Fairmont Le Château Frontenac
5/5
Location
Information
Reviews
Details
Details & Description

Products and Services

  • Shops And Commercial Services,
  • Personalized Welcome,
  • Defibrillator On Site (AED),
  • Air Conditioning,
  • Alarm Clock,
  • Automatic Air Control,
    • Emergency Back-up Generator,
    • SPA,
    • Beauty Treatments,
    • BeeBreakfast Gratuities,
    • Brunch,
    • Fine CuisineChampagne And Strawberries,
    • Cocktails,
    • Credit,
    • Late Checkout,
    • Dinner Credit,
    • Bathroom Doors 32 Inches Wide,
    • Drinks,
    • Emergency Exit Map,
    • Emergency Info In Rooms,
    • Accessible Bathroom,
    • Excursions,
    • Fitness Centre,
    • Flipchart,
    • Food & Beverage,
    • GOLF,
    • Hair Dryer In Bedroom,
    • Helicopter,
    • Pets Allowed,
    • Ironing Board And Flat-iron,
    • Jacuzzi,
    • Limousine,
    • Lounge,
    • Buffet Lunch,
    • Massage,
    • Audio And Video Equipment,
    • Breakfast,
    • Buffet Breakfast,
    • Dinner,
    • Meat And Cheese Platter,
    • Minibar,
    • Lunch,
    • Museum Tickets,
    • 100% Non-smoking Hotel,
    • Babysitting On Request,
    • PARK,
    • Pay Per View Movies,
    • Telephone,
    • Outdoor Playground For Children,
    • POOL,
    • Radio In Room,
    • Room Break Glass Emergency Phone,
    • Sauna,
    • 24 Hour Security Staff,
    • Snow Skiing,
    • Squash Court,
    • TENNIS,
    • 3-course Dinner,
    • Videoconferencing,
    • Security Peephole,
    • Voicemail,
    • Wedding Ceremony,
    • Wedding Co-ordinator,
    • WIFI,
    • Opening Windows,
    • Wine,
  • more...
  • less...

Brands Carried

  • Fairmont,
Location
1 rue des Carrières, QUEBEC CITY, QC G1R 4P5
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

  • Diners Club

Ratings & Reviews - Fairmont Le Château Frontenac

How would you rate this business?
5/5
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    cynandras636384956111176393
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    Je suis aller prendre le thé d'après-midi au Restaurant Le Champlain, avec mes parents. Nous avons adoré l'expérience. C'était notre première fois. Nous avons pris l'option avec une coupe de champagne. C'était le rêve. Nous avons bien mangé puisqu'en plus des bouchées salées et des scones chauds avec marmelade d'orange, confiture et crème chantilly, il y avait un bar à desert à volonté. Certe c'est cher, mais c'est à faire une fois dans sa vie. Surtout si on habite Québec, ce qui est mon cas.

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    MrAubuchon
    By

    Service et qualité Exceptionnels, l'ambiance par contre...

    Are you the owner? Reply or Contact YP
    May 9, 2022

    formidable!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    May 9, 2022

    Jocelyn was an excellent server and the brunch was absolutely delicious

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    April 17, 2022

    We were well served by Manuel.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    April 11, 2022

    Daniel was excellent. We thoroughly enjoyed our meal. Thank you.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    March 22, 2022

    The brunch is more than a meal, it is an experience! The service was amazing since I arrived at the restaurant, especially with the waiter Wilson! Congrats.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    March 13, 2022

    Amazing experience from start to finished! deliscious food and beautiful ambiance.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    December 31, 2021

    Daniel our server was excellent. A dinner to remember.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    December 19, 2021

