12 important questions to ask when you call a moving company

In need of moving services but not sure how to find the best moving company for the job? A great way is to check out the ratings and reviews on YP.ca, but you can also call a few moving companies in your area and compare their answers to these key questions. [Photo credit: iStock.com/AndreyPopov]

12 important questions to ask when you call a moving company

The most important questions to ask when you call a moving company:

  1. How long has your company been in business?
  2. Can you provide references from satisfied customers?
  3. Are you licensed for local, national or international moves?
  4. Are you and your workers bonded and insured? What kind of liability coverage do you provide?
  5. How do you charge for a move?
  6. Do you provide a signed/guaranteed quote?
  7. What is included in a move? Materials? Packing/unpacking? Documentation?
  8. Are there any potential “extras” that I could get charged for?
  9. Am I able to do some/all of the packing myself?
  10. What precautions do you take for special or fragile items?
  11. Do you offer storage services if I need to wait to take receipt of my belongings?
  12. What is your process for resolving disputes or claims?
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