The Old Spaghetti Factory

3.3/5
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Details & Description

Cuisine type

  • Italian,

Dishes

  • Spaghetti,
  • Pizza,
  • Pasta,

Features

  • Restaurant With Wifi Internet,
  • Wheelchair-accessible Restaurant,
  • Restaurant With Terrace,
  • Restaurant With Bar,

Atmosphere

  • Casual,
  • Family,

Languages Spoken

  • English,
Location
54 The Esplanade, Toronto, ON M5E 1A6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - The Old Spaghetti Factory

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saritag15175985
By

Food was delicious! Service not the greatest... the environment was great! So much to see and so much going on! Loved it and I would return as a treat for the whole family and kept everyone entertained!

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sedatsagnak
By

General quality of food is amazing, Very Italian pasta with real Italian cooking way. Servers are pretty kind.

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Gillian
By

Delicious place. Great for families!

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Restaurantica12
By

Stay away! Take your stomachs and wallets somewhere where they give a damn ...

I don't write a review unless I'm blown away by a restaurant experience and I'm sorry to say that I am writing this review because I was blown away by how absolutely terrible our experience was last nite. First, our reservation was moved "because we haven't finished setting up" (we booked our dinner party a week in advance and called ahead 2 hours before our reservation) So, 20 odd people sat waiting in the bar with no offer of a complementary refreshment for the delay (we were all on time) We had specifically requested we all sit together as this was a birthday diner, that didn't happen "because we didn't arrange the big table ahead of time" (again, we called ahead…twice) Service was terrible with one over-worked server assigned to both our tables with no additional help Food was mediocre at best... - Clam chowder appetizer was lukewarm - Fettuccine Alfredo served lukewarm, bland sauce and the pasta was tough and tasteless and the portion was very small - Spumoni ice cream dessert was served melted and we had to wait for spoons while the ice cream dripped onto the tablecloth Long waits between courses, multiple errors on the drink orders and 20 minutes to get the checks To add insult to injury, restaurant was uncomfortably hot... I was given to understand that OSF was a Toronto landmark restaurant... It certainly was, it was a new benchmark in how far a restaurant will trade on it's marketing and once you’re seated, apparently show complete and utter disdain for any repeat business. I hope that his rather long review will save you the trouble of learning my lesson…

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Restaurantica12
By

Great Restaurant For Family Groupings

This was my wife and my return back after 25+ years, with my 2 brothers who were punks then and now they come with their wives and punk kids. It was a nostalgic return. We expected the food and service to be so-so, but were pleasantly surprised at the high quality of service and food taste/temperature and portion sizes. I was surprised that our waiter took all of our orders without writing anything down; yet it all arrived as expected...100% correct ! We decided that we will return as a group again, and way!!! sooner than later.

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Restaurantica12
By

very good food. food prepared in professional way, staff were very professional. we need to promote more professional restaurants, please help stop the spread of american fast food restaurants from eating up our city

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Restaurantica12
By

good food, great service, amazing value

I'm not sure what everyone who has written these reviews is talking about in terms of their horrible experiances. I went here on a saturday night and I was very impressed. I had called ahead to put my name on the wait list about half an hour in advance, and when I arrived, my table was ready. The atmosphere was so fun, and we were seated in an adorable little elevator shaft in middle of the restaurant. The service was absolutely amazing. We had let our waiter know that we were tight for time as we were going to see a show, and we had our drinks 3 minutes after ordering, and were finished our meals in 1 hour. In terms of the food, I personally thought it was good, however if you are expecting gourmet italian food, then you're at the wrong place. The pasta sauce was great, the bread was fresh and warm, and the salad was good as well. Overall, I had a great experiance here. For the value, you cannot do better, as everything from salad, to coffee and dessert is included in the price. The service was amazing and the atmosphere was so fun. Can't wait to return!

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Restaurantica12
By

Tasty Food and Great Value !!!

Very tasty food, generous portions and good value. Meatballs are large and delicious! Most menu items come complete with bread, salad and desert. Service is friendly and prompt. Can't be beat !!

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Restaurantica12
By

Heard of OSF many times over the years but what a...

Heard of OSF many times over the years but what a let down when we recently had a chance to go. Wow, was the place dingy, dark and old! And the tomato based sauces were so oily and bland. Ragu in a jar tastes better! Match that up with the accompanying useless iceberg lettuce salad and it was a major disappointment. BTW, I used to live in another city where it is almost impossible to get into a OSF on a Friday or Saturday nite ... or so they say. We moved to Toronto and called up to try to make a reservation and they said it was difficult but will squeeze my party in. During our whole time there on Sat night, it was only 1/3 full so don't believe the hype.

Atmosphere: 1/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

After a couple of disappointing visits, I thought...

After a couple of disappointing visits, I thought I would give The Old Spaghetti Factory another try. Had the Chicken Parmassian. Disappointing. The food was not hot and seemed bland, like something you would be served in a hospital. The glass of red wine I ordered never appeared.....The hot bread was good though. The service was okay, but there was a long wait for the sodas and salads after our orders were placed. Maybe 15 minutes. I feel the dinning experience there is more about the colourful decor, and not so much about eating tasty food. I also suspect that place gets a lot one time visits from tourists, and not so many repeat visits from locals (unless they really don't know bland food when they taste it). We will not be going back.

