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Our server, Megan, was so great! She made us feel so welcome and comfortable. Food was great, but she made our meal. She explained all the covid procedures and was smiling and laughing behind her mask the whole time. That has gotta be tough on all the staff. So appreciated!
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I work in customer service, so I understand that things don't always go as planned. It is how an establishment deals with their mistakes that really shows how good they are , in my humble opinion.
We go to Swiss Chalet all the time, the food is always hot and delicious and up to the Swiss Chalet Standard, the service is usually pretty good, quick for sure and the restaurant smells good and is clean.
We often order take out from this location, and we have had a few problems, orders not being filled correctly, no gravy for the poutine, little things like that. One time we ordered and they called back 30 minutes later to tell us there was a snow storm and the delivery person went home!
Needless to say I complained. I got a personal response from the Manager appologizing for our bad experience and comping us for two 1/4 chicken dinners! WOW, I thought that was just great. I get that mistakes are made, but I have never had anyone take responsibility and compensate me so quickly and politely! Since then we have ordered a few times and we haven't had anymore problems.
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I love their chicken. not a fan of the sauce. never new you could have gravy....perhaps people should be given the choice. thx
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There's a reason this location won best Swiss Chalet of the year in Canada. The renovations, and the food and from what the sever told me newer management. You will not be disappointed. Best 1/4 chicken white in Canada! Not to mention arguably some of the best wings I've ever had! Keep it up Swiss Chalet Milton, do us pride!
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Typical chain resto.. but looks like they have a format that works! They still hire the typical kids to run the place, but they have a plan in place to help ensure the customers' satisfaction. They do everything they can now, to ensure everything is in the bag before you leave the takeout window, and the food is quite good, for what it is too!
One time recently, there was something missing, I called, and the manager on duty took care of me appropriately.
Good job!
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Although the staff and waitresses are fairly young, they are always on time with our orders and always smiling , its a very warm and inviting enviroment and the staff is always freidnly
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this swiss chalet is fantastic! My friend and I ordered the classic quarter chicken dinner with the mash taters and garlic toast. IT WAS SUPERB. Never in our years of living, have we seen an order come so fast. It came within about 15 mins... RECORD TIMING. once we opened the box we were delighted to find the best looking quarter chicken ever seen to our eyes. The only condiment given was butter- ketchup could've been added, and my friends garlic toast was a small- could've been a bigger portion
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Have mostly had good experiences with Swiss Chalet, however this one seems to continuously get our order wrong. But like any true blooded Canadian, I would visit again.
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Always enjoy this Leanne Blvd location, have been going for years and enjoy staff, atmosphere and service - always great!
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We love this location. We have our favorite servers. Portions are large and always good. Order is made quick and always leave stuffed. Prices are very good.
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502 Edinburgh Rd S, Guelph, ON N1G 4Z1
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138 Woodlawn Rd W, Guelph, ON N1H 1B2
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506 Hespeler Rd, Cambridge, ON N1R 6J7
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Swiss
1151-1157 Victoria St N, Kitchener, ON N2B 3C8
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121-2960 Kingsway Dr, Kitchener, ON N2C 1X1
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560 Fairway Rd S, Kitchener, ON N2C 1X3
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267 Weber St N, Waterloo, ON N2J 3H7
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525 Highland Rd W, Kitchener, ON N2M 5K1
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50 Market Dr, Milton, ON L9T 3H5
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340 The Boardwalk, Waterloo, ON N2T 0A6
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Swiss
82 Dundas St E, Paris, ON N3L 3H5
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1220 Brant St, Burlington, ON L7P 1X8
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6970 Financial Dr, Mississauga, ON L5N 8J4
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Swiss, Take-out
84 Lynden Rd, Brantford, ON N3R 6B8
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6430 Erin Mills Pky, Mississauga, ON L5N 3P3
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2422 Fairview St, Burlington, ON L7R 2E4
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1000 Golf Links Rd, Ancaster, ON L9G 3K9
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370 Bovaird Dr E, Brampton, ON L6Z 2S8
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Swiss, Take-out
2975 Eglinton Ave W, Mississauga, ON L5M 6J3
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Swiss, Take-out
1317 Upper James St, Hamilton, ON L9C 3B3
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151 York Blvd, Hamilton, ON L8R 3M2
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151 York Blvd, Hamilton, ON L8R 3M2
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151 York Blvd, Hamilton, ON L8R 3M2
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2 County Court Blvd, Brampton, ON L6W 3W8
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1011 Upper Middle Rd E, Oakville, ON L6H 4L5
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150 West Dr, Brampton, ON L6T 4P9
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E2-5990 McLaughlin Road, Mississauga, ON L4V 1R8
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Heartland Town Centre
6300 Silver Dart Dr, Mississauga, ON L5P 1B2
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217 Cross Ave, Oakville, ON L6J 2W9
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1170 Burnhamthorpe Rd W, Mississauga, ON L5C 4E6
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2155 Leanne Blvd, Mississauga, ON L5K 2K8
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4555 Hurontario St, Mississauga, ON L4Z 3M1
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9950 Airport Rd, Brampton, ON L6S 0C5
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Swiss
1575 Upper Ottawa St, Hamilton, ON L8W 3E2
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5165 Dixie Rd, Mississauga, ON L4W 4G1
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American Cuisine, Casual
735 Queenston Rd, Hamilton, ON L8G 1A1
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252 Lakeshore Rd W, Mississauga, ON L5H 1G6
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