Ratings & Reviews - Mercatto Restaurant

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  • Atmosphere: 5/5
  • Food: 5/5
  • Service: 5/5
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Jennifer L
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Best Italian food in the city!!

Definitely a must try if you are downtown, and if not it is well worth the trip! Absolutely the best Italian restaurant I have tried by far in terms of food, service, location and price range!! You need to experience it for yourself to see!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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November 21, 2017

Our Orecchiette was cold and hard (very disappointed) the pizza was excellent loved it

Ambiance: 3/5

Cuisine: 3/5

Service: 3/5

November 19, 2017

Water was warm Had to ask for bread

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

November 18, 2017

We always are impressed by the quality of the food in your restaurant. I had the artic char for the first time and it was perfect - crispy skin and wonderfully cooked fish. The orecchiette pasta were delicious as always and the fried calamari were extremely tender and crisp. The pizzas and pasta are made with homemade tomato sauce, one can tell - a great restaurant !

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

November 19, 2017

Our food was fantastic and our server even better ! I have been many times before going to the theater and always have a great experience !

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

November 17, 2017

Great pizza, great service our server was terrific. Will be back

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

November 15, 2017

Great at atmosphere, enjoyed it. Our server Danny was excellent

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

November 11, 2017

You hosting staff were unprofessional and inappropriate. Would never return. Arrogant. Unhelpful. Difficult hostess/host. Manager was not capable of demonstrating leadership skills. Made our evening unpleasant.

Ambiance: 1/5

Cuisine: 3/5

Service: 1/5

November 5, 2017

We were at the restaurant prior to a concert at Massey Hall, reservation at 6, concert at 8. We enjoyed our meal very much (I was particularly fond of the arugula salad with beets and burrata) and our waitress was delightful. However it does take a while for things to come to the table, drinks included. I had read this in a couple of other reviews, so suggested that we bulk order everything so it comes to the table at once. This turned out well for us and we were not rushed to make the concert. If you do not have time constraints, you will enjoy a nice, leisurely meal with tasty food.

Ambiance: 5/5

Cuisine: 4/5

Service: 4/5

November 3, 2017

Made a reservation. The table was upstairs. Told to go upstairs as my party have already arrived. I got up and didn’t see my friends. Asked a staff upstairs. They have no idea which table . Told to go back downstairs to ask the hostess. My suggestion to improve customer service- staff should be able to call the hostess to check or someone bring your clients upstairs in the future. The food was ok. It wasn’t very hot (I ordered pasta).

Ambiance: 4/5

Cuisine: 2/5

Service: 3/5

November 1, 2017

Reliable place. Good food and service and nice bright location.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

November 2, 2017

Great location, very good food choice and very good service.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 29, 2017

We had a great dinner and the service was quite good. We found that the noise level was a little high. We enjoy your patio more so we would have rated the atmosphere higher in the summer.

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

October 27, 2017

Dinner before a concert at Massey Hall. Service and food were excellent for the price. A bit noisy but that is to be expected in an 2 story open dining room. Pasta and main course dishes seemed a little on the small side but that left room for a generous dessert. Fairly good selection of wines as well.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

October 27, 2017

Good pasta and friendly service

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

October 27, 2017

We had gone to see Bat out of Hell. Another friend recommended the restaurant so none of us had ever eaten there. The service was amazing, the entire staff was friendly and accommodating. We were all very impressed with the presentation and service that we received. The food was delicious and we all enjoyed the evening. Thank you!!! I have already recommended the restaurant to friends and I look forward to returning.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 26, 2017

Although a tight fit at our table on second floor, the food was excelllent. Our server was prompt, attentive and pleasant.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 22, 2017

Excellent meal! Service was spot on. Only criticism is level of noise, was a bit noisy. Worth it though for the quality of food.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

October 22, 2017

Was there for the marathon. Pasta was good. Just shockingly small portions, especially considering the price.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

October 21, 2017

Great pizza, attentive service, great wine selection.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 16, 2017

Service was good. We needed to be out fairly quick and everything came hot and at a good pace. Server was very helpful. Food however was disappointing. Calamari appetizer needs more seasoning and was just ho hum. I've had worse but I've had better in a lot of places. Seafood pasta had much better calamari in it, was well seasoned but came in what felt like a luch portion and without presentation. Pasta dishes came without bread. I don't think I have ever dined Italian where bread is not served either on seating or with a saucy meal. In fairness, thin breadsticks in packages were in a jar on the table and who knows how many people those have seen so they stayed unopened. Overall impression... I miss Mr Greenjeans.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

October 16, 2017

We had a tight time-line for dinner because we were running late and we’re headed to the theatre and the service was fantastic. Although we were rushed, we didn’t feel rushed and managed to really enjoy our dinner.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 16, 2017

Hostess was very friendly and accommodating, given we had a toddler and an infant in a stroller. Our waiter bordered on rude from the moment we sat down. But other members of staff were quite nice. Food was disappointing. We won't be returning.

Ambiance: 4/5

Cuisine: 3/5

Service: 2/5

October 14, 2017

Great friendly service. Everyone enjoyed the food they ordered.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 7, 2017

Great spot, best meatballs! Staff super efficient and knowledgeable! Will 100% be back soon!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 28, 2017

Excellent service and food.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 27, 2017

We knew to book 24 hours in advance. We got a great table with a view to the outside. The food was great - really authentic. Service was excellent.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 12, 2017

we were extremely impressed with the food and service.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 12, 2017

I attended lunch with a co-worker. We shared a Margarita Pizza and garden salad. Service was prompt and our server was very polite and attentive! BUT, was disappointed when our salad was served in two different plates - already split. It looked like half of the salad was missing - has the size gone down?/ Found this to be rude and unprofessional... Usually, when I order a salad to share, it is served on one plate, and then my company and I split it. Not sure if I am coming back

Ambiance: 5/5

Cuisine: 3/5

Service: 5/5

August 31, 2017

Always a great place for dinner. Good service and great food.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 31, 2017

Outstanding!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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Trattoria Mercatto in the Eaton Centre, does Italian, and it does Italian well. Whether you’re craving panini, pizza or pasta, or just some antipasti, you will find what you’re looking for here. Bring on the carb-loading! You’ll need the energy to get you through this massive mall.

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