The Old Spaghetti Factory

3.3/5
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Details & Description

Cuisine type

  • Italian,

Dishes

  • Spaghetti,
  • Pizza,
  • Pasta,

Features

  • Restaurant With Wifi Internet,
  • Wheelchair-accessible Restaurant,
  • Restaurant With Terrace,
  • Restaurant With Bar,

Atmosphere

  • Casual,
  • Family,

Languages Spoken

  • English,
Location
54 The Esplanade, Toronto, ON M5E 1A6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - The Old Spaghetti Factory

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  • Food:
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saritag15175985
By

Food was delicious! Service not the greatest... the environment was great! So much to see and so much going on! Loved it and I would return as a treat for the whole family and kept everyone entertained!

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sedatsagnak
By

General quality of food is amazing, Very Italian pasta with real Italian cooking way. Servers are pretty kind.

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Gillian
By

Delicious place. Great for families!

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Restaurantica12
By

Stay away! Take your stomachs and wallets somewhere where they give a damn ...

I don't write a review unless I'm blown away by a restaurant experience and I'm sorry to say that I am writing this review because I was blown away by how absolutely terrible our experience was last nite. First, our reservation was moved "because we haven't finished setting up" (we booked our dinner party a week in advance and called ahead 2 hours before our reservation) So, 20 odd people sat waiting in the bar with no offer of a complementary refreshment for the delay (we were all on time) We had specifically requested we all sit together as this was a birthday diner, that didn't happen "because we didn't arrange the big table ahead of time" (again, we called ahead…twice) Service was terrible with one over-worked server assigned to both our tables with no additional help Food was mediocre at best... - Clam chowder appetizer was lukewarm - Fettuccine Alfredo served lukewarm, bland sauce and the pasta was tough and tasteless and the portion was very small - Spumoni ice cream dessert was served melted and we had to wait for spoons while the ice cream dripped onto the tablecloth Long waits between courses, multiple errors on the drink orders and 20 minutes to get the checks To add insult to injury, restaurant was uncomfortably hot... I was given to understand that OSF was a Toronto landmark restaurant... It certainly was, it was a new benchmark in how far a restaurant will trade on it's marketing and once you’re seated, apparently show complete and utter disdain for any repeat business. I hope that his rather long review will save you the trouble of learning my lesson…

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Restaurantica12
By

Great Restaurant For Family Groupings

This was my wife and my return back after 25+ years, with my 2 brothers who were punks then and now they come with their wives and punk kids. It was a nostalgic return. We expected the food and service to be so-so, but were pleasantly surprised at the high quality of service and food taste/temperature and portion sizes. I was surprised that our waiter took all of our orders without writing anything down; yet it all arrived as expected...100% correct ! We decided that we will return as a group again, and way!!! sooner than later.

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Restaurantica12
By

very good food. food prepared in professional way, staff were very professional. we need to promote more professional restaurants, please help stop the spread of american fast food restaurants from eating up our city

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Restaurantica12
By

good food, great service, amazing value

I'm not sure what everyone who has written these reviews is talking about in terms of their horrible experiances. I went here on a saturday night and I was very impressed. I had called ahead to put my name on the wait list about half an hour in advance, and when I arrived, my table was ready. The atmosphere was so fun, and we were seated in an adorable little elevator shaft in middle of the restaurant. The service was absolutely amazing. We had let our waiter know that we were tight for time as we were going to see a show, and we had our drinks 3 minutes after ordering, and were finished our meals in 1 hour. In terms of the food, I personally thought it was good, however if you are expecting gourmet italian food, then you're at the wrong place. The pasta sauce was great, the bread was fresh and warm, and the salad was good as well. Overall, I had a great experiance here. For the value, you cannot do better, as everything from salad, to coffee and dessert is included in the price. The service was amazing and the atmosphere was so fun. Can't wait to return!

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Restaurantica12
By

Tasty Food and Great Value !!!

Very tasty food, generous portions and good value. Meatballs are large and delicious! Most menu items come complete with bread, salad and desert. Service is friendly and prompt. Can't be beat !!

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Restaurantica12
By

Heard of OSF many times over the years but what a...

Heard of OSF many times over the years but what a let down when we recently had a chance to go. Wow, was the place dingy, dark and old! And the tomato based sauces were so oily and bland. Ragu in a jar tastes better! Match that up with the accompanying useless iceberg lettuce salad and it was a major disappointment. BTW, I used to live in another city where it is almost impossible to get into a OSF on a Friday or Saturday nite ... or so they say. We moved to Toronto and called up to try to make a reservation and they said it was difficult but will squeeze my party in. During our whole time there on Sat night, it was only 1/3 full so don't believe the hype.

Atmosphere: 1/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

After a couple of disappointing visits, I thought...

After a couple of disappointing visits, I thought I would give The Old Spaghetti Factory another try. Had the Chicken Parmassian. Disappointing. The food was not hot and seemed bland, like something you would be served in a hospital. The glass of red wine I ordered never appeared.....The hot bread was good though. The service was okay, but there was a long wait for the sodas and salads after our orders were placed. Maybe 15 minutes. I feel the dinning experience there is more about the colourful decor, and not so much about eating tasty food. I also suspect that place gets a lot one time visits from tourists, and not so many repeat visits from locals (unless they really don't know bland food when they taste it). We will not be going back.

Atmosphere: 3/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Had dinner here with my family before we went to...

Had dinner here with my family before we went to see a show. I was expecting a lot worse based on the reviews but I had an overall pleasant experience. I went with the $19.99 deal and chose a spinach salad, Southern Chicken, and Wild Raspberry Cheesecake. The salad wasn't anything special, but I loved the Southern Chicken pasta and of course the cheesecake as well. My brother ordered the chicken dippers but was disappointed when he got a huge plate of fries and only 3 pieces of chicken. But, in his words, "What they lack in quantity, they make up in quality." He didn't have anything nice to say about the fries though. Our server, David, was great and was very attentive. Our table was located in a high traffic area, so if you want some privacy, opt for a booth or a corner table.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

service was AWFUL!!!! we went at 330 pm on a...

service was AWFUL!!!! we went at 330 pm on a Friday....service urgggh..... SLOW... three different servers....The food was excellent..best lasagna I have had in a long time....GET NEW SERVERS!!!!! need friendlier and faster service that sfor sure:(

Atmosphere: 3/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

Bad service, bad ambience, bad food

To start off the bad experience, we were reprimanded by our server who scolded us after we asked for more bread, saying we "shouldn't fill up on bread because our dinners are coming still". Then came the food, which was bland, incredibly generic, overpriced, and soaked with store-bought Ragu. If the overly exuberant decor won't scare you off, the bad food and service certainly will.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Nice ambiance, food and service disappointing

This restaurant is very nicely decorated and the ambiance is great. Unfortunately that is about the only good thing to say! The menu is very boring, mostly pasta in its most basic forms. The tomato based sauce that came with ours was weirdly spicy, kids were unable to eat their spaghetti and meatballs. One of the dishes was burned at the bottom. Server asked if we had tickets somewhere, presumably for speedy service, but we waited for our six simple spaghetti dishes for 45minutes, getting the bill and out of there was painfully slow. Their bread was warm and delicious, best part of the meal.

Atmosphere: 3/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Greatest Resturant By far!

This was a great resturant. We went to it before a show and it was almost better

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

The waiter was wonderful and offered us a free...

The waiter was wonderful and offered us a free plate of garlic bread. (Tip: Learn the waiters name and say it three times or more during ordering time, my party always gets free appitizers when we do this.) It is a family restaurant, reasonable price, don't expect fine dining and you won't be dissappointed. Clam Chowder was very good( made from scratch), the highlight of my dinner. Very unique interior designing. The music was a bit loud and if you don't like children don't go to this restaurant or private request a booth. Entrees and dessert where all you can eat (quality).

Atmosphere: 4/5
Food: 3/5
Service: 3/5
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Restaurantica12
By

not great. obviously had been really busy before...

not great. obviously had been really busy before we got there (8PM) but restaurant was empty and most of the tables hadn't been cleared. food was average - no more than that. portions were huge - but what's the point of that if food is so so? server was pleasant. Think this is really a kid's place (and we heard happy birthday sung three times in the 90 minutes we were there!). Bit disappointing really!

Atmosphere: 3/5
Food: 2/5
Service: 3/5
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Restaurantica12
By

The waiter could have been a little more...

The waiter could have been a little more accommodating but other than that, the food was great and the service was fast.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

I found glass shards in my minestrone soup. The...

I found glass shards in my minestrone soup. The manager was notified and a complimentary meal was given. Service was really slow for an empty restaurant. Finding glass in your food is unacceptable and i will not be returning to this restaurant.

Atmosphere: 1/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Had a great experience. Our food was hot, fast...

Had a great experience. Our food was hot, fast and delicious. A very busy restaurant, which generally speaks for itself. Considering some of the alternatives I have visited this one bundles the old charm of the antiques, great food and at a price that was very impressive. Will definitely be going back!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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October 15, 2019

It was my 55th Birthday & Thanksgiving so it was very busy. Chris (our Server) was excellent & professional. The food is always consistently great & it is always great value for the cost. Great & fun atmosphere for groups. DJ

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 13, 2019

Fast service. Accurate orders. Accommodated gluten and dairy free needs. Couldn't have been better.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 11, 2019

Our server was excellent

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 9, 2019

Amazing service for my 41 grade 9 students! Wow.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 8, 2019

Service was excellent, food was fantastic and the location was perfect for us. I love that I can book a reservation on line.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 7, 2019

Staff was amazing , very knowledgeable and freindly

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 4, 2019

We enjoyed ourselves and the meal was very tasty. The waiter was very helpful and efficient. Thank you.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

October 3, 2019

Can't remember the name of our server but she was very friendly and competent serving us and another couple of tables at the same time with no rushing us or them. We will certainly be back on our next visit to the city.

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

September 28, 2019

Great as usual.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 23, 2019

Amazing service great food and fun atmosphere highly recommend this place.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 22, 2019

Definitely need a change in menu. Food was cold and not authentic Italian.

Ambiance: 2/5

Cuisine: 1/5

Service: 5/5

September 22, 2019

Our waiter left us to long in between serving drinks etc. We finally had to ask for our bill from another waitresses. The drinks we ordered from the bar were on the weak side even after ordering a double shot.

Ambiance: 5/5

Cuisine: 5/5

Service: 3/5

September 22, 2019

Had a great time taking my adult nephew out for his birthday before going to a show. Food was terrific and our server was outstanding.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 22, 2019

Amanda was the best server we've ever had, in any restaurant! My son had been in hospital and this was his treat to help him feel a bit better - and Amanda's kindness and attention and delightful personality made his (and thus, my) spirits soar! You could not have a lovelier or better ambassador for The Old Spaghetti Factory. Of course, the meal was excellent as well. Thank you. Mark and Diane

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 21, 2019

Waiter was awesome. Food very good. Great meal for its price.

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

September 20, 2019

Great as usual

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 19, 2019

Sarah, our server was friendly and professional. She was very very good.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 18, 2019

Our server, Chris, gave the best service I have ever received at a restaurant. I arrived by myself for my reservation at 6:00 on Fri Sept 13, as my 2 friends were running late. Chris made me feel totally at ease and not foolish for sitting by myself waiting for my friends. He also was very funny and courteous.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 16, 2019

Food was bland and tasted like it was just microwaved, service was either slow or missing, half of the reservation was sat at the wrong table

Ambiance: 4/5

Cuisine: 2/5

Service: 2/5

September 16, 2019

Wonderful visit. Didn’t fail to satisfy both in quality and service

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 16, 2019

Had a really good time!! The service was great!

Ambiance: 5/5

Cuisine: 4/5

Service: 5/5

September 16, 2019

Ally was an amazing server. From the moment we arrived everyone from the desk to wait staff were pleasant and kind. Just the way I expect to be treated at a restaurant. The service was timely and the food was hot and delicious. Our friends from out of town were more than happy. All of our expectations were exceeded.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 16, 2019

I’ve come here so many times and love celebrating my birthday here. Amazing food for the price, and everyone has a great time!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 17, 2019

Great meal and Great service, Ya cant get a bad meal The Spaghetti Factory The girl that served us was very pleasant came to check onus often

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 14, 2019

Dag was an excellent server. Very good time. We will be back again. Ken London, ON

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

September 14, 2019

Front of the house was terrible. Wait staff was great. Asked for a quiet table and even though the restaurant was 80% empty, this request seemed to be really challenging for staff to even understand.

Ambiance: 5/5

Cuisine: 4/5

Service: 2/5

September 14, 2019

Diner was good but wine was obviously stale

Ambiance: 4/5

Cuisine: 3/5

Service: 5/5

September 9, 2019

Atmosphere feels like carpets need a good haul Bit of a stingy smell Service was excellent our server was great Food: meh salad lettuce was browning Most seemed frozen by brother chicken Alfredo the chicken was fresh chicken for sure I thought this place would be a step up from east sides Mario’s but not sure it is

Ambiance: 4/5

Cuisine: 2/5

Service: 5/5

September 7, 2019

Our first experience here. The food was good, our service wasn’t great. Our server did apologize for the mistakes and told the manager what had happened. Everyone has bad days hopefully her day ended better than it started. The food was really good, and will definitely try it again. A must try when your in the 6

Ambiance: 5/5

Cuisine: 4/5

Service: 2/5

September 7, 2019

Food is absolutely horrible. Airplane food is far superior. I can’t believe it.

Ambiance: 2/5

Cuisine: 1/5

Service: 3/5

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This Toronto mainstay offers hearty Italian feasts - think pasta, soup and salad starters and spumoni for dessert. The decor is going to be a hit with the kids: carousel horses, secluded seating nooks, antique elevator and a streetcar you can sit make getting seated fun.

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