or post work meal. Service was very prompt and meals were served as ordered and very hot. Staff were very good about adjusting our reservation time as we got caught in traffic. Food presentation was good, quality was average. Prices good for a downtown restaurant.

Ambiance: 4/5

Cuisine: 3/5

Service: 5/5

December 11, 2017

Only negative comment is that the wine was too expensive.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

December 11, 2017

Always a great place to visit. Thank you Mia

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 10, 2017

Our server was absolutely hilarious, she was really nice and helped my friend settle on a caramel cheesecake without the berries which was very thoughtful and helpful

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 8, 2017

Great food, service and ambiance! Only issue is the noise for a business meeting, you need to lean in, which is not too bad.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

December 5, 2017

Will was fantastic! Best service I've had at a restaurant in a long time. Will definitely return soon.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

December 2, 2017

No bread, no oil, no balsamic. Very cheap pre-packaged bread sticks, only. Spaghetti sauce tasted identical to the bland sauce with canned Chef Boy R D. No herbs, no olive oil, no garlic in the sauce. I can just picture the huge can of very cheap tomato sauce in the kitchen, that all they do is open and heat. No grated parmigiana cheese for the salad or the spaghetti. And the spaghetti and meatballs was $19 per plate.

Ambiance: 4/5

Cuisine: 1/5

Service: 4/5

December 3, 2017

Consistently great service and food!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 29, 2017

Food was very tasty. My portion of spaghetti was a bit small, I wish I had also ordered an appetizer.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

November 27, 2017

Great place, great food, great service. Quite the haven after a crazy morning of shopping. Must try meat balls, crostinii, roasted cauliflower and calimari - totally delicious!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 26, 2017

Excellent Food and service.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 27, 2017

Great dinner!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 26, 2017

I only gave 4 stars for the restaurant ambiance because we managed to get a set by a window. Being located in the Eaton centre we did not expect that type of seating where you could see outside!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

November 26, 2017

Seated upstairs. Ambience nowhere near as nice as main floor.

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

November 26, 2017

Due to traffic we arrived late, however our reservation was taken care of quickly! Server was attentive, food service was very efficient! Good overall experience.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

November 24, 2017

All the staff helped make this a great event for my guests (29 of us), for a great evening out. Have already booked to bring back my group of friends again, as a result of the wonderful service, and excellent food.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 24, 2017

Overall, attentive and pleasant service! Food and wine were delicious!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 21, 2017

Our Orecchiette was cold and hard (very disappointed) the pizza was excellent loved it

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

November 19, 2017

Water was warm Had to ask for bread

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

November 18, 2017

We always are impressed by the quality of the food in your restaurant. I had the artic char for the first time and it was perfect - crispy skin and wonderfully cooked fish. The orecchiette pasta were delicious as always and the fried calamari were extremely tender and crisp. The pizzas and pasta are made with homemade tomato sauce, one can tell - a great restaurant !

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 19, 2017

Our food was fantastic and our server even better ! I have been many times before going to the theater and always have a great experience !

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

November 17, 2017

Great pizza, great service our server was terrific. Will be back

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

November 15, 2017

Great at atmosphere, enjoyed it. Our server Danny was excellent

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

November 11, 2017

You hosting staff were unprofessional and inappropriate. Would never return. Arrogant. Unhelpful. Difficult hostess/host. Manager was not capable of demonstrating leadership skills. Made our evening unpleasant.

Ambiance: 1/5

Cuisine: 3/5

Service: 1/5

November 5, 2017

We were at the restaurant prior to a concert at Massey Hall, reservation at 6, concert at 8. We enjoyed our meal very much (I was particularly fond of the arugula salad with beets and burrata) and our waitress was delightful. However it does take a while for things to come to the table, drinks included. I had read this in a couple of other reviews, so suggested that we bulk order everything so it comes to the table at once. This turned out well for us and we were not rushed to make the concert. If you do not have time constraints, you will enjoy a nice, leisurely meal with tasty food.

Ambiance: 5/5

Cuisine: 4/5

Service: 4/5

November 3, 2017

Made a reservation. The table was upstairs. Told to go upstairs as my party have already arrived. I got up and didn’t see my friends. Asked a staff upstairs. They have no idea which table . Told to go back downstairs to ask the hostess. My suggestion to improve customer service- staff should be able to call the hostess to check or someone bring your clients upstairs in the future. The food was ok. It wasn’t very hot (I ordered pasta).

Ambiance: 4/5

Cuisine: 2/5

Service: 3/5

November 1, 2017

Reliable place. Good food and service and nice bright location.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

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Editor’s Pick
Great places to eat in Toronto malls, mid-shopping spree

Great places to eat in Toronto malls, mid-shopping spree

Trattoria Mercatto in the Eaton Centre, does Italian, and it does Italian well. Whether you’re craving panini, pizza or pasta, or just some antipasti, you will find what you’re looking for here. Bring on the carb-loading! You’ll need the energy to get you through this massive mall.

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