    I do wish I could have given this experience 5 stars, but it was such a disappointment. We had an 8pm reservation. By 9pm we still had not received our appetizer, and that’s because the waiter forgot to put it in. The place is stunning, and ambiance was fantastic, we had also told them it was our anniversary, so we were given a fabulous table. But that’s where the magic ends. We told the waiter we wanted to eat before the next door 1608 bar closed, we finally finished with paying (again, not because we milked it, but because e wry thing took FOREVER). By 10:30 we headed over to the other bar and was promptly greeted by the same hostess who had seated us. After spends several hundred dollars at the restaurant, we indicated we wanted one last drink to cap off our evening and anniversary. She then got very anointed and said that was impossible, that the bar was full. We pointed out that more than half the bar was empty and she then said it was because they were short staffed! I said you’re trying to tell me, that the 1 minute it will take to pour 2 glasses of wine, cash is put, a $70+ check and an easy $15 or so tip is “too much” a struggle for them?! For a town that is trying so desperately to bring in tourism, something they desperately need to survive, this was not the response expected. She then said to come back tomorrow afternoon when they open to try again. So us, trying to give them the benefit of the doubt, because the meal itself was so fantastic the day before, came back 5 minutes before opening. Where we were greeted with an even worse and more rude woman who said that they were not going to be open on Sundays and Monday’s because of Covid and the “tight quarters”! I told her that less than 18 hours before you told us yo come back, and now you’re telling us you can’t be open because of Covid? Then maybe they should post that on their website or IG page, and me and the other 40 people behind me would not of shown up at opening! So long story short, beautiful place, fabulous food, HORRIBLE customer service! Save you money and spend it at a restaurant in the city that actually respects you as a customer and actually cares about your business!

    Ambiance: 5/5

    Cuisine: 4/5

    Service: 3/5

    December 18, 2021

    We are celebrating our 24th Anniversary and decided to come to Quebec. Extremely satisfied with the service and the food; our server, Andre was the best! He explained every dish, as we did the tasting menu and pair with wine, just EXCELLENCE! We will definitely come back and will recommend it!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    December 11, 2021

    Absolutely wonderful experience. Loved our meal and the atmosphere.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    November 28, 2021

    Great ambiance and service. Average quality and inventiveness of food as a factor of its price. Local “amazing” wine - a rip off for $140. Does not give credit to the restaurant to serve it there. I agree with sommeliers statement that one can identify it in a blind test - even a non expert would be hard pressed to miss that :) There are better options in town.

    Ambiance: 5/5

    Cuisine: 3/5

    Service: 5/5

    November 20, 2021

    It was special having dinner at the Chateau Frontenac but sadly the food was disappointing and not worth the money. We had Fois Gras for two served on a wooden platter with only our used bread plates to eat it off of. The complimentary fillet mignon was good as was the sorbet. We order out duck often and it was the worst we ever had. It was so tough and hard to chew that it was almost impossible to eat.

    Ambiance: 4/5

    Cuisine: 3/5

    Service: 3/5

    November 15, 2021

    J’étais un peu sceptique avec la nouvelle formule brunch avec service à la table. Il n’y avait aucune raison. Repas fantastique, atmosphère très agréable, plats délicieux et plus que copieux, serveur aux petites attentions, très professionnel, mais avec une bonne dose de sens de l’humour. Ça a été une expérience inoubliable, qui souligne la réputation de ce bel endroit. Initially, I was a bit sceptical with the new brunch formula with service at the table. There was no reason for that, however. Fantastic meal! Wonderful atmosphere, delicious and abundant food, attentive waiter, very professional and with a good sense of humour. All in all an unforgettable experience, which underlines the reputation of this fabulous place.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    November 12, 2021

    Marc-Andre was an amazing waiter explained everything in such detail, really appreciated. The food was delicious and the presentation was phenomenal. Very expensive but enjoyed the experience.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    November 12, 2021

    Great service and amazing food

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    November 6, 2021

    The restaurant is beautiful. I ordered the Nov tasting (5 courses) and my husband ordered the red deer. We shared the foie gras platter which was perfect. His deer was cooked properly and was tender. But, the sauce lacked flavor. Tasting menu; the 2ND course was quite disappointing. Cold and lacked distinctive flavor. It took 30 min for the main courses to arrive and We asked twice for our drink order. My lamb chop was well done and dry. The dessert was stale. Not worth the ~ $350 + tip.

