The Old Spaghetti Factory
3.4/5
Add a photo
Add a photo
Location
Information
Reviews
Details
Details & Description

Cuisine type

  • Italian,

Dishes

  • Spaghetti,
  • Pizza,
  • Pasta,

Features

  • Restaurant With Wifi Internet,
  • Wheelchair-accessible Restaurant,
  • Restaurant With Terrace,
  • Restaurant With Bar,

Atmosphere

  • Casual,
  • Family,

Languages Spoken

  • English,
Location
54 The Esplanade, Toronto, ON M5E 1A6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - The Old Spaghetti Factory

How would you rate this business?
3.4/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
6
5
6
4
3
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
saritag15175985
By

Food was delicious! Service not the greatest... the environment was great! So much to see and so much going on! Loved it and I would return as a treat for the whole family and kept everyone entertained!

Are you the owner? Reply or Contact YP
sedatsagnak
By

General quality of food is amazing, Very Italian pasta with real Italian cooking way. Servers are pretty kind.

Are you the owner? Reply or Contact YP
username407294
By

Delicious place. Great for families!

Are you the owner? Reply or Contact YP
Restaurantica12
By

Stay away! Take your stomachs and wallets somewhere where they give a damn ...

I don't write a review unless I'm blown away by a restaurant experience and I'm sorry to say that I am writing this review because I was blown away by how absolutely terrible our experience was last nite. First, our reservation was moved "because we haven't finished setting up" (we booked our dinner party a week in advance and called ahead 2 hours before our reservation) So, 20 odd people sat waiting in the bar with no offer of a complementary refreshment for the delay (we were all on time) We had specifically requested we all sit together as this was a birthday diner, that didn't happen "because we didn't arrange the big table ahead of time" (again, we called ahead…twice) Service was terrible with one over-worked server assigned to both our tables with no additional help Food was mediocre at best... - Clam chowder appetizer was lukewarm - Fettuccine Alfredo served lukewarm, bland sauce and the pasta was tough and tasteless and the portion was very small - Spumoni ice cream dessert was served melted and we had to wait for spoons while the ice cream dripped onto the tablecloth Long waits between courses, multiple errors on the drink orders and 20 minutes to get the checks To add insult to injury, restaurant was uncomfortably hot... I was given to understand that OSF was a Toronto landmark restaurant... It certainly was, it was a new benchmark in how far a restaurant will trade on it's marketing and once you’re seated, apparently show complete and utter disdain for any repeat business. I hope that his rather long review will save you the trouble of learning my lesson…

Are you the owner? Reply or Contact YP
Restaurantica12
By

Great Restaurant For Family Groupings

This was my wife and my return back after 25+ years, with my 2 brothers who were punks then and now they come with their wives and punk kids. It was a nostalgic return. We expected the food and service to be so-so, but were pleasantly surprised at the high quality of service and food taste/temperature and portion sizes. I was surprised that our waiter took all of our orders without writing anything down; yet it all arrived as expected...100% correct ! We decided that we will return as a group again, and way!!! sooner than later.

Are you the owner? Reply or Contact YP
Restaurantica12
By

very good food. food prepared in professional way, staff were very professional. we need to promote more professional restaurants, please help stop the spread of american fast food restaurants from eating up our city

Are you the owner? Reply or Contact YP
Restaurantica12
By

good food, great service, amazing value

I'm not sure what everyone who has written these reviews is talking about in terms of their horrible experiances. I went here on a saturday night and I was very impressed. I had called ahead to put my name on the wait list about half an hour in advance, and when I arrived, my table was ready. The atmosphere was so fun, and we were seated in an adorable little elevator shaft in middle of the restaurant. The service was absolutely amazing. We had let our waiter know that we were tight for time as we were going to see a show, and we had our drinks 3 minutes after ordering, and were finished our meals in 1 hour. In terms of the food, I personally thought it was good, however if you are expecting gourmet italian food, then you're at the wrong place. The pasta sauce was great, the bread was fresh and warm, and the salad was good as well. Overall, I had a great experiance here. For the value, you cannot do better, as everything from salad, to coffee and dessert is included in the price. The service was amazing and the atmosphere was so fun. Can't wait to return!

