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he folks at L'Academie care about customers. I used UberEatz to get my food and don't know if (but don't discount the possibility that) i pressed the wrong button or if something went wrong on the other end, but when I order arrived some of the dishes weren't what I thought I had ordered and my son didn't want what we got. The food was tasty just not his taste.. I called the restaurant, explained the situation to the manager and explained that I'm a single wheelchair mom and after we spoke he
It can get quite busy, but service is really good and efficient. Food is nice with a decent-sized menu. Love this place, we come often.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Food was average. There was a lack of seasoning and no salt/ pepper on the table . The lobster tail of my surf and turf was almost impossible to remove from the shell . Which was unfortunate because it was actually nicely seasoned.
Ambiance: 4/5
Cuisine: 3/5
Service: 3/5
This was the first time at the restaurant and we enjoyed ourselves very much. Food was great and the service was fast. I will be definitely going again.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Service was excellent. We went for the oysters. They were delicious and fresh. After had the beef tartar, it was best tartar I had in a long time.
Ambiance: 4/5
Cuisine: 5/5
Service: 5/5
Great Food, Great Service, Great Ambiance
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Crab cake is excellent and so was the tagliatelle da bosco. Service was on point and not rushed.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
It was terrific !! Thx ! Have gone there many times, it’s always been great!
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Serve the lobsters tails without the shell. Too difficult to eat.
Ambiance: 4/5
Cuisine: 3/5
Service: 4/5
Very happy with the food and service
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Top notch as always!
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Very nice restaurant, friendly staff and tasty food.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Barely any service besides hello and do i split your bill, we had to stand up to ask for water more than once, no one asked if our food was good, which it wasn’t. People at the table next to us also had to ask for the manager who came to apologize for the service. I get that a server can have a harsh night, but unfortunately it ruined our experience completely. Finally, I had the surf and turf and had a very bad indigestion last night. Overall would not recommend.
Ambiance: 3/5
Cuisine: 2/5
Service: 1/5
At 7:30 pm they didn't have anymore a dish from the table d hôte
Ambiance: 4/5
Cuisine: 3/5
Service: 4/5
Had your mussels and fries plate it look like I order from the children’s menu; too expensive for the quantity of food and my friend had 2 Cannelloni’s and was still looking for food. Presentation wise the pasta was swimming in his plate : cut some sauce and put an extra roll of pasta. Felt we were eating at a tapa resto!!! Food wise as well as tasting not impressed! Would not go back ! Waitress was lucky she got 15% knowing we asked 3x bread had no onion soup ! not impressed !!!!
Ambiance: 1/5
Cuisine: 1/5
Service: 1/5
The calamari were salty and the scallopini piccata did not taste lemony but more like gravy
Ambiance: 4/5
Cuisine: 3/5
Service: 3/5
Had smoked salmon fettuccine. Not good quality pasta. Way overcooked. Tasted ok. Had to search for the smoked salmon. Not good value. Probably won’t return.
Ambiance: 4/5
Cuisine: 2/5
Service: 5/5
Always good food and great service.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Good atmosphere.
Ambiance: 5/5
Cuisine: 3/5
Service: 5/5
Four stars as it was really busy and noisy, but it is mid-December so to be expected everywhere. Service was good, staff does all they can but sometimes it is just too busy. However, kitchen was able to keep up with the crowds. Food was to my liking, as usual. Well prepared and well served. Not my fist visit, and definitely not the last.
Ambiance: 4/5
Cuisine: 5/5
Service: 5/5
Nice restaurant, good service, pretty good food.
Ambiance: 4/5
Cuisine: 4/5
Service: 4/5
Fabulous, warm, friendly, elegant and upscale ambiance. Delicious homemade- style soups with warm bread buns fresh out of the oven…And a hot cup of deliciously brewed coffee that never fails to please… our go-to-place for great lunch specials!
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
As usual just great my favourite restaurant on West Island
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
We always enjoy our dinner there and I find the staff really friendly and attentive 😊
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
As good as usual, food and service were great.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
Food was good as usual - Our waiter however did not seem to want to be there.........
Ambiance: 4/5
Cuisine: 4/5
Service: 3/5
thank you
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
The food is not as good as it once was at L'Academie- Pointe Claire. Our meal was ok, but we also ordered french onion soup, it was terrible, we had to send it back. Not sure if we will be dining here again.
Ambiance: 4/5
Cuisine: 3/5
Service: 4/5
Interior and layout of restaurant could use some updating. With that said, service and food are excellent. Ideal bring your own wine restaurant for friend or even office get togethers.
Ambiance: 3/5
Cuisine: 5/5
Service: 5/5
Last night we visited L’academie Pointe Claire. We have been a regular customer of L’academie for decades, and have grown to enjoy and expect that the quality of food and service will be consistent. Not so. Last night was probably the worst service I have had anywhere. The waitress seemed completely bored and disengaged from the start. I had to ask her 3 times for a beer glass. She never did return to top off our empty water glasses.Not good!
Ambiance: 3/5
Cuisine: 2/5
Service: 1/5
Your staff was incredible, we had the best time last night. Our server was professional and was so sweet. Thank you! We will be surely returning.
Ambiance: 5/5
Cuisine: 5/5
Service: 5/5
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