Ratings & Reviews - Playa Cabana Hacienda

How would you rate this business?
  • Atmosphere: 2/5
  • Food: 2/5
  • Service: 1/5
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lemo6433
By

Even thoughh we had reservations they made us wait over 20 min to get our table because they gave it away. Our server got everyone order wrong which made they wait for the food be double what it supposed to be, and he had the audacity of chrgibg us for his mistakes and would not remove the extra items! Never coming back, horrible service and management. Dont waste your time there

Atmosphere: 2/5
Food: 2/5
Service: 1/5
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Joe A
By

This place has a ...

This place has a great atmosphere. The music wasn't too loud, so casual dining was nice. Our server (we believe his name was Matt, he had an accent) was very knowledgable and wasn't overly trying to upsell constantly. The food was fantastic and tasted great. If you come with multiple people, you can get many different tacos and share between each person. All in all, great place to grab food.

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October 19, 2018

The seating is very cramped. Luckily we were there early; the restaurant was not full, and no one was sitting at the next table. Otherwise it would have been very uncomfortable.

Ambiance: 2/5

Cuisine: 4/5

Service: 5/5

October 18, 2018

Allow the option to order just one taco or at least combine 3 different options for the tacos instead of having 3 tacos of the same type

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 14, 2018

My husband and I went for a casual dinner before going to an event nearby. We were surprised by how small the venue was. There are only a few tables and they are VERY close together. Not a great place for a couples dinner. The décor was lively and music was loud. I ordered the baja fish tacos which were excellent. The perfect balance between mellow and heat. My huband ordered the marinated steak tacos and they two were tasty. We halso had the guacamole and chips and the marinated beet salad. Everything was excellent. The beet portion was smaller than expected but tasty. Our overall impression was good the food was great. The prices were a bit high but I guess that expected for the neighbourhood.

Ambiance: 3/5

Cuisine: 5/5

Service: 4/5

October 12, 2018

It was so loud we couldn’t stay for dinner.

Ambiance: 2/5

Cuisine: 1/5

Service: 1/5

October 5, 2018

Great vibe.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 1, 2018

The food was wonderful and the service was great. The atmosphere had an awesome vibe to it and we really enjoyed it. The bathrooms were very grimy.

Ambiance: 3/5

Cuisine: 4/5

Service: 4/5

September 30, 2018

Always amazing. Great staff and amazing food.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 29, 2018

Love this place!! Staff are awesome and food is delicious. Great cocktails. Perfect Friday night. Thanks !!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 10, 2018

We had a party of 4. For appetizers, we ordered seafood ceviche and tuna ceviche. Seafood ceviche was too spicy—almost inedible. Tuna ceviche had 4x more onions than tuna. I nhave never seen tuna ceviche with so little tuna. Waiter had recommended the tuna ceviche so we ordered it. He never came back to check if we were happy with our orders until the very end of the meal. He apologized when we were paying, but no adjustment or compensation of our bill was offered. We ordered grilled fish tacos. They should have equal amounts of fish inside each taco, especially since we were sharing. The fish prices were not quite different- two fish tacos had tiny pieces of fish with much more cabbage garnish than fish. $24 for such a small portion of fish was not good value. Waiter took our order and other servers brought the food to our table. There was confusion when serving us— they did not keep track who was receiving which dish and the servers returned back and forth to the kitchen twice to switch out our various dishes until they got it right. The lobster tacos at $36 were dry and very pricey. Would not recommend to order them from this restaurant. It is obvious that food quality and service are not a priority in this restaurant.

Ambiance: 5/5

Cuisine: 2/5

Service: 1/5

August 30, 2018

The atmosphere is nice, but the service was slow and unaccommodating. The portions are small for their price and the meat was dry.

Ambiance: 4/5

Cuisine: 2/5

Service: 2/5

August 26, 2018

They scam you with the chips when you order the guacamole, because they hardly give you any. However, when you pay $3 to order more chips, the same bowl is somehow magically jammed with more chips than you need. The appropriate amount of chips should be given the first time.