Atmosphere: 3/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Had dinner here with my family before we went to...

Had dinner here with my family before we went to see a show. I was expecting a lot worse based on the reviews but I had an overall pleasant experience. I went with the $19.99 deal and chose a spinach salad, Southern Chicken, and Wild Raspberry Cheesecake. The salad wasn't anything special, but I loved the Southern Chicken pasta and of course the cheesecake as well. My brother ordered the chicken dippers but was disappointed when he got a huge plate of fries and only 3 pieces of chicken. But, in his words, "What they lack in quantity, they make up in quality." He didn't have anything nice to say about the fries though. Our server, David, was great and was very attentive. Our table was located in a high traffic area, so if you want some privacy, opt for a booth or a corner table.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

service was AWFUL!!!! we went at 330 pm on a...

service was AWFUL!!!! we went at 330 pm on a Friday....service urgggh..... SLOW... three different servers....The food was excellent..best lasagna I have had in a long time....GET NEW SERVERS!!!!! need friendlier and faster service that sfor sure:(

Atmosphere: 3/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

Bad service, bad ambience, bad food

To start off the bad experience, we were reprimanded by our server who scolded us after we asked for more bread, saying we "shouldn't fill up on bread because our dinners are coming still". Then came the food, which was bland, incredibly generic, overpriced, and soaked with store-bought Ragu. If the overly exuberant decor won't scare you off, the bad food and service certainly will.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Nice ambiance, food and service disappointing

This restaurant is very nicely decorated and the ambiance is great. Unfortunately that is about the only good thing to say! The menu is very boring, mostly pasta in its most basic forms. The tomato based sauce that came with ours was weirdly spicy, kids were unable to eat their spaghetti and meatballs. One of the dishes was burned at the bottom. Server asked if we had tickets somewhere, presumably for speedy service, but we waited for our six simple spaghetti dishes for 45minutes, getting the bill and out of there was painfully slow. Their bread was warm and delicious, best part of the meal.

Atmosphere: 3/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Greatest Resturant By far!

This was a great resturant. We went to it before a show and it was almost better

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

The waiter was wonderful and offered us a free...

The waiter was wonderful and offered us a free plate of garlic bread. (Tip: Learn the waiters name and say it three times or more during ordering time, my party always gets free appitizers when we do this.) It is a family restaurant, reasonable price, don't expect fine dining and you won't be dissappointed. Clam Chowder was very good( made from scratch), the highlight of my dinner. Very unique interior designing. The music was a bit loud and if you don't like children don't go to this restaurant or private request a booth. Entrees and dessert where all you can eat (quality).

Atmosphere: 4/5
Food: 3/5
Service: 3/5
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Restaurantica12
By

not great. obviously had been really busy before...

not great. obviously had been really busy before we got there (8PM) but restaurant was empty and most of the tables hadn't been cleared. food was average - no more than that. portions were huge - but what's the point of that if food is so so? server was pleasant. Think this is really a kid's place (and we heard happy birthday sung three times in the 90 minutes we were there!). Bit disappointing really!

Atmosphere: 3/5
Food: 2/5
Service: 3/5
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Restaurantica12
By

The waiter could have been a little more...

The waiter could have been a little more accommodating but other than that, the food was great and the service was fast.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

I found glass shards in my minestrone soup. The...

I found glass shards in my minestrone soup. The manager was notified and a complimentary meal was given. Service was really slow for an empty restaurant. Finding glass in your food is unacceptable and i will not be returning to this restaurant.

Atmosphere: 1/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Had a great experience. Our food was hot, fast...

Had a great experience. Our food was hot, fast and delicious. A very busy restaurant, which generally speaks for itself. Considering some of the alternatives I have visited this one bundles the old charm of the antiques, great food and at a price that was very impressive. Will definitely be going back!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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August 23, 2019

The manager, from first contact was very helpful in securing large-group reservations. Food, atmosphere, and speed in which the group was served was excellent. Will definitely return.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 23, 2019

Such an amazing experience! A must stop destination when visiting Toronto or the perfect choice as a local Torontonian when wanting a place to eat with a large group of family and friends. Food is great and staff is so friendly and accommodating.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 24, 2019

I hadn't been there in years and wondered how the food would be. The menu looked good so we thought we'd give it a try and it was excellent! The server was friendly and the food was delicious. We had the lobster ravioli and butternut squash ravioli. The salad appetizer was fresh. I definitely recommend this restaurant and will be back soon.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 21, 2019

It was a busy night and we had a table reserved. We arrived alittle late because of traffic and I let the restuarant know we were still coming and heading to Pink concert after. We had the best greeting when we arrived and we were quickly seated at our table. Our server was absolutely amazing. Her name was Aileen. She got our meals to us fast and was on top of our needs. I would return again the food was fabulous.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 20, 2019