Are you the owner? Reply or Contact YP
Restaurantica12
By

Tasty Food and Great Value !!!

Very tasty food, generous portions and good value. Meatballs are large and delicious! Most menu items come complete with bread, salad and desert. Service is friendly and prompt. Can't be beat !!

Are you the owner? Reply or Contact YP
Restaurantica12
By

Heard of OSF many times over the years but what a...

Heard of OSF many times over the years but what a let down when we recently had a chance to go. Wow, was the place dingy, dark and old! And the tomato based sauces were so oily and bland. Ragu in a jar tastes better! Match that up with the accompanying useless iceberg lettuce salad and it was a major disappointment. BTW, I used to live in another city where it is almost impossible to get into a OSF on a Friday or Saturday nite ... or so they say. We moved to Toronto and called up to try to make a reservation and they said it was difficult but will squeeze my party in. During our whole time there on Sat night, it was only 1/3 full so don't believe the hype.

Atmosphere: 1/5
Food: 1/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

After a couple of disappointing visits, I thought...

After a couple of disappointing visits, I thought I would give The Old Spaghetti Factory another try. Had the Chicken Parmassian. Disappointing. The food was not hot and seemed bland, like something you would be served in a hospital. The glass of red wine I ordered never appeared.....The hot bread was good though. The service was okay, but there was a long wait for the sodas and salads after our orders were placed. Maybe 15 minutes. I feel the dinning experience there is more about the colourful decor, and not so much about eating tasty food. I also suspect that place gets a lot one time visits from tourists, and not so many repeat visits from locals (unless they really don't know bland food when they taste it). We will not be going back.

Atmosphere: 3/5
Food: 2/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Had dinner here with my family before we went to...

Had dinner here with my family before we went to see a show. I was expecting a lot worse based on the reviews but I had an overall pleasant experience. I went with the $19.99 deal and chose a spinach salad, Southern Chicken, and Wild Raspberry Cheesecake. The salad wasn't anything special, but I loved the Southern Chicken pasta and of course the cheesecake as well. My brother ordered the chicken dippers but was disappointed when he got a huge plate of fries and only 3 pieces of chicken. But, in his words, "What they lack in quantity, they make up in quality." He didn't have anything nice to say about the fries though. Our server, David, was great and was very attentive. Our table was located in a high traffic area, so if you want some privacy, opt for a booth or a corner table.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

service was AWFUL!!!! we went at 330 pm on a...

service was AWFUL!!!! we went at 330 pm on a Friday....service urgggh..... SLOW... three different servers....The food was excellent..best lasagna I have had in a long time....GET NEW SERVERS!!!!! need friendlier and faster service that sfor sure:(

Atmosphere: 3/5
Food: 4/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Bad service, bad ambience, bad food

To start off the bad experience, we were reprimanded by our server who scolded us after we asked for more bread, saying we "shouldn't fill up on bread because our dinners are coming still". Then came the food, which was bland, incredibly generic, overpriced, and soaked with store-bought Ragu. If the overly exuberant decor won't scare you off, the bad food and service certainly will.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Nice ambiance, food and service disappointing

This restaurant is very nicely decorated and the ambiance is great. Unfortunately that is about the only good thing to say! The menu is very boring, mostly pasta in its most basic forms. The tomato based sauce that came with ours was weirdly spicy, kids were unable to eat their spaghetti and meatballs. One of the dishes was burned at the bottom. Server asked if we had tickets somewhere, presumably for speedy service, but we waited for our six simple spaghetti dishes for 45minutes, getting the bill and out of there was painfully slow. Their bread was warm and delicious, best part of the meal.

Atmosphere: 3/5
Food: 2/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Greatest Resturant By far!

This was a great resturant. We went to it before a show and it was almost better

Atmosphere: 5/5
Food: 4/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

The waiter was wonderful and offered us a free...

The waiter was wonderful and offered us a free plate of garlic bread. (Tip: Learn the waiters name and say it three times or more during ordering time, my party always gets free appitizers when we do this.) It is a family restaurant, reasonable price, don't expect fine dining and you won't be dissappointed. Clam Chowder was very good( made from scratch), the highlight of my dinner. Very unique interior designing. The music was a bit loud and if you don't like children don't go to this restaurant or private request a booth. Entrees and dessert where all you can eat (quality).