Ambiance: 5/5

Cuisine: 5/5

Service: 3/5

August 23, 2018

Wish you could mix and match tacos or buy them as singles rather than have to get all 3 the same kind! Food was good overall though just think having more choice would make the menu a lot stronger

Ambiance: 5/5

Cuisine: 4/5

Service: 4/5

August 23, 2018

The menu changed and it was not the same or the food good

Ambiance: 4/5

Cuisine: 2/5

Service: 4/5

August 22, 2018

They should really change their salsa. It’s not good and tastes like stewed tomatoes. It should be a more fresh tomato salsa. We never order it on Uber eats either for this reason. Also some of the tacos were overly greasy

Ambiance: 4/5

Cuisine: 3/5

Service: 5/5

August 20, 2018

Our server was very friendly and came by many times to help us refill water and food was delicious. However, we ordered a bunch of things to share and they all came out at once so mid-way through the tacos were soggy. Because of this, we felt very rushed.

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

August 19, 2018

Great food even better service! Will definitely visit again.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 10, 2018

The waitress was incredible. I went with 8 friends for a going away dinner and everyone shared with different smaller groups within the group and the waitress goes everyone’s order right. We were going to just split the bil between everyone but she went out of her way to split it between every person to that split a specifical meal. Truly everyone was so impressed and she was great. Haven’t ever had a better waitress.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 8, 2018

Christopher was a hoot and really enjoyed our food and the service was great! I don’t like beer at all but he made a great choice for an authentic Mexican brew and it was a nice change.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 8, 2018

Great atmosphere. Fun! The back patio is great unless it rains. The food was good but pretty spicy for my taste. Tacos were the majority of the menu but they offered great variety of them. We’d go back!

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

July 30, 2018

Amazing food and service!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 29, 2018

Terrific service and food. Family friendly!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 26, 2018

Great evening. We loved how everything was ready for us as we arrived. Wonderful food, lots of it. It was odd that only 6 chicken tacos and 6 fish tacos came out for 8 people (we did get 8 short rib tacos and sone extra vegetarian ones). One would think there would be one for each person but we certainly had plenty of food. Booming staff was very accommodating to our needs with small children.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

July 23, 2018

After a small miscommunication about our advanced order (for a group of 30 ppl), all was sorted and food came out plentifully and quickly. Staff were friendly and accommodating and food was delicious.

Ambiance: 4/5

Cuisine: 5/5

Service: 4/5

July 21, 2018

Unfortuantely I think the food wuality and flavour has declined some in the past couple of years. Also, freak incident, but I had one super hard chip and had it pierce the roof of my mouth. Actually bled pretty badly for a good while, but I suppose that was just a freak incident - though that chip was crazy hard. Anyway, a little disappointed overall, especially at the current price point.

Ambiance: 3/5

Cuisine: 3/5

Service: 4/5

July 14, 2018

Will return

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

July 7, 2018

Fabulous!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 1, 2018

Great food and drinks. Looking forward to our next visit

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

July 1, 2018

A very negative experience on a hot Saturday night. Starting with 0 A/C did not help. As far as our overall experience, this was pretty embarrassing compared to the other amazing locations. Ordered the Tuna Ceviche which came out literally 30 seconds after being ordered. Fish tasted really off and almost half cooked in a way. Ceviche should never be warm and the texture was off. In what world do restaurant workers think it is okay to bring out a dish less than a minute after it was ordered? It was really bizarre and off putting. The gobernador taco, which was recommended, fell apart within 1 gentle pick up and had 0 flavour at all. Extremely disappointing dish. Only positives were that the manager and server took these 2 items off the bill and gave us free drinks. Will not be returning... get it together guys!

Ambiance: 1/5

Cuisine: 2/5

Service: 2/5

June 25, 2018

Very good food and excellent service!

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

June 23, 2018

Great place for a relaxing Friday evening with tasty food and good margaritas

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

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