My only complaint would be that my peach lemonade was not very peachy or lemony… It was like water with a very little hint of lemon and a tiny touch of peach. Simon our server was a wonderful! It was very busy and he rocked his section❤️

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

August 19, 2019

The food took long and wasn’t very good the service was great though

Ambiance: 3/5

Cuisine: 2/5

Service: 5/5

August 18, 2019

After asking for a booth when I made the online reservation, we were given a booth where people came and went getting their strollers, worst spot, even though the restaurant was 1/2 empty. I had to go to a second hostess and ask for a better spot, which she moved us. The waiter didnt offer us water, and when we asked he brought cloudy water that stayed that way the entire time we sat at the table. He had to clarify who had the soup, out of three of us. Generally except for the second hostess, the mannerisms and affect of the first hostess and waiter were strange and seemingly disinterested in working there. Not the way the spaghetti factory used to be. We've been going there's for 20 years and that's probably my last time.

Ambiance: 4/5

Cuisine: 4/5

Service: 3/5

August 18, 2019

We were seated promptly, and the service was excellent. Food was decent, and the price was good value for your dollar! Great place for families, especially if you have young children.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

August 16, 2019

My husband had never been and getting to sit on the streetcar was an awesome first experience. Everything was well-timed, courses came out exactly when expected and server was great - pro active so we never had to ask her for anything. Food was very good and love the “all-inclusive” package with the salad, ice cream and coffee included.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 14, 2019

Food was amazing and the portions were big. Staff was friendly and always there when you needed them .

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 12, 2019

Found the food to be a little bland. But you get a lot of value for what you pay for.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

August 11, 2019

Great service, food was awesome, super cool decor as well, loved all the stained glass pieces!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 11, 2019

Food was really good but found the portion sizes smaller than expected

Ambiance: 5/5

Cuisine: 3/5

Service: 5/5

August 11, 2019

We absolutely loved our meals And the service was fast!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 11, 2019

Loved it as always. I’ve been coming since I was a kid!

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

August 12, 2019

Our server, Chris, was wonderful: attentive, friendly, and knowledgeable.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

August 11, 2019

Excellent service as always

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 9, 2019

Great food had by all guests with attentive service.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

August 10, 2019

Excellent Have never been disappointed !’Very accommodating for specific requests

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 8, 2019

Wonderful service. Food was delicious. Loved the fact that I could reserve table on line.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 6, 2019

Ryan our server was excellent top notch!

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

August 6, 2019

My family and I had a wonderful time, the food was excellent and the service was great. Thank you very much was a fantastic experience

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 5, 2019

We had made reservations and still had to wait for our table. We were given a pager and waited 15 minutes. Our table felt like an after thought. It was right on the edge of the main thorough fair, with zero decor or ambiance. Disappointing as the ambiance should be a part of the dining experience at this great location. The food was average, but not fantastic. We would go back but likely would try other spots first. Our waiter was professional and attentive.

Ambiance: 3/5

Cuisine: 4/5

Service: 5/5

August 5, 2019

We had a private family dinner. Our server was superb! The food and service was exceptional. My bother-in-law was celebrating a birthday and the staff made him feel special. A great institution in Toronto since 1971...I hope you remain for many years to come. Thanks for a wonderful dinning experience.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 5, 2019

I really like taking my group of students to the Old Spaghetti Factory. Nice place, friendly staff, great food. AND a giant bubble gum machine! Thanks

Ambiance: 5/5

Cuisine: 5/5

Service: 4/5

August 4, 2019

Our waiter Graham was amazing and on the ball with great service and a smile. He even went out of his way to even help us get access to a printer so we could print our ticket for parking near the CN Tower. Our visit was an absolute pleasure! We will definitely be recommending the Old Spaghetti Factory to everyone we know. Thanks to the management and staff A+

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 3, 2019

Service took forever. Waited 20 mins to get a drink. When we got drinks, the one beer glass had lip markings on it and was clearly not washed. Took another 10 mins to get a straw. The Mediterranean chicken had no flavour. Marinara sauce was bland. Not impressed at all. Both the kids and I didn’t eat our meals. Would not return.

Ambiance: 3/5

Cuisine: 2/5

Service: 2/5

August 3, 2019

The Old Spaghetti Factory is my daughter's favourite restaurant in the world, and it never disappoints. This place is a Toronto institution!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

August 2, 2019

Our server was just wonderful! We've had her before. I'm only sorry I don't remember her name. I'll make sure I get it the next time I'm eating there. we love this restaurant and make it a point to eat here every time we are in Toronto.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

August 1, 2019

Sarah our Server was amazing! We were a table for four - grand-mother- daughter and 2 grand-daughters.Had crayons and puzzles for the children and much need drinks for the adults served quickly!. Made the most of the wonderful and garlic butter and the food was as expected! My eldest grand-daughters loves sea food so ordered the Lobster ravioli - it was not to her taste so Sarah quickly replaced it with some fettecini which she loved. The atmosphere was wonderful, clean and enjoyable. Bathrooms were clean and I loved explaining the old Switchboard to the girls. We will be back for sure!

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

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