Atmosphere: 4/5
Food: 3/5
Service: 3/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

not great. obviously had been really busy before...

not great. obviously had been really busy before we got there (8PM) but restaurant was empty and most of the tables hadn't been cleared. food was average - no more than that. portions were huge - but what's the point of that if food is so so? server was pleasant. Think this is really a kid's place (and we heard happy birthday sung three times in the 90 minutes we were there!). Bit disappointing really!

Atmosphere: 3/5
Food: 2/5
Service: 3/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

The waiter could have been a little more...

The waiter could have been a little more accommodating but other than that, the food was great and the service was fast.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

I found glass shards in my minestrone soup. The...

I found glass shards in my minestrone soup. The manager was notified and a complimentary meal was given. Service was really slow for an empty restaurant. Finding glass in your food is unacceptable and i will not be returning to this restaurant.

Atmosphere: 1/5
Food: 2/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Had a great experience. Our food was hot, fast...

Had a great experience. Our food was hot, fast and delicious. A very busy restaurant, which generally speaks for itself. Considering some of the alternatives I have visited this one bundles the old charm of the antiques, great food and at a price that was very impressive. Will definitely be going back!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP
May 23, 2022

Amazing food. Great place. Amazing staff. Super family friendly and did I mention AAAAMAZING food. Had the goat cheese stuffed pasta with pesto sauce, can’t explain how delicious it was. We also got the broccoli with brown butter and cheese and it was delicious. Ended it with coffee and ice cream! Will definitely go back!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 23, 2022

Definitely enjoyed our dinner

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 24, 2022

Manager moved our reservation when I realized we would be late, we arrived early for the new time and they still sat us right away - incredible service!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 22, 2022

Came to The Old Spaghetti Factory just on time to have a nice lunch outing with friends for a birthday, however when we arrived, one of the girls at the front took our names for the reservation we booked and did not give us our table immediately even though we knew it was available. She did this because only one person in our group was not present at the moment. I have never experienced this service before at any restaurant. We waited for about 20 minutes (our other friend had arrived about 10 minutes in) and just watched them take groups who said that they didn't even have a reservation. When I went up to her and asked if we were expected to still wait for a table although our reservation time had already passed, she said she would go check for us and left. In the meantime, we heard a girl at the desk talking to a coworker mocking customers who show up at the desk expecting tables to be ready. This private conversation should have been kept quietly amongst themselves and not during the work hours when everyone can hear. It sets such a bad tone for the restaurant. I went up again later on and another girl at the front asked us in an extremely rude manner if we had already been checked in and if we could move. I told her we clearly have been waiting long enough, tried checking in twice, and not a single person told us that there would be a long wait but continued to let walk-ins in. She suddenly changed her tone and also said she'd look into it. Another girl, who seemed like she may have been a manager, was so kind and quickly took us to a booth and we thanked her. Our server was nothing but polite as well and the food was a great experience. The girls at the front set a terrible tone for our first time there and I have no idea why there are 6+ people at the front.

Ambiance: 3/5

Cuisine: 4/5

Service: 1/5

May 23, 2022

great experience

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

May 18, 2022

Food and drinks were perfect as always. And our waiter was nice and prompt:)

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 17, 2022

Vegan spaghetti and meatballs delicious. Highly recommend for vegan eating. Service was excellent. Sat in the carousel....such fun.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 17, 2022

GOOD PLACE FOR BIRTHDAY AND LARGE GROUP

Ambiance: 4/5

Cuisine: 4/5

Service: 4/5

May 16, 2022

Our server (Chris) was terrific. The only "oddity" was that we had drinks and appetizers in the bar and had to close our tab before being seated in the main dining room. Most restaurants "forward" the bar tab.

Ambiance: 4/5

Cuisine: 5/5

Service: 5/5

May 16, 2022

Amazing ambience, food and service. Menu being Halal should add another 10 stars!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 16, 2022

First of all, our server was fantastic! I don't remember his name but we were celebrating my son's 16th birthday and he was very attentive and quick. The food was a little disappointing because the chicken parmesan was soggy from the pasta served with it. The view we had of the carousel room was obstructed by the "bed head" behind us, otherwise the atmosphere was great.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

May 15, 2022

Our waitress Regan was awesome!