    Ambiance: 5/5

    Cuisine: 3/5

    Service: 2/5

    November 6, 2021

    Elise was our server. She was incredible, the food was fantastic and the restaurant was gorgeous. Thank you, merci

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 30, 2021

    Outstanding!! An experience we will never forget! From the time we entered the Champlain Restaurant to our departure a few hours later, we were treated like royalty! On entry we were greeted with a glass of champagne, and seated at a table with wing back chairs in front of a beautiful fireplace. The ambience and decor were amazing! Johnathon our server was awesome! He was courteous, attentive, and patiently helped me download the QR code for the extensive wine list. He made our evening very special! Our food was phenomenal! Cooked to perfection and presented in a very colourful, artistic way. The only drawback is, that it is an 8 hour train ride away, and I can not come back as often as I would like!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 25, 2021

    Fantastic food, beautiful food and knowledgeable waiting staff who were very personable. A beautiful evening

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 21, 2021

    Absolutely Incredible, nothing could have been improved, magnificent

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 15, 2021

    Food was nice. Service at the beginning before ordering was nice. We asked for more water and never got it. Also no one came around to refill it either. Our waiter Jeff Beau cleared our table and didn't give us new utensils for our main course, instead he was with the other tables and never came back to check on us so we sat with our main course infront of us waiting for another waiter to come by to ask for utensils and he had to tell Jeff Beau that he had forgotten. Then a lady at the end, escorted us to the exit after we paid and she came rushing over to us checking to see if we paid, Not sure if any one else gets escorted or if you guys check other people to see if they paid but its definitely not a nice feeling when leaving the restaurant escorted.

    Ambiance: 3/5

    Cuisine: 5/5

    Service: 1/5

    October 14, 2021

    My deer was cold. Otherwise the food was pretty good, but I was expecting excellent.

    Ambiance: 5/5

    Cuisine: 3/5

    Service: 5/5

    October 15, 2021

    Food was minimal, duck was fatty and extremely tough to chew. Wine pairing was good but extremely overpriced. Overall very unsatisfied with food quantity, value and quality!

    Ambiance: 4/5

    Cuisine: 1/5

    Service: 4/5

    October 10, 2021

    En Anglais: The best dining experience I’ve had in a very long time. Jean-Francois made us feel as though we were the only people in the restaurant. He is a superstar. Marc, merci for the excellent recommendations for champagne, caviar and foie gras. The meal was otherworldly. The birthday boy will never forget this evening. And I am eternally grateful to Le Champlain for making the evening memorable. Stephen Brown

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 5, 2021

    We thought that the wine pairing with the meal was a rip off at $125 per person for cheap wines from the cheap regions of Europe. Not what we expect from the Chateau Frontenac. By the way, i have priced these wines in the LCBO and they are cheap.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    October 1, 2021

    We enjoyed our ‘Grand Tour’ very much. The service (Daniel) and the ambience were wonderful. The food was very good (course 1,2 and 3). Course 4 (scallop) and (canard) were cold. I sent the scallop back and it came back tepid. I ate it anyway. It was tasty. The duck course was also tepid/cool but I ate it anyway. The duck was well presented but cool in temperature. The one item that was a disappointment was the paper string like stuff. It was bland, dry and very tasteless. The wine pairing went well. Our guests loved their guinea fowl although the found the temperature tepid rather than hot as well. Thanks for the lovely evening.

    Ambiance: 5/5

    Cuisine: 3/5

    Service: 5/5

    September 27, 2021

    Hands down the best brunch we have ever had. Every bite was a 10/10. First time having Beef Wellington and now I am ruined forever! Honestly fabulous. You have to go and taste for yourself!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    September 26, 2021

    Excellent service, which has always been the norm

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    September 25, 2021

    Daniel was fantastic and thank you for the birthday cake! Everything was delicious!!!

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

    September 18, 2021

    ... but not perfect. The wine pairing with my main (a superb heavy Rhone red) was great with my duck, but terrible with my wife's whitefish. We had different tasting menus but the wine pairings were identical. The Sauterne with desert was great for both.

    Ambiance: 5/5

    Cuisine: 5/5

    Service: 5/5

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    Appears in 3 Smart Lists

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