Ratings & Reviews - Playa Cabana Hacienda

How would you rate this business?
  • Atmosphere: 2/5
  • Food: 2/5
  • Service: 1/5
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lemo6433
By

Even thoughh we had reservations they made us wait over 20 min to get our table because they gave it away. Our server got everyone order wrong which made they wait for the food be double what it supposed to be, and he had the audacity of chrgibg us for his mistakes and would not remove the extra items! Never coming back, horrible service and management. Dont waste your time there

Atmosphere: 2/5
Food: 2/5
Service: 1/5
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Joe A
By

This place has a ...

This place has a great atmosphere. The music wasn't too loud, so casual dining was nice. Our server (we believe his name was Matt, he had an accent) was very knowledgable and wasn't overly trying to upsell constantly. The food was fantastic and tasted great. If you come with multiple people, you can get many different tacos and share between each person. All in all, great place to grab food.

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May 19, 2018

We had a great night but we want to highlight something you should fix in your restaurant. Out the back of the restaurant near the wood oven is two tiles on the right side as the end of the bar .They are loose and I stumbled and just saved myself. I saw someone else too. I would fix this ASAP to save your self any health and safety issue

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 14, 2018

Excellent good

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

May 13, 2018

Food great however i would suggest you advise your patrons on the level of spice on the tacos specially for seniors, children or expecting mothers. Unfortunately i had my mother a senior my expecting wife and a child and neither can eat the tacos because they were too spicy.

Ambiance: 5/5

Cuisine: 3/5

Service: 5/5

May 11, 2018

Everything was spectacular. They only lost the food star because Hacienda doesn't have that delicious green, garlic-y, sauce that they offer at Playa Cabana, in The Junction. Atmosphere was arguably better though, and our server was top notch.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

May 8, 2018

Even though we (9 people) had to wait 40 minutes for my reserved table we still had a great time. It was cinco de mayo, and while Hacienda probably should have been a little more organised and telling diner they had a strict 2 hour sitting the atmosphere was vibrant and enjoyable. We’ll be back on a less crowded day no doubt.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 6, 2018

The service is mediocre to bad. The seating is cramped with old and uncomfortable tables and chairs. The hostess ignores people waiting. All in all not worth the money or time.

Ambiance: 2/5

Cuisine: 3/5

Service: 2/5

May 6, 2018

The servers were great! Very attentive and constantly filling out water glasses, coming by to check-up on us, etc. They even accompdated when I asked to add a third person. The only thing I did not enjoy was my main meal, Cauliflour tacos in the hard shell. The hard shell was deep fried and super oily. Not to mention the cauliflour contents were also oily/watery. The tacos were drenched in oil by the time I got the meal. They def need to reconsider the cauliflour taco recipe because the soggy-taco is not a pleasant meal to endure! :(

Ambiance: 4/5

Cuisine: 2/5

Service: 5/5

May 6, 2018

Amazing food and service

Ambiance: 2/5

Cuisine: 5/5

Service: 4/5

May 7, 2018

Food was excellent! Atmosphere was great although it was really warm and very loud due to the Cinco de Mayo celebrations. Overall had a great time and will definitely go back.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

April 29, 2018

Hacienda had very good tacos, as well as chips, guac, and salsa. Overall, the service was also good. One critique: they clearly forgot one of our orders, and quite a lot of time had passed. We finally mentioned something to the nearest waiter. When our waiter came back, he confirmed that we were waiting on those tacos, but never admitted that they forgot them (we waited an additional 10 minutes!), and just kind of bragged about how good they are afterwards. They WERE good, but how about an... I'm sorry we forgot those ones? Or those ones on the house? Be more humble.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

April 29, 2018

Love the new taco menu

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

April 28, 2018

Our server was AMAZE

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 22, 2018

Great experience and food was incredible. Thank you sweata for making it a great bday for my girl. Been bragging about you guys all weekend.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 22, 2018

Excellent ambience. Slightly too dim on the lights but amazing service. Packed for a late friday evening

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 22, 2018

Great time! Great service.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 21, 2018

Great place a little crowded but the food made up for it...great place!

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

April 19, 2018

Tables and chairs are a little tight but the food and service are excellent.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 15, 2018

Table TOO SMALL!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

April 14, 2018

It was a great Meal. I am upset there is no longer enchilada ion the menu. The server was ok but a bit slow and forgot our top up of chips until the endi of meal. We were in the back room and we had to ask for heat a it was freezing back there. Also the noise and music was so loud it was distracting.

Ambiance: 2/5

Cuisine: 5/5

Service: 3/5

April 6, 2018

Love the new menu and food quality has gone way up!

Ambiance: 3/5

Cuisine: 5/5

Service: 5/5

April 4, 2018

My group enjoyed the atmosphere. Music & lighting was just right. Food service was quick and delicious. Definitely will visit again

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

March 30, 2018

Great dining experience, the best margheritas!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 25, 2018

Such a great experience! We brought a large group of students (21) from the US and they were incredibly accommodating and helpful throughout the entire process. Food was incredible, service was fantastic, and atmosphere was fun. Would definitely return!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

March 5, 2018

The food and service here was exceptional as always. They were very accommodating to our large party of 18 people and the quality of service did not change compared to when I have been here with a smaller group. We also had 2 children in our group and they provided an off the menu option for them which was great! Can't wait to come back!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 26, 2018

Amazing! Always looking for the best tacos in the city and the shrimp tacos here just topped my list. Can’t wait to return!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 26, 2018

Too dark; poor lighting. Felt rushed - when ordering tacos, perhaps ask if they would like them service one at a time to slow down pace.

Ambiance: 2/5

Cuisine: 4/5

Service: 3/5

February 22, 2018

As always-exceptional.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

February 18, 2018

Even though we made reservations, when we got there we had to wait 20 min for our table because simply they gabe our table away. We were there on time, but they did not care. Also the server got everyones order mixed up, no one got what they wanted, which meant more waiting time to eat. And at the end he over charged for the food he mixed up, we ended up having to pay for his mistakes. I am never coming back. Horrible experience

Ambiance: 3/5

Cuisine: 2/5

Service: 1/5

February 15, 2018

Our server(forgot her name..sounds like Riannha,) was excellent, efficient, accommodating, fun, beautiful;) Cocktails and food quality were excellent, but limited. The Men wanted the burritos not the little tacos( we did know that they weren't available for our party of 9 going in though.)I sadly would not come back with a large party again --limited choices on the shortened menu and the large party prix fix menu had Choices that did not appeal to our guests (it can get very expensive too.). Atmosphere.--Crazy crowded. To have a large party wait for their table crunched in a narrow area by the bar and hostess stand was not good. Thankfully we didn't have to wait too long for our reservation. We sat downstairs, very narrow, tables on top of each other. I had a wobbly chair that was annoying but the pluses outweighed the minuses. In the future We would try with a smaller group, your outdoor area.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

February 11, 2018

Excellent braised short rib burrito and love their margaritas.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

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