Ambiance: 3/5

Cuisine: 3/5

Service: 5/5

May 15, 2022

I had a very bad experience at OSF. I convinced my friends to visit this restaurant but it was very embarrassing for me. Service was poor, we literally had to request several times to get the things on our table. We were not even told what was included in our deal until we asked it ourselves. We almost missed on the ice-creams and coffee.

Ambiance: 5/5

Cuisine: 2/5

Service: 1/5

May 16, 2022

We take my daughter to the OSF every year for her birthday - it is her favourite restaurant. This year she was turning 14 and I allowed her to take 4 friends and have a grown-up dining experience without parents. The kids dressed up for the special occasion and had a wonderful time. Their server, Blake, was kind and professional and really helped to make the night a success. I have one compliant however. I was certain that she would be given the little cake with Happy Birthday on it, as she has been given EVERY SINGLE YEAR. She was wearing a birthday sash and was so looking forward to it. However, for some reason the OSF did not acknowledge her special day with this traditional gesture. I was so sad for her and just wonder why this year she did not get that little surprise. Sincerely, the Birthday Girl's mother, Grace

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 15, 2022

Finally got to the spaghetti factory after quite awhile and it didn’t disappoint!!! Hope to return sooner than later!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 14, 2022

Amazing service. Food came out quickly and was nice and hot. Shantelle who was our waitress was so fantastic. She’s an asset to this company for sure

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 15, 2022

great value!! delicious food and great service !

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 14, 2022

My husband got the cannelloni and it was over cooked and overall just wasnt very good i on the other hand got the ravioli in alfredo with bacon and mushroom And it was absolutely amazing sooooo good!! The dessert of spumoni ice cream was delish! The service was great and the building is just so amazing. The only thing is we traveled 3 hrs out of town and your website says there is parking but it doesnt specify that its street parking or paid parking so it was a little confusing being out of towners.

Ambiance: 4/5

Cuisine: 3/5

Service: 4/5

May 13, 2022

Customer service was excellent by the staff. Enjoyed my time there for my son birthday. The food is really good and well prepared.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 14, 2022

Food came on plates that were hot and the food and atmosphere were great. No loud music!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 12, 2022

Food was good. Server was outstanding.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 12, 2022

Our server was very confused and stressed out. I had my dessert order wrong! It took 2.5 hours to get our dinner. It took 1 hour to get our drink. We were a big group and even our bills were mixed up!

Ambiance: 5/5

Cuisine: 4/5

Service: 1/5

May 12, 2022

This place is awesome! Can’t believe I’ve never visited before. Great food, service, and atmosphere! Can’t wait to go again!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 12, 2022

Perfect. Thank you

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 11, 2022

We really enjoyed our dinner!….. great gluten free pasta!!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 10, 2022

Tim waited on us and he was fantastic with my grandchildren. He was patient with all the requested and delays ordering, Enjoyed our time there.

Ambiance: 4/5

Cuisine: 4/5

Service: 5/5

May 9, 2022

the spaghetti with meat ball, was very spicy, I know Canadians like pepper, but for my Brazilian taste, is very spicy

Ambiance: 5/5

Cuisine: 3/5

Service: 5/5

May 8, 2022

Service is always friendly and genuine! The food is always good and consistent. Never a bad experience!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 7, 2022

I love this place so much!! It’s my new favourite. I’ll be coming back!

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

May 6, 2022

Starters, desert, and tea or coffee being free when ordering a main was great. The atmosphere was amazing and the bread with garlic butter was the thing that I don’t want to talk about but taste again. Everything was perfect.

Ambiance: 5/5

Cuisine: 5/5

Service: 5/5

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Appears in one Smart List

Editor’s Pick
Family-friendly restaurants in Toronto

Family-friendly restaurants in Toronto

This Toronto mainstay offers hearty Italian feasts - think pasta, soup and salad starters and spumoni for dessert. The decor is going to be a hit with the kids: carousel horses, secluded seating nooks, antique elevator and a streetcar you can sit make getting seated fun.

View this Smart List
Contact this business
